Westford, MA, USA
May 19, 2022   |  By Bita Milanian
Customer experience (CX) is becoming an increasingly strategic part of any company’s brand as businesses become more customer-centric. And thanks to technologies that give customers more options than ever, right at their fingertips, consumers expect a flawless CX, anytime and anywhere, regardless of medium. In other words, customer retention and satisfaction is intertwined with CX.
May 12, 2022   |  By Ribbon
Ribbon's cloud-based SBCs combine with Colt's voice and data networks to deliver enterprises a complete, secure Microsoft Teams communications experience.
Apr 19, 2022   |  By Ribbon
Microsoft Operator Connect Accelerator leverages enhanced Ribbon Connect service to enable communications service providers to strengthen their telecom offerings for Microsoft Teams.
Apr 19, 2022   |  By Greg Zweig
One of the great things about being in the telecom industry is the constant innovation that occurs. For example, Microsoft just announced an exciting new offering for telecom service providers, Operator Connect Accelerator, aimed at helping them get the most out of their Teams investments. Operator Connect is Microsoft’s managed service for connecting Teams and telephony services.
Mar 21, 2022   |  By Ribbon
Leading Microsoft Gold Partner leverages Ribbon's best-in-class Direct Routing solution to deliver Microsoft Phone System services to support growing hybrid work trend.
Mar 17, 2022   |  By Ribbon
Featured demonstrations include certified solutions for Microsoft Teams, Zoom Phone and cloud contact center migrations.
Mar 7, 2022   |  By Michael Soulakis
There’s little doubt that a lot has changed when it comes to network design, specification and build. The seemingly simple goal of carrying traffic from point A to point B might remain, but these days it comes with a long list of options and alternatives to cover a wide range of network architectures, content providers and service types, all of which might have different requirements for bandwidth, latency, and availability.
Mar 7, 2022   |  By Jonathan Homa
I am excited about the upcoming Optical Fiber & Communications (OFC 2022) Conference in San Diego for several reasons. Not only will it be the first in-person conference that I have attended in more than two years due to the pandemic, but the thing that I am most excited about is the fact that Ribbon will be showcasing our new IP Wave offering at the show.
Mar 3, 2022   |  By Ribbon
Solution leverages Ribbon's virtualized, container-ready solution, delivered by Odine, for expanded interconnect capacity, flexibility, and automation.
Feb 17, 2022   |  By Ribbon
Integrated digital transformation solution, already deployed by one of the world's largest automobile brands, delivers gradual migration strategy for Microsoft Teams Direct Routing.
May 18, 2022   |  By Ribbon
Watch on-demand as we explore the critical elements of a broadband network and how they are employed to support a diverse and rapidly growing user base.
May 17, 2022   |  By Ribbon
Migrating to Teams Voice offers opportunities but can present unexpected challenges. This event is designed to help make your project more successful.
Apr 15, 2022   |  By Ribbon
Microsoft is rolling out Operator Connect Accelerator and Ribbon want to help you understand the nuances of the new service. Also, we help carriers quickly and easily become a Logo to select within the Teams Admin as a direct routing provider.
Apr 6, 2022   |  By Ribbon
Since the days of voice calls transmitted along the top wire of a cattle fence, telecom providers have been looking for new and better ways to transport their service offerings. Today there is a wide array of alternatives from optical to switched and routed, logical mesh, ring, and star architectures to choose from. How do you know which is right for you? What is the best mix of design, build and manage features to carry you into the future? Moreover, how do you keep your project cost-effective?
Apr 1, 2022   |  By Ribbon
Feb 24, 2022   |  By Ribbon
Learn more about our edge SBC devices (Edgemarc) and zero-touch provisioning.
Feb 15, 2022   |  By Ribbon
Feb 14, 2022   |  By Ribbon
Learn more about how you can move your business to the Telco Cloud.

Ribbon Communications, which recently merged with ECI Telecom Group, delivers global communications software and network solutions to service providers, enterprises and critical infrastructure sectors.

We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge IP solutions, UCaaS / CPaaS cloud offers, leading-edge software security and analytics tools, as well as packet and optical networking leveraging ECI’s Elastic Network technology.

The Ribbon Portfolio:

  • Enterprise Products: We help businesses of all sizes modernize and secure their networks and transport infrastructure, including government, defense, utilities, transportation, education, healthcare, financial institutions and more.
  • Enterprise Solutions: Ribbon offers enterprise solutions to connect, integrate, secure, and manage high-performance networks, enabling real-time communications and other mission-critical applications that are deployed in your network, in a private cloud or public cloud.
  • Service Provider Products: Our products enhance Communications Service Providers' competitive posture in the fixed, mobile, and cable markets.
  • Service Provider Solutions: Ribbon solutions help fixed and mobile operators, cable providers or MSOs, ISPs, and interconnect and wholesale carriers quickly capitalize on growing market segments and introduce differentiating products, applications and services.

Trusted by Thousands of Service Providers and Enterprises around the Globe.