PagerDuty

DevOps Adoption: Leading the Transformation

Digital transformation has been the catalyst for many organizations in their move to DevOps adoption, and many are finding early success in small, siloed DevOps implementations. How can those successes be realized as organizations scale their DevOps company-wide? This webinar will offer some tips to help organizations implement and manage DevOps on a larger scale, including some warning signs pointing to DevOps in crisis.
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Serverless Event-Driven Workflows with PagerDuty and Amazon EventBridge

This week’s AWS Summit in New York was an exciting one for both AWS and PagerDuty. The AWS team rolled out Amazon EventBridge, a set of APIs for AWS CloudWatch Events that makes it easy for AWS SaaS partners to inject events for their customers to process in AWS. PagerDuty is excited to continue and deepen our long partnership with AWS by supporting EventBridge as a launch partner.

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You've Been Accepted: PagerDuty University

Last year at PagerDuty Summit 2018, we officially launched PagerDuty University (PDU), a training program that provides hands-on classroom training to current and prospective customers so they can get the most out of the PagerDuty platform. Since its debut, PDU has taught hundreds of learners how they can optimize their instances to minimize downtime and improve responders’ quality of on-call life, in addition to providing thought leadership best practices to customers around the globe.

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SecOps for the Cloud: PagerDuty and AWS Security Hub

This week at re:Inforce in Boston, the AWS team showed off its Security Hub service—a powerful service that provides SecOps teams a comprehensive view of their high-priority security alerts and compliance status across their AWS accounts. We’re excited to join AWS at re:Inforce this week as a Security Hub partner, where we’ll show users how PagerDuty and AWS Security Hub work together to provide real-time SecOps to any team using AWS.

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Listen to a Recorded Incident Response Call

The PagerDuty Incident Response Process is a detailed document that provides a framework for how to structure your incident response process. But sometimes it helps to understand how these seemingly abstract concepts play out during real-world scenarios. You can now hear an incident call recording that’s based on a real PagerDuty incident. Due to the nature of incident response practices, the process guide we publish is filled with very explicit details regarding a variety of situations.

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June 2019 Release Overview: Work In Real Time, All The Time, Wherever You Are

This month, we are excited to announce a new set of product capabilities and enhancements designed to ensure that teams can work in real time, all the time, wherever they are. Whether they’re on-the-go with their mobile devices or at their desks on a typical work day, we will continue to innovate without sacrificing ease-of-use and adoption.

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LaborDuty: Incident Response For Baby's Arrival

Real-time operations is a term PagerDuty uses to describe the process in which people can acknowledge, communicate, resolve, and learn from impactful events—all in real time. What can be a more impactful and real time than the miracle of childbirth? Whether it’s your first or fifth child, things don’t always go as planned, but the experience also generally comes with a good story filled with hindsight.

The Perfect Storm: How We Talk About Disasters

Failures are inevitable. Every once in a long while, those failures can become major outages so big that they can cause irreversible damage to your company's brand and reputation. During these rare events, how you communicate with customers can make or break the valuable relationships you've built with them over the years. But when the blast radius of a technical outage is so big that it requires involvement from other parts of your company (like legal, marketing, and sales) many companies inadvertently make problems worse.