Observability for Retail: Top 3 Challenges and How Monitoring Can Help

The pandemic has created a unique set of circumstances that have accelerated what was already a growing trend. The shift from brick and mortar retail to a hybrid online and in-person retail experience has meant that nearly every retailer must also be an e-tailer and deliver a flawless digital shopping experience for its customers.


Monitoring Outliers vs. Unbalanced Services

LogicMonitor currently provides a solution for monitoring groups of nodes with the same functionality, which we call services. With companies moving towards more auto-scalable and transient architecture, LogicMonitor is able to continually monitor these services, which are always changing. We also needed a way of determining if these nodes are being used effectively. It can become an unnecessary cost if there are multiple underutilized nodes.


An Introduction to OpenTelemetry

The growth of technology has led to more efficient and relevant digital experiences, and customers continue to expect more out of those interactions. That’s true no matter their location and no matter which device they choose to use. Companies that cannot provide these kinds of personalized interactions for their customers find themselves falling behind the competition as technology continues to advance.


Observability for Manufacturing: Top 5 Challenges and How Monitoring Can Help

The manufacturing industry has been on a journey of digitization and automation for a couple of decades now. This transformation towards automation is increasingly being accelerated by AI, robotics, and the public cloud. It’s expanding to encompass every aspect of the modern manufacturing business, including areas like customer service and even marketing.

The More You Monitor: AIOps in the Future of Monitoring

You might be wondering what impact AIOps will have on infrastructure and application monitoring in the future. More than just algorithms and machine learning, AIOps takes a holistic AI approach that will allow IT organizations to work more proactively, perform more efficiently, and fix problems faster.

What Is the Future of Remote Infrastructure Management?

Once upon a time, the prospect of an organization letting another organization manage its IT infrastructure seemed either inconceivable or incredibly dangerous. It was like someone handing their house keys to a stranger. Times have changed. Remote Infrastructure Management (RIM) — when Company X lets Company Y, or a piece of software, monitor and manage its infrastructure from a remote location — has become the standard in some industries.


LogicMonitor Expands AIOps Investments with Acquisition of Dexda

SANTA BARBARA, Calif., June 30, 2021 – LogicMonitor, the leading cloud-based infrastructure monitoring and observability platform for enterprises and managed service providers, today announced it has acquired Dexda, a big data and machine learning predictive fault identification company.


Multitenancy: What You See vs. What They See

Multitenancy is one of the core concepts of cloud computing. As an organization considers bringing in cloud capabilities, it’s crucial for them to understand the full range of tenancy options available to them, and what each will mean for their company. This article will break down the intricacies of multitenancy, how it stacks up against other tenancy models, and its benefits.


How to Deal With Burnout in IT

If you’re feeling burnt out or drained at work, you’re not alone. Burnout is an all too common feeling in the information technology industry, especially now that work-life balance has become a bigger challenge due to remote work. Burnout leads to people feeling overwhelmed and chronically exhausted, which in turn can increase stress levels, reduce well-being, and affect you physically and mentally.


Going Beyond RMM for the Next Level of IT Service Management

The IT services industry has continued to grow in the backdrop of high demand for innovative solutions across all industries. Global spending will surpass $1.1 trillion in 2021, which reflects a 9% increase from 2020. Managed services account for much of this spending with managed service providers (MSP) at the heart of the impressive growth.