Over the past 25 years, I’ve been privileged to help businesses navigate some of the most significant shifts in technology. At Salesforce, I saw the cloud revolutionize how businesses adopt and scale software. At Slack, we reimagined collaboration by bringing connection and emotion into the workplace.

Network bandwidth is the maximum rate at which data can be transmitted over a network connection in a given time. Essentially, it’s the highway for your data. Bandwidth is often measured in bits per second (bps), but in larger systems, you’ll see measurements like megabits per second (Mbps) or gigabits per second (Gbps). Bandwidth plays a critical role in IT infrastructure because it determines how quickly data can move.

Managing observability across hybrid and multi-cloud environments is like flying a fleet of planes, each with different routes, altitudes, and destinations. You’re not just piloting a single aircraft; you’re coordinating across multiple clouds, on-premises systems, and services while ensuring performance, availability, and cost-efficiency. AWS customers, in particular, face challenges with workloads spanning multiple regions, data centers, and cloud providers.

In today’s complex IT environments, logs are the unsung heroes of infrastructure management. They hold a wealth of information that can mean the difference between reactive firefighting and proactive performance tuning. Log analysis is a process in modern IT and security environments that involves collecting, processing, and interpreting log information generated by computer systems. These systems include the various applications and devices on a business network.

Network monitoring continuously observes and manages the performance, availability, and security of a computer network to identify issues before they affect operations. As IT infrastructure grows more complex, network monitoring ensures your business stays online, whether dealing with on-premises or cloud environments. In hybrid or multi-cloud settings, having visibility across all systems is crucial to maintain seamless performance and prevent disruptions.

SHARE Simple Network Management Protocol (SNMP) traps are messages sent by SNMP devices that notify network monitoring systems about device events or significant status changes. At LogicMonitor, our view on SNMP has evolved over the years. While we have often favored other logging methods that offered more insights and were considered easier to analyze in the past, we recognize that SNMP traps remain an essential tool in network management.

In healthcare, every second matters. Healthcare IT infrastructure is the backbone of modern patient care delivery, ensuring that patient data is accessible, treatments are administered on time, and critical, life-saving systems remain operational. When these systems fail, the consequences are immediate and far-reaching—delayed treatments, disrupted workflows, and compromised patient safety.

SHARE For Managed Service Providers (MSPs), handling multiple clients’ IT environments means handling vast amounts of sensitive data, critical systems, and privileged access. Role-based access control (RBAC) is essential for data security and customer confidence to ensure that only the right people can gain access to sensitive information.

Cloud migration–often also referred to as digital transformation or cloud modernization–is a critical process organizations undertake to enhance their IT infrastructure. Whether moving from traditional data centers to the public cloud (“lift and shift”) or transitioning from public cloud VMs to PaaS services (“refactoring”), cloud migration presents a set of common challenges that can impact project success.