InvGate

San Francisco, CA, USA
2008
  |  By Ignacio Graglia
There are plenty of reasons why it’s a smart move to have a cloud CMDB (Configuration Management Database). As companies embrace the cloud for its flexibility, scalability, and operational benefits, it’s no surprise that many are either purchasing cloud-based services or accelerating cloud migration strategy. According to the Cloud Computing Study 2024 by FOUNDRY, 63% of IT decision-makers report having accelerated their cloud migration over the past 12 months.
  |  By Ignacio Graglia
ITIL CMDB is a term you're likely to hear more than once if you're involved in the world of IT Asset Management (ITAM). Although its implementation promises great benefits, industry statistics indicate that only 25% of organizations derive significant value from their CMDB investments.
  |  By Natalí Valle
Organizations increasingly rely on knowledge bases to centralize information and boost productivity.
  |  By Ignacio Graglia
It may sound obvious, but having a Configuration Management Database (CMDB) tool is essential for a growing business. Serving as the backbone of IT infrastructure, a CMDB acts as a centralized repository for tracking hardware and software assets, enabling organizations to understand dependencies and maintain seamless operations. Yet, with the market flooded with CMDB tools offering diverse capabilities, finding the right solution for your organization’s unique needs can be challenging.
  |  By Ignacio Graglia
The terminology used in the world of IT Service Management (ITSM) can be somewhat confusing. However, correctly understanding the scope and depth of each of its practices can be crucial for a company’s future. Today, we will explore one of those ongoing debates: CMDB vs. Asset Management. These two concepts have many similarities. In fact, they sometimes overlap. But they are not exactly the same thing. So, how do they differ? Primarily, in their scope.
  |  By Jorge Farah
In IT management, it’s not enough to just stay informed of the latest technologies. You need to truly understand the frameworks that underpin Service Management and know how to adapt them to meet the demands of a constantly changing environment. The digital world is dynamic, with new challenges and opportunities emerging every day.
  |  By Ignacio Graglia
Keeping track of software licenses, usage, and compliance has become vital for businesses of all sizes. Software Asset Management (SAM) tools play a crucial role in ensuring that organizations stay on top of their software assets and avoid overspending or non-compliance penalties. As we explore the best Software Asset Management tools available in 2024, InvGate Asset Management stands out as an efficient and comprehensive solution.
  |  By Ignacio Graglia
Let’s face it: software dependencies are a reality of modern IT environments. Every application relies on other components to work seamlessly, but keeping track of these dependencies can quickly become complex. When they’re managed well, dependencies support smooth operations and keep everything running as expected. But when left unchecked? They can lead to compatibility issues, security risks, and a lot of headaches.
  |  By Ignacio Graglia
System Management software is a powerful ally for IT teams, making complex environments more manageable, more secure, and easier to monitor. With systems and devices multiplying and growing in complexity, keeping track of them can become a monumental task. That’s where System Management software steps in – bringing order to chaos and control to IT assets. In this post, we’re diving into the top 10 System Management software for 2025.
  |  By Natalí Valle
We’ve talked about the importance of service catalogs — how they provide a window into the services offered by your organization, and how this is an invaluable resource that provides users with the support they need to accomplish their tasks. However, setting up a service catalog can also be overwhelming. That's why we've put together these service catalog best practices to help you.
  |  By InvGate
Dive into the world of Service Level Management (SLM) with our concise guide! Learn about the benefits and challenges of SLM, and get practical tips on implementing a Service Level Management process.
  |  By InvGate
Are you prepared for the end of support for Windows 10 and Microsoft Office 2016-2019? You know the risks associated with continued use of unsupported software. We have a solution to spot all your licenses and take action fast.
  |  By InvGate
Learn about the benefits and types of Incident Management. Discover how to build an effective process and follow best practices to ensure your organization is prepared for any incident.
  |  By InvGate
Dive into the essentials of the Change Advisory Board (CAB). We'll explore the different types of CABs, the members involved, best practices, and how to run an effective CAB meeting.
  |  By InvGate
Dive into the essentials of Change Management with our comprehensive guide! We'll explore everything you need to know about Change Management, from its definition to its role within ITIL4.
  |  By InvGate
Join our product specialist to learn how to use InvGate to discover and manage your vCenters.
  |  By InvGate
Dive into the world of Problem Management with our comprehensive guide! Learn about the differences between reactive and proactive Problem Management, the benefits it brings, the process involved, essential tools, and key terms.
  |  By InvGate

Here's how you tag and label devices with Microsoft Recall installed: https://blog.invgate.com/how-to-disable-windows-recall

#MicrosoftRecall #RecallAI #InvGate

  |  By InvGate
Dive into the world of IT Service Management (ITSM). Whether you're new to the field or looking to expand your knowledge, this guide covers everything you need to know about ITSM.
  |  By InvGate
In this video, we'll explore everything you need to know about ITIL, from its origins to its latest iteration, ITIL 4. Learn about the guiding principles, key practices, certification paths, and the benefits ITIL can bring to your organization.

From SME to large enterprises, InvGate improves IT support efficiency and customer experience with an integrated Service and Asset Management platform.

InvGate Insight, InvGate Manage, and InvGate Service are complementary IT management offerings designed to simplify and make life at work easier. Whether you need to offer IT support, to manage IT services, to manage IT assets, or all three, InvGate is here to help.

It’s our mission to help our customers help their customers, through solutions designed to optimize service delivery and support across all areas of business. Our technology is driven by customer needs – where ITSM and ITAM best practices meet these needs in a practical and affordable way.

Our Products:

  • InvGate Service Desk: Improve IT operations through workflow, automation, knowledge management, self-service, and advanced analytics capabilities.
  • InvGate Insight: Bring together asset data and information from across all of your organization´s technology domains.
  • InvGate Assets: Track and manage all IT hardware and software assets in a centralized and automated way.

Your Gateway For Better IT.