Westford, MA, USA
2017
  |  By Mitch Simcoe
Pandemic-era shortages are still fresh in many minds. As consumers, we remember empty shelves and long lines driven by panic buying and stockpiling. In telecom, the story played out differently but with the same root cause: factory shutdowns interrupted chip fabrication just as demand for networking and optical equipment surged.
  |  By Joni Roberts
Operators today are navigating unprecedented complexity—rising costs, accelerating customer expectations, and increasingly dynamic networks. In this recent video interview, my colleague Kevin Wade and I explore why AI‑driven automation has shifted from a “nice‑to‑have” technology to a core business requirement for telecom operators and beyond.
  |  By Kevin Wade
For decades, telecom network operations have depended on traditional OSS tools – complex, services-heavy platforms that take years to modernize and even longer to deliver measurable business impact. This year at MWC, the leading OSS vendors showcased a variety of new AI extensions for their portfolios and marketed them as the fastest path to autonomous network operations. They are not.
  |  By Jonathan Homa
While the race to expand networking infrastructure to support AI applications continues on land, the same expansion is occurring undersea. Subsea cables spanning Earth’s oceans must evolve to keep pace.
  |  By Mitch Simcoe
As digital transformation accelerates, the underlying infrastructure supporting your enterprise or service provider network faces unprecedented pressure. The exponential growth of data, driven by cloud computing, 5G, and particularly Artificial Intelligence (AI), demands a fundamental rethink of how you approach connectivity.
  |  By Mitch Simcoe
In the telecom industry, leaders are under pressure to deliver more—more capacity, more agility, more reliability—while managing rising complexity with fewer resources. The network is the circulatory system of the modern telco, yet it’s still often operated like a patchwork of manual roads, each requiring constant human intervention. This model worked when traffic was predictable and growth was linear.
  |  By Tirthankar Pal
Imagine pulling up to a gas pump, inserting your credit card, and having the display on the pump say “denied”. You call your credit card company, and they say, “Oh, we don’t know, maybe it’s the merchant’s fault, or the card reader is bad…, we can look into it and get back to you in a few weeks.” Most of us would be pretty upset with that response.
  |  By Joni Roberts
Everywhere around us, technology is evolving at lightning speed, yet the networks which underpin these capabilities often lag behind. This gap creates vulnerabilities that can impact everything from energy grids to emergency services. Forbes recently explored this urgent issue in an article featuring insights from our CEO Bruce McClelland, who shared an informed perspective on why modernization is essential, not optional. I encourage you to take a few minutes to read the full article.
  |  By Mitch Simcoe
The accelerating demand for artificial intelligence and cloud-based applications is fundamentally altering how organizations approach physical infrastructure. As data center construction shifts toward rural geographies in search of affordable power and real estate, the connectivity binding these facilities together has become a critical bottleneck. Network architects and CIOs are currently facing a complex decision matrix regarding Data Center Interconnect (DCI) deployment.
  |  By Mitch Simcoe
Technical debt refers to the future costs and limitations incurred when organizations opt for short-term solutions over robust, long-term scalable architectures. For the middle mile, technical debt often manifests as equipment or network designs that restrict long-term flexibility, scalability, or interoperability.
  |  By Ribbon
Cliff Johnson, Broadband Initiative Director at NRECA, and Ribbon’s Marketing & Product Director, Mitch Simcoe, cut through the noise to clarify where BEAD funding truly stands—what has been allocated, where significant dollars remain, and how emerging middle‑mile opportunities are reshaping the competitive landscape.
  |  By Ribbon
Joni and Kevin discuss AIOps and acumen at Mobile World Congress.
  |  By Ribbon
Get on the path to an autonomous network.
  |  By Ribbon
Ready to see how Network Slicing is revolutionizing secure connectivity for mission-critical networks?
  |  By Ribbon
Watch our 30‑minute preview webinar on 18th February at 4:00 pm CET where industry leaders reveal how service providers are transforming their networks to be autonomous, cloud‑ready, and future‑proof. Register today and meet us in Barcelona - Hall 2, Stand 2C42.
  |  By Ribbon
In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.
  |  By Ribbon
From 2015 - 2020, Ribbon Communications and Comporium have partnered on a comprehensive modernization of Comporium’s voice infrastructure, replacing legacy switching systems with a fully IP‑based architecture built on Ribbon’s C20 Call Controller and Session Border Controllers (SBCs). This long‑term collaboration has enabled Comporium to enhance service reliability, streamline operations, and introduce a new generation of customer‑focused voice and unified communications offerings.

Ribbon Communications, which recently merged with ECI Telecom Group, delivers global communications software and network solutions to service providers, enterprises and critical infrastructure sectors.

We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge IP solutions, UCaaS / CPaaS cloud offers, leading-edge software security and analytics tools, as well as packet and optical networking leveraging ECI’s Elastic Network technology.

The Ribbon Portfolio:

  • Enterprise Products: We help businesses of all sizes modernize and secure their networks and transport infrastructure, including government, defense, utilities, transportation, education, healthcare, financial institutions and more.
  • Enterprise Solutions: Ribbon offers enterprise solutions to connect, integrate, secure, and manage high-performance networks, enabling real-time communications and other mission-critical applications that are deployed in your network, in a private cloud or public cloud.
  • Service Provider Products: Our products enhance Communications Service Providers' competitive posture in the fixed, mobile, and cable markets.
  • Service Provider Solutions: Ribbon solutions help fixed and mobile operators, cable providers or MSOs, ISPs, and interconnect and wholesale carriers quickly capitalize on growing market segments and introduce differentiating products, applications and services.

Trusted by Thousands of Service Providers and Enterprises around the Globe.