Operations | Monitoring | ITSM | DevOps | Cloud


Tracking On-Call Health

If you have an on-call rotation, you want it to be a healthy one. But this is sort of hard to measure because it has very abstract qualities to it. For example, are you feeling burnt out? Does it feel like you’re supported properly? Is there a sense of impending doom? Do you think everything is under control? Is it clashing with your own private life? Do you feel adequately equipped to deal with the challenges you may be asked to meet? Is there enough room given to recover after incidents?

The Present and Future of Arm and AWS Graviton at Honeycomb

As many of you may have read, Amazon has released C7g instances powered by the highly anticipated AWS Graviton3 Processors. As we shared at re:Invent 2021, we had the chance to take a little sneak peek under the Graviton3 hood to find out what even more performance will mean for Honeycomb and our customers.

Quickly Turn ALB/ELB Status Codes into an Issue-Seeking Heatmap

More often than not, as developers, when we get a report that a large customer is hitting 502 errors, there's a flurry of activity. What's wrong? Is something deeply broken? So you start digging through AWS logs to see what you can find, but it's hard to reproduce. Sometimes, there's no clear answer, and you move on without any resolution. What if I told you it doesn't have to be this way?

Ask Miss O11y: Not Your Aunt's Tracing

Dear Miss O11y, How is modern observability using tracing, such as Honeycomb, different from the previous distributed tracing software I'm familiar with, like Dapper, at my company? I haven't really been able to wrap my head around Dapper. Does "advanced" observability mean that it's even more complicated than Dapper is? Auntie Alphabet

Ask Miss O11y: When should you delete instrumentation?

When do you delete instrumentation? You delete instrumentation when you delete code. Other than that, if you’re doing things right: almost never. One of the best things about honeycomb is that it completely transforms the incentives around preserving instrumentation. With metrics-based tools, the most valuable metrics are always custom metrics. You need to define a custom metric for literally any question you might ever want to ask about the app and its utilization or performance.

Observability for New Teams: Part 1

Any significant shift in an organization’s software engineering culture has the potential to feel tectonic, and observability (o11y for short)—or more specifically, Observability Driven Development—is no different. Leaning into observability, which calls for tool-enhanced investigation, hypothesis testing, and data richness can be cumbersome even for the most veteran of teams.

Ask Miss O11y: Baggage in OTel

Miss O11y is delighted to welcome our newest band member: Martin Thwaites! Martin has been a member of the Honeycomb user community practically since its inception. He is a UK-based consultant who specializes in helping teams scale up and tackle challenging business problems, and a long-time contributor to the Azure and.NET communities. We think he looks ✨amazing✨ in a tiara.

Why UX Designers Don't Feel Valued-and Why This Is a Problem for Your Business

It’s time we had a real conversation about why UX designers everywhere are still unhappy, why that elusive “seat at the table” feels so impossibly out of reach to so many (even at companies that embrace design), and how this impacts your business Design is facing down an epidemic of designers who feel burned out, taken for granted, marginalized, and disrespected. Yes, there is something different about our experience compared to other disciplines.