|
By Natalí Valle
While not every organization will opt for a private cloud, those who do must navigate a challenging market with numerous options. But what exactly are private cloud providers? How do they differ from other options, like public or hybrid cloud models? Understanding these distinctions is essential for selecting a provider that meets your organization's specific needs and strategic goals. Let's explore how the private cloud works, the features it provides, and what to look for when choosing a provider.
|
By Celeste Mottesi
At InvGate, our focus has always been to deliver solutions that meet and exceed the ever-evolving needs of organizations. That's why, today, we are excited to announce not just a renaming of our products, but a relaunching of our solutions. InvGate Service Management (formerly known as InvGate Service Desk) and InvGate Asset Management (previously known as InvGate Insight) represent a new era in how you manage IT and beyond.
|
By Ariel Gesto
Lao Tzu once wrote, “To be great is to go on, to go on is to be far, to be far is to return.” These words speak to the cyclical nature of growth and evolution – how sometimes, the greatest progress comes from returning to your roots. At InvGate, we’ve seen this truth in our own journey.
|
By Ignacio Graglia
The backbone of any business or home setup relies on robust, reliable infrastructure. At the heart of this infrastructure lies a fundamental piece of hardware: the network switch. And beneath that there is a battle: Managed vs unmanaged switch. Whether you’re a seasoned IT pro or someone just dipping their toes into networking, knowing the difference between managed and unmanaged switches can save you a lot of trouble (and money) down the road.
|
By Ignacio Graglia
Cybersecurity is a growing concern in today’s digital age, where every click could lead to unexpected threats. With the rise of phishing scams, malware, and other online attacks, it’s becoming harder to distinguish between safe and harmful websites. Whether you’re casually browsing the web or running a business, you need protection from these ever-present dangers. That’s where Uniform Resource Locator scanning comes in.
|
By Ignacio Graglia
In today’s digital world, businesses can’t afford to ignore cybersecurity threats. Every day, new types of attacks emerge, putting companies at risk of data breaches and financial losses. But here's the good news: cybersecurity as a service (CSaaS) is an innovative and scalable solution designed to keep your business safe without the hassle of managing an in-house cybersecurity team.
|
By Ignacio Graglia
Maintaining strong relationships between departments and clients is essential. That’s where the business relationship manager (BRM) really shines. This professional plays a vital role in bridging the gap between a company’s internal operations and its external partners, ensuring smooth communication, alignment of goals, and effective collaboration. If you're curious about this role, you're in the right place.
|
By Ignacio Graglia
Businesses rely heavily on accurate, reliable data to inform their decisions. As the volume and complexity of data continue to grow, ensuring data quality has become a significant challenge. This is where metadata steps in. By providing essential context, metadata enhances our understanding of the data we work with, ultimately improving its quality. Maybe you are wondering how does metadata improve data quality.
|
By Ignacio Graglia
Data loss can be a nightmare for businesses, especially when critical information is at risk. But there's good news—granular recovery technology is here to help! This advanced recovery method allows you to retrieve specific files, emails, or database entries without restoring the entire system. It’s a game-changer, especially in IT Service Management (ITSM) environments where precision and efficiency matter.
|
By Ignacio Graglia
When managing an enterprise-level network, ensuring seamless synchronization between servers is crucial for maintaining consistency and security. That's where Repadmin, a command-line tool designed for diagnosing and managing Active Directory (AD) replication, comes into play. It is an essential tool for IT administrators working in Windows Server environments, providing deep insights into the health of replication processes within the network.
|
By InvGate
Dive into the essentials of Change Management with our comprehensive guide! We'll explore everything you need to know about Change Management, from its definition to its role within ITIL4.
|
By InvGate
Join our product specialist to learn how to use InvGate to discover and manage your vCenters.
|
By InvGate
Dive into the world of Problem Management with our comprehensive guide! Learn about the differences between reactive and proactive Problem Management, the benefits it brings, the process involved, essential tools, and key terms.
|
By InvGate
Here's how you tag and label devices with Microsoft Recall installed: https://blog.invgate.com/how-to-disable-windows-recall
#MicrosoftRecall #RecallAI #InvGate
|
By InvGate
Dive into the world of IT Service Management (ITSM). Whether you're new to the field or looking to expand your knowledge, this guide covers everything you need to know about ITSM.
|
By InvGate
In this video, we'll explore everything you need to know about ITIL, from its origins to its latest iteration, ITIL 4. Learn about the guiding principles, key practices, certification paths, and the benefits ITIL can bring to your organization.
|
By InvGate
Reporting is an essential part of an ITSM tool. It helps to have clear information about the performance of the service desk and the support team and thus make better decisions. Help desk reporting capabilities often take the form of dashboards and reports, but what's exactly the difference between them? Can they be used interchangeably? In a nutshell: See which service desk metrics adjust better to each ITSM reporting tool, and start measuring your help desk performance today!
|
By InvGate
This video explains Request for Proposals (RFPs), a crucial business document for major purchases and projects. Learn with us: RFP purpose How organizations use RFPs Key components of an effective RFP Benefits for both buyers and suppliers Tips for creating and responding to RFPs.
|
By InvGate
A service desk dashboard is your de facto control center for everything related to Service Management. It should be clear, detailed, versatile, and offer a single-glance way to get the necessary information. Otherwise, you risk mismanaging your IT assets and operations because you missed valuable data points. You need your ITSM dashboard to: See how you can fully customize your ITSM dashboard on InvGate Service Desk and start measuring your service desk KPIs quickly!
|
By InvGate
GRC is a comprehensive strategy that helps organizations manage risks, comply with regulations, and improve governance. In this video, we'll show you everything you need to know about GRC, from its benefits to the tools you can use to implement it.
- October 2024 (13)
- September 2024 (34)
- August 2024 (44)
- July 2024 (27)
- June 2024 (13)
- May 2024 (12)
- April 2024 (12)
- March 2024 (9)
- February 2024 (7)
- January 2024 (10)
- December 2023 (7)
- November 2023 (9)
- October 2023 (10)
- September 2023 (18)
- August 2023 (13)
- July 2023 (16)
- June 2023 (18)
- May 2023 (14)
- April 2023 (12)
- March 2023 (8)
- February 2023 (5)
- January 2023 (10)
- December 2022 (7)
- November 2022 (12)
- October 2022 (14)
- September 2022 (10)
- August 2022 (25)
- July 2022 (30)
- June 2022 (16)
- May 2022 (22)
- April 2022 (13)
- March 2022 (13)
- February 2022 (5)
- January 2022 (4)
- December 2021 (3)
- November 2021 (3)
- October 2021 (1)
- September 2021 (1)
- March 2020 (5)
- May 2019 (1)
- April 2019 (1)
- March 2019 (1)
From SME to large enterprises, InvGate improves IT support efficiency and customer experience with an integrated Service and Asset Management platform.
InvGate Insight, InvGate Manage, and InvGate Service are complementary IT management offerings designed to simplify and make life at work easier. Whether you need to offer IT support, to manage IT services, to manage IT assets, or all three, InvGate is here to help.
It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business. Our technology is driven by customer needs – where ITSM and ITAM best practices meet these needs in a practical and affordable way.
Our Products:
- InvGate Service Desk: Improve IT operations through workflow, automation, knowledge management, self-service, and advanced analytics capabilities.
- InvGate Insight: Bring together asset data and information from across all of your organization´s technology domains.
- InvGate Assets: Track and manage all IT hardware and software assets in a centralized and automated way.
Your Gateway For Better IT.