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Observability and Monitoring for Modern Applications

I drive a 2005 Ford diesel pickup truck. Most of the time my truck runs great. But occasionally an orange light on the dashboard will flicker on to alert me that something is wrong. Unfortunately, there’s no information about what is wrong and why. My truck has a monitoring solution, but not an observability solution. In many cases, IT has the same problem as my truck.

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Building a Superstar SOC with Automation and Standardization

When you have a team of security analysts that have a wide range of expertise, knowledge, and experience, it is natural to see the difference in the quality of work performed. One of the biggest challenges that security operation managers face when auditing the work performed is that some team members may execute different steps at different levels of rigor when investigating and remediating threats.

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As Funding Cuts Arrive, Can CDM Deliver on the Value of Its Promises?

For anyone who works in cybersecurity, getting a tough job done with severely limited resources is all in a day’s work. But when funding allocations suddenly shift after essential programs are already under development, it can be hard for even the most creative, resilient CIOs and CISOs to keep up.

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Enriching Splunk Contact Center Analytics with uberAgent Endpoint Monitoring

Like many other industries, contact centers are increasingly relying on employees working from home. The WFH trend poses new challenges, but it also surfaces issues that were largely ignored before. This article explains how holistic monitoring with Splunk Contact Center Analytics and uberAgent help drive exceptional customer service.

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Exploring the Value of your Google Cloud Logs and Metrics

With our ability to ingest GCP logs and metrics into Splunk and Splunk Infrastructure Monitoring, there’s never been a better time to start driving value out of your GCP data. We’ve already started to explore this with the great blog from Matt here: Getting to Know Google Cloud Audit Logs. Expanding on this, there’s now a pre-built set of dashboards available in a Splunkbase App: GCP Application Template for Splunk!

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Automating With Splunk Phantom: How Norlys Does It

Some tasks are better off automated. Paying bills on time? Automated payments. Orchestrating a coordinated response to security alerts and triaging security events? There’s Splunk Phantom for that. Monotonous tasks, in our work and personal lives, should and can be automated in order to free up time and energy to focus on the things that matter.