Operations | Monitoring | ITSM | DevOps | Cloud

March 2022

The NetOps Expert - Episode 5: Broadcom Software and AppNeta - Part 2

Jeremy Rossbach, Head of DX NetOps Product Marketing and Alec Pinkham, Head of AppNeta Product Marketing continue their discussions on the recent acquisition of AppNeta by Broadcom and the reasons why the combination of both network monitoring solutions sets it apart from the industry and why our customers should be excited for the future of their network visibility.

Flowmon and WhatsUp Gold: Discover application experience issues through single pane of glass

Have you ever experienced user complaints and struggled to find the root cause of the performance degradation? I'm sure every IT operations professional has. Is it the application? Is it the underlying infrastructure? Is it the network? What if you have a single pane of glass that will gather all the relevant metrics and telemetry and display it in an intuitive and easy to understand fashion?

Why You Should Monitor BGP and Where to Start 031122

BGP isn’t just for ISPs and hosting providers anymore. As we saw with Facebook’s historic outage, it’s now a necessity for digital enterprises to proactively monitor BGP. In this webinar, Director of Product Management Anil Murty will introduce Kentik’s new proactive BGP monitoring capabilities. Join Anil to learn.

Sentry Points of Presence: How We Built a Distributed Ingestion Infrastructure

Event ingestion is one of the most mission-critical components at Sentry, so it’s only natural that we constantly strive to improve its scalability and efficiency. In this blog post, we want to share our journey of designing and building a distributed ingestion infrastructure—Sentry Points of Presence— that handles billions of events per day and helps thousands of organizations see what actually matters and solve critical issues quickly.

What is a network monitoring system?

Network monitoring is a set of automatic processes that help to detect the status of each element of your network infrastructure. We are talking about routers, switches, access points, specific servers, intermediate network elements, and other related systems or applications (such as web servers, web applications, or database servers).In other words, network monitoring can be understood as taking a look at all the connected elements that are relevant to you or your organization.

What's New and What You Can Do with WhatsUp Gold 2022

We’re excited, WhatsUp Gold 2022.0 has arrived! As you know, network and system admins are required to monitor everything connected to the network and fix problems before they impact end-users. And, with WhatsUp Gold, you can do just that! Find and fix network problems fast and before anyone even notices.

Overcoming Kubernetes Infrastructure Challenges at the Edge of the Network

In response to the explosive growth of Internet of Things (IoT) devices, organizations are embracing edge computing systems to better access and understand the enormous amount of data produced by these devices. As the name suggests, edge computing moves some storage and computing resources out of the central data center and closer to where the data is generated at the edge of the network, whether that’s a factory floor, retail store, or automated car.

Synthetics 101 - Part 2: Protecting and growing revenue with proactive monitoring

In part 1 of our synthetics series, we looked at tracking network performance to drive better business outcomes. Here in part 2 of our series, we’ll dig into the very first and most basic business outcome of using digital experience monitoring (DEM). That is, we’ll look at how to protect and grow revenue by proactively monitoring the health, availability and uptime of your critical applications and services, so you can fix issues before your customers’ experience suffers.

What's next for the Internet of Things?

IoT devices seem to be ubiquitous, but the truth is we’re not nearly there yet. In fact, IoT Analytics continues to predict steady growth as the future for IoT for years to come, with more than 27 billion devices online by 2025. They’re not alone in their bullish IoT predictions either. MarketsAndMarkets projects the global IoT market will more than double from 2021 to 2026, growing from just over $300 billion to over $650 billion.

Bill Marantz of Linode on automation, mentorship, and problem solving | Network AF Episode 14

Bill Marantz joins Avi and Network AF to discuss his love for open source and automation technologies. The two also discuss mentorship and recruiting during rapid stages of company growth, and touch on problem solving in networking without a technical background.

How to Gather Insights From Your Network Traffic Pattern Analysis

What’s your network doing right now? Where is traffic flowing to, and where’s it coming from? Are there bottlenecks you don’t know about? Where’s the next problem going to be? Network traffic pattern analysis answers these questions and more. It’s a way for you to examine how your clients use your networks. You may think you know how heavily your clients utilize each segment and VLAN and where the weak points are. But do you?

Obkio Vision Release: Free Visual Traceroute Tool

After a year of hard work, Obkio is proud to announce the release of our brand new free Visual Traceroute tool! Learn about the story behind our new tool and how IT pros can leverage Obkio Vision visual traceroute tool to quickly identify and troubleshoot network and Internet problems faster than ever before.

Visibility Anywhere: Key Takeaways from the NetOps Virtual Summit

What do big mountain ascents and modern network operations have in common? You’ll only succeed when you’re learning from experience. This was one among many compelling takeaways that attendees took from our recent NetOps Summit. Centered on the theme “visibility anywhere,” this event featured a number of compelling presentations, including a keynote from Jimmy Chin, the professional climber, photographer, and Academy Award-winning filmmaker.

WhatsUp Gold Lesson: How Do I Configure a Device to Monitor My Voice over IP (VoIP) SLA?

WhatsUp Gold provides specialized Voice over Internet Protocol (VoIP) Service Level Agreement (SLA) monitoring necessary for tracking Quality of Service (QoS) and SLA metrics for your network of deployed VoIP devices (telephones, conference room devices and more). After you discover and configure devices for VoIP monitoring, you can view results and graphs on the WhatsUp Gold Custom Performance Monitors dashboard.

Finding & Fixing Asymmetric Routing Issues

Asymmetric routing is a situation in which packets take one path to go from source to destination, but replies take a different path to return. Notice I called it a “situation” and not an “issue”? That’s because it’s not always a problem. It only becomes a problem where there’s something stateful in the path, like a NAT device or a firewall.

How to collect metrics and logs for NGINX using the OpsAgent

The Ops agent is Google’s recommended agent for collating your application’s telemetry data, and forwarding them to GCP for visualization, alerting and monitoring. The Ops agent collates logs and a metrics collector into one single powerhouse. Some of the key advantages of using the Ops agent are outlined below.

Say goodbye to client network outages caused by configuration mishaps

Network downtime opens the gates to productivity loss and customer attrition and can affect business growth moderately or even severely. Usually, the reasons behind a network outage are the following: Errors in network endpoints: Things like a network bottleneck or a spike in temperature can interrupt a client’s network operations and then snowball into an outage. Operational slip-ups: According to research done by Uptime Institute, 70% of data center and service downtime is due to human error.

Eliminate Network Blind Spots with SL1 and Restorepoint

ScienceLogic customers are well-aware of the challenges inherent with the growing complexity of their IT infrastructures. That’s why you’re making investments in digital transformation and adopted SL1 as your AIOps platform of choice for your IT operations monitoring and management strategy.

Network AF, Episode 11: The art of connecting with PacketFabric's Jezzibell Gilmore

In episode 11 of Network AF, Avi talks with Jezzibell Gilmore, co-founder and chief commercial officer (CCO) of PacketFabric. Jezzibell is a powerful woman in networking who is modernizing and paving the way for infrastructure in the digital universe. In the conversation, she shares how she’s weaving together technology, business drivers and cutting-edge innovation, while keeping her foot firmly on the ground.

Advanced Network Traffic Analysis and Enhanced Security in the New, Easier-to-Use-Than-Ever WhatsUp Gold 2022.0

Part of our job here at Progress is to not only look at the challenges our customers are currently facing, but also to look at the technology landscape in general and consider the challenges they’re going to be facing. We don’t have a crystal ball, of course, but there are a plenty of trends that are obvious to even the most casual observer. Security has always been important, but the last year has made it clear exactly how important it is for every organization with a network.

A deep dive in public relations with Ilissa Miller | Network AF Episode 13

In this episode of Network AF, the network engineering podcast: Ilissa Miller, CEO of iMiller Public Relations, joins Avi to talk about her start working in infrastructure communications, and her advice for companies interested in engaging more with her customers and media.

Passing Grade: Top 3 Recommendations for School Network Administrators

Digital demands from students and staff to keep pace with modern education methods has put a lot of pressure on IT operations. Consistently delivering quality service for all is a tall order. Technology advancements, IoT proliferation, device demand, lower cost, and ease of wireless access means supporting all the things is the job facing education network administrators.

Financial Services Network Challenges: Compliance, Security and Availability Top Concerns

Financial services firms face three key network issues: maintaining compliance with an array of regulations, keeping a growing horde of financial data hungry hackers at bay, and earning the trust of users with an always-on responsive network. Financial data is so valuable, cybercriminals make getting it a top priority. And financial services networks are so interconnected and complex, there are all sorts of ways hackers can try to break in. The security threat to finance is more than bad.

How to Optimize Cloud Monitoring Costs Using Flow Logs in Progress Flowmon

This blog post discusses some of the best practices for balancing the costs of cloud traffic monitoring while maintaining a reasonable level of visibility. Progress Flowmon 12 has introduced the processing of native flow logs from Google Cloud and Microsoft Azure, plus it has enhanced support for Amazon Web Services (AWS) flow logs.

A guide to Microsoft Azure Regions

The global footprint of Microsoft Azure is made up of physical infrastructure of over 200 data centres and connective network components, arranged into regions, and linked by a large interconnected network. Each of the Azure data centres provides high availability, low latency, scalable cloud services close to users to improve reliability and speed. In this blog, we look at the Azure Regions, and explain the benefits of using a direct connection to access Azure infrastructure.

Predict the cost of IP ranges with new enhancements to the Resources tab

One of our most requested and popular features, IP ranges for the Docker executor, recently became available to all customers on a Performance or Scale plan. With IP ranges, you can route job traffic through an IP address that is verifiably associated with CircleCI. This enables your team to meet compliance requirements by limiting the connections that communicate with your infrastructure. With any new feature, you want to know how much it’s going to cost your team.

How to Detect Network Congestion | Obkio

Network Congestion, similar to road congestion, occurs when your network cannot adequately handle the traffic flowing through it. While network congestion is usually temporary, it can cause annoying network problems that can affect performance and can be a sign of a larger issue in your network. That's why you need an end-to-end monitoring tool to help you proactively detect network congestion. Obkio Network Monitoring continuously monitors end-to-end network performance from your local network (LAN, VPN), as well as third-party networks (WAN, ISP, and Internet Peering).

Application Discovery with DX Unified Infrastructure Management

Having any form of application discovery can be of great benefit. With these capabilities, you can determine what is deployed within your infrastructure and better understand what monitoring to apply to each device. When you know which applications are running within your environment, you can group devices by their associated applications.

Jitter vs Latency - What are the Differences and Why Those Things Matter

The jitter and latency are the characteristics related to the flow in the application layer. Jitter and latency are the metrics used to assess the network's performance. The major distinction between jitter and latency is that latency is defined as a delay via the network, whereas jitter is defined as a change in the amount of latency. Increases in jitter and latency have a negative impact on network performance, therefore it's critical to monitor them regularly.

Case Study: What a Migration to DX APM SaaS Looks Like

If you’re running earlier versions of Application Performance Management (APM), including version 10.7, on-premises and considering upgrading to DX APM SaaS, you’re undoubtedly curious what the migration process might look like. In this blog post, I’m going to share the story of one of Broadcom’s Fortune 50 customers and how they successfully migrated more than 30,000 production agents while navigating time constraints around their busy holiday season.

Zero Trust Network Access (ZTNA) vs VPN: the core evolution

According to Gartner, by 2023, 60% of enterprises will phase out their VPN in favor of Zero Trust Network Access (ZTNA). In this blog, discover the four key advantages of ZTNA vs VPN. VPN (Virtual Private Network) has been the dominant solution securing remote access for users and has been considered a good solution for almost three decades. VPN benefits included keeping data secure, protecting online privacy, and reducing bandwidth throttling.

Keeping Federal and Local Government Networks Safe Through Monitoring

It is always big news when governmental organizations are attacked. And they are attacked frequently. Hackers love headlines, which is one reason to go after high profile government targets. But the real reason hackers love governmental organizations is because that’s where the juicy data is. Even small governmental organizations hold confidential and classified information—exactly the secrets state-sponsored groups and other cybercriminals drool over.

What Does it Take to Run a Smart City?

From smart lighting, to waste management, to air quality, IoT devices and other “smart city technologies” are rapidly changing life in urban areas. And with a recent MarketsandMarkets research report projecting spending in the market for smart city solutions will nearly double to over $873 billion by 2026, the trend is only set to accelerate.

eSecurity Planet Ranks Flowmon in Best Network Monitoring Tools

Modern enterprise and SME networks are complex constructions. They comprise on-premises network equipment and servers, multiple public cloud infrastructure components, operational technology links to monitor physical items, edge networks, and large numbers of endpoint devices that connect from various locations over many different networks.

A guide to AWS Regions & Zones

Amazon Web Services (AWS) continues to extend its availability globally, with the AWS Cloud spanning 84 Availability Zones within 26 geographic regions around the world. In this blog, we look at how Network-as-a-Service (NaaS) platforms such as Console Connect can enhance the performance of your AWS assets and applications through direct and on-demand connections.

IP Wave: Understanding the Network is the Key to Guaranteed Service Delivery - Part 3 in the IP Wave Series

There’s little doubt that a lot has changed when it comes to network design, specification and build. The seemingly simple goal of carrying traffic from point A to point B might remain, but these days it comes with a long list of options and alternatives to cover a wide range of network architectures, content providers and service types, all of which might have different requirements for bandwidth, latency, and availability.

Enabling Service Providers to Rapidly Create and Deliver Innovative New Services through Automation, Optimization and Openness: Part 2 in the IP Wave Series

I am excited about the upcoming Optical Fiber & Communications (OFC 2022) Conference in San Diego for several reasons. Not only will it be the first in-person conference that I have attended in more than two years due to the pandemic, but the thing that I am most excited about is the fact that Ribbon will be showcasing our new IP Wave offering at the show.

Use Your Load Balancer to Monitor Application Health

HAProxy and HAProxy Enterprise collect a vast amount of information about the health of your applications being load balanced. That data, which uses the Prometheus text-based format for metrics, is published to a web page hosted by the load balancer, and since many application performance monitoring (APM) tools can integrate with Prometheus, it’s likely that you can visualize the data using the APM software you already have.

Supporting, Extending, and Protecting Virtual Environments

Virtualization remains the key technology of the data center. It's also been the foundational technology that allowed cloud to proliferate. In modern environments, to get the most out of cloud, multi-cloud, and hybrid cloud, organizations need to stay on top of the latest developments in virtualization. Watch this On-Demand event to learn about the latest technologies in virtualization and virtualization-adjacent areas, like containers, software-defined storage, software-defined networking, the software-defined data center, and more!

Updated: Cogent and Lumen curtail operations in Russia

Reader’s note: On Friday, March 4, we published this blog post to comment on Cogent’s decision to terminate their commercial relationships with their Russian customers. Today, March 7, another international telecom, Lumen, announced that it will also take action. We’ve updated this blog post to reflect the latest information we have.

Get to Know WhatsUp Gold Free Edition

We sympathize with the IT teams that keep their networks running – we really do. We understand it’s a thankless job where they’re ignored if everything’s working and blamed when everything’s not. That’s why we’ve tried to make our network infrastructure and application experience (AX) products as simple and intuitive as possible.

PerfOps vs. CDNPerf: Which Service is Right for You?

No matter which one you choose, all PerfOps products are about the data. We’re committed to providing high-value DNS, CDN, and Cloud analytics for providers and businesses. The data derived from our analytics software is the most accurate and robust DNS, CDN, and Cloud data in the world. Rest assured, as far as providers go, there are no “red-headed stepchildren” here. No bias. No number skewing. The data is what the data is. Pure and simple.

Insider Risk: The Call is Coming from Inside the House

In IT, we tend to think of threats as external. Hackers, scammers, bots, and DDoS attacks are all external in origin. But surprisingly, insider risk is often one of the biggest network security challenges facing IT. As they say, sometimes it’s the ones closest to you that can hurt you the most.

What a delayed SD-WAN or SASE decision could cost you

Winners make good decisions fast, execute them quickly, and see higher growth rates and/or overall returns from their decisions. That’s according to a McKinsey study, ‘Decision-Making In The Age Of Urgency’. But the same study also pointed out that ineffective decision-making has significant implications for company productivity today. On average, survey respondents said they spent 37 percent of their time making decisions.

What Healthcare Companies Need from Network Management and Network Monitoring

IT pros in the healthcare industry have one of the toughest jobs imaginable. Herculean task number one is protecting patient data, with failure to do so bringing hefty HIPAA fines and more than a little bad press. Gargantuan task number two is stopping breaches (and then doing forensics if one busts through). Failing either of these is not exactly a confidence booster. Don’t forget, almost all hacks and breaches either attack the network itself or go across it to reach their target.

4 compelling reasons why you need a network discovery tool and 5 ways OpManager helps

Businesses now scale exponentially and so do their networks. Managing a hybrid IT environment that comprises wired, wireless, and virtual networks can be a challenging task for network administrators. However, continuous monitoring of these devices for fault and performance is crucial. Network discovery is key to successful monitoring solutions.

Sponsored Post

Detect and Fix Slow Proxies For SaaS and Cloud

Crowdsourcing is becoming an essential part of many enterprises, from big companies to startups. This is because it is an incredible way of creating an ecosystem to facilitate different processes within a business. Leveraging the Exoprise platform, companies can benchmark their slow proxies, detect, and fix slow network experiences. Crowdsourcing entails getting information, goods, or services from disparate people worldwide. Often, crowdsourcing is made possible through the magic of cloud-based applications and platforms because of the way the Internet connects people and organizations. Exoprise specializes in crowdsourced monitoring of cloud and SaaS services. We call it crowd-powered.

Trends in Education Networking

The EdTech space is evolving at a rapid pace. In addition to a drastic increase in remote learning, a wide range of new technologies and platforms are making their way into physical and virtual classrooms across the globe. However, discussions about trends in educational technology tend to overlook how they affect (and are affected by) the network. We’re here to do something about that.

Network observability, now publicly shareable

What fun is network observability if you can’t share what you see? That’s why we’ve added public link sharing to the Kentik platform. One of the greater missions of network observability is to break the boundaries of conventional monitoring. At Kentik, we focused our initial efforts on making complex infrastructure problems easy to visualize, understand and resolve. Now we’re tackling a follow-up mandate: to democratize network observability.

HAProxy Monitoring Guide: Important Metrics & Best Tools in 2022

HAProxy is one of the most popular software around when it comes to load balancers and reverse proxies. When you’re using it for these purposes, it’s especially important to monitor for both availability and performance, which will impact your SLI and SLOs. In this post, we’ll talk about the main HAProxy metrics you should monitor and the best monitoring tools you can use to measure them.

How to Use the Key Performance Metrics you Already Have to Improve the Microsoft Teams User Experience

In any organization, the IT operations teams bear the responsibility of providing reliable cloud services to users that are increasingly distributed, working from home, the office, or elsewhere. As a result, IT professionals are looking for solutions to achieve visibility of the user’s network from end to end to quickly identify and resolve bottlenecks and ensure maximum productivity and ROI of their cloud applications.