Alloy Software

Bloomfield, NJ, USA
2002
Dec 7, 2021   |  By Alloy Software
We are happy to announce the immediate availability of the 2021.2 release of the Alloy Software ITSM/ITAM platform, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise.
Nov 22, 2021   |  By Alloy Software
In recent years self-service has become an imperative for many businesses. Offering comprehensive self-service options like a customer knowledge base, chat, and community forums plays a huge role in the self-service success. And, maybe even more critically important is unifying those different support channels, so that requests are captured, processed, and responded to within a single system.
Nov 1, 2021   |  By Alloy Software
A new cumulative update for Alloy Audit Tools is here! The update adds detection of Windows 11 and Windows Server 2022, among other improvements and bug fixes. The new version also features the added support for both 32- (old) and 64-bit (new) versions of Alloy products, because we have recently upgraded Alloy Navigator and Alloy Discovery to the 64-bit architecture. For a full list of changes and update instructions, please check out the Release Notes.
Nov 1, 2021   |  By Alloy Software
We are excited to introduce the immediate availability of our fall 2021 update for Alloy Discovery Enterprise, a comprehensive network discovery and inventory solution. The update improves performance of audit operations, especially in complex network environments, and delivers a friendlier upgrade experience. It includes the latest Alloy Audit Tools with support for Windows 11 and Windows Server 2022 and resolves issues reported in previous versions.
Jun 24, 2021   |  By Alloy Software
BLOOMFIELD, N.J., June 24, 2021 (Newswire.com) – Alloy Software, a leading provider of ITSM and ITAM solutions, announced today that The Globee® Awards had named Alloy Software a winner in the 16th Annual 2021 IT World Awards®, in the IT Service Management category. These prestigious global awards recognize software vendors with advanced, ground-breaking products, solutions, and services in all areas of technology and cybersecurity.
May 4, 2021   |  By Alloy Software
Bloomfield, NJ – May 4th, 2021 — Alloy Software, a leading provider of IT Service Management and Asset Management solutions, announced today that it was named the winner of a Gold Stevie® Award in the IT Service Management category in the 19th Annual American Business Awards® today. All judges praised Alloy Software for its achievements and highest customer satisfaction ratings.
Apr 8, 2021   |  By Alloy Software
Being mobile is in large part about communication. Our app for mobile access to Alloy Navigator™ ITSM platform gives IT people the freedom to communicate with customers and teammates, notify stakeholders, submit approval requests, assign work, and escalate incidents from anywhere, anytime. All those communication tasks typically involve choosing the right person from a list.
Apr 6, 2021   |  By Alloy Software
We are happy to announce the immediate availability of Spring 2021 update to the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express, and Discovery. This maintenance release (8.7.4) offers stability and usability improvements, resolves issues with external tool integrations in Discovery and Network Inventory, and addresses several issues reported in earlier versions. For detailed information about all changes in this update, please see Release Notes for your product.
Mar 11, 2021   |  By Alloy Software
BLOOMFIELD, N.J., March 11, 2021 (Newswire.com) – Alloy Software, Inc., a leading IT Service Management and IT Asset Management solution provider, announced today that it had been named a Silver Award winner in the 15th annual Stevie Awards for Sales & Customer Service. This award, which the company has received for the second consecutive year, is an undeniable proof of its focus on customer success and uncompromising commitment to the highest customer service standards.
Feb 19, 2021   |  By Alloy Software
We are pleased to announce the immediate availability of a new update (8.7.3) for the Alloy Software ITSM/ITAM platform, including Navigator, Navigator Express, and Discovery. This maintenance update resolves issues reported in previous versions, offers Apple M1 Chip support, and expands API integration capabilities. For detailed information about all changes in this update, please see Release Notes on the Alloy Documentation Portal.
Mar 12, 2020   |  By Alloy Software
Notifications on the go with the new Mobile app, integration with 1,500+ applications, a sleek super-charged Web Portal experience, tools to safeguard your data, redesigned preview panes and more.
Mar 12, 2020   |  By Alloy Software
Connect Alloy Navigator with over 2,000 popular apps and bring your IT Service Management to new automation heights as integration takes center stage! Leveraging Zapier, you can now integrate with applications like Chat, Microsoft Teams, SharePoint, Trello, Slack, Twitter, Google Calendar, and much more.
Oct 31, 2019   |  By Alloy Software
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that helps users to maximize the efficiency of their IT operations and reduce costs. It covers all primary IT disciplines ranging from Service Desk, Asset and Software Asset Management to major ITIL-driven processes. Alloy Navigator is geared toward small, medium and enterprise businesses who strive to achieve the highest levels of productivity and customer satisfaction.
Jun 8, 2017   |  By Alloy Software
Alloy Software is a leading provider of service management, asset management, and network inventory software solutions that help organizations of all sizes automate IT operations. Join us!
Jun 8, 2017   |  By Alloy Software
Alloy Navigator is an ITIL-based IT Service Management and IT Asset Management solution designed and built with industry best practices and real-world customers in mind. Centered on a powerful business process automation engine, Alloy Navigator equips you with the tools to streamline and improve the efficiency of IT operations, including Incident and Problem Management, Asset Management, Change Management, Knowledge Management, Organization and Contact Management, and more.

Alloy Software designs smart, innovative, and powerful IT Management solutions that take organizations to new heights by empowering IT teams to achieve incredible results.

Established in 2002, Alloy Software is a leading provider of Service Desk and Asset Management solutions that help organizations of all sizes automate IT operations and keep services running. Alloy Software has received numerous accolades from industry publications for their solutions and services. Alloy Software serves companies worldwide in an array of industries including financial, healthcare, higher education, technology, public sector, retail, manufacturing and more.

Our mission is to deliver powerful and practical software that meets the demand to help IT professionals manage their critical infrastructure in an easy, coordinated and cost-effective manner.

See how we can help your team succeed!

  • All-inclusive ITSM & IT Service Desk platform: Alloy packs amazing power to enhance your ITSM operations, automate routine daily tasks, and resolve issues faster than ever.  Smart task-oriented workflows reduce errors and elevate productivity and efficiency of your entire team.
  • Comprehensive IT Asset Management: Alloy IT Asset Management helps organizations manage IT assets wisely. It provides the ability to gain complete visibility and control over IT resources, save costs, and promotes better decisions.
  • Insightful Network Discovery: Look around and you’ll quickly find our network inventory auditing capabilities are second to none. Gather comprehensive information about your entire organization in a matter of minutes, with no extra software required on your servers or workstations!
  • Award-winning Technical Support Team: US-based solution experts break the mold of traditional technical support with dedicated professionals who provide an unparalleled service experience and are only a call away.

Unleash the full power of IT with Alloy Software.