Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Special IP Address Ranges and When to Use Them

By even casual observation, you’ll likely have noticed that there are several IP address ranges that are special, including: Anybody can use these “private” ranges for anything they like. But there are actually several other special ranges that have other special purposes. In this article, I’ll explain what they are and the purpose they serve. This is the “loopback” range. These are addresses that are assumed to be on the same device that’s sending the packet.

Stop the Crashes! Pharma Company Wisely Repairs IT Issues

A Gartner poll released earlier this year predicted that roughly half of all enterprise employees will likely work remotely (at least part of the time) post-COVID. That’s probably a welcomed sign for those that have settled into remote or hybrid work models, but surprisingly, businesses and institutions are still struggling to avoid major IT blunders that impact these digital workers.

How we use the Grafana GitHub plugin to track outstanding pull requests

First of all, we’re pleased to announce the first release of the GitHub data source. The source code is available at github.com/grafana/github-datasource. Contributions, feature requests, and bug reports are welcome. Using the GitHub data source, Grafana users can visualize data from GitHub’s API. In this blog, we’ll go over some use cases for this handy plugin.

The Diagnose: How Support Works at AppSignal

Setting up AppSignal isn’t as complex as rocket science. Developer experience is really important to us, as AppSignal started as a way to scratch our itch. We also put a lot of effort in providing you with a first-class developer support. In fact, our developers are the ones answering all of your your technical questions. This is why we’ve added a diagnose tool to our Node.js integration.

Introducing Multiple Shipping Tokens for Logz.io Accounts

We’re excited to share that we’ve revamped our Shipping Tokens feature! If you’re a Logz.io user, you’re familiar with the key role tokens play in shipping and protecting your data. As a form of virtual identification, tokens help us properly attribute data to the right account. They are required in a variety use cases such as log shipping, API access, and read access. And in addition, they are also mandatory for compliance.

Experience Everywhere: IWC and Engage

IWC is a Swiss luxury watchmaker that has been creating masterpieces since 1868. Of course, in recent months, and like so many businesses, IWC has had to adapt to the demands of a much more flexible and dispersed workforce. In this environment, IT’s capacity to communicate directly with employees is more important than ever. Fortunately, IWC was already using Nexthink Engage to reach out to its user base. Here, Ramon Hartmann explains how Engage makes a difference at the company, and why it’s superior to all standard modes of internal communication.

EventSentry's tray application "EventSentray"

Tray app that features a system information dialog that shows uptime, hostname, ip address, CPU/Memory/Disk utilization, logged on users, top 3 processes based on current CPU and memory consumption and more. End users can also submit support tickets directly from their desktop, and EventSentry admins can document system activity with notes.

One Company, Multiple Monitoring Mindsets

Monitoring plays a critical part in the success of any business that relies on its digital services. Businesses want to understand the end-user experience, which enables or hinders good end-user experience, and how it relates to their business revenue. It plays a crucial role in answering some critical questions. Interestingly, our recent 2020 CIO Survey results highlight how the monitoring approach adopted by top/bottom tier organisations impact the overall business metrics.

Enterprise monitoring software: what to know before choosing

Finding an enterprise monitoring software is not an easy task. On the one hand, there are multiple options on the market that offer solutions of all kinds. On the other hand, you know that the implementation and eventual replacement of a tool with these features can be a burden and that, if you make a bad decision, you will regret it later.

Nexthink Further Enhances UI for Experience Platform

In February 2020, Nexthink introduced its new design system, Apollo. While it unveiled some great new accessibility and design features, its true raison d’être was everything happening on the back-end, a powerful new design engine to scale and accelerate the roll-out of new features. Well, 6 months later and here we are. As promised, this latest round of enhancements offers several intuitive modifications to make IT’s life easier when supporting the Digital Employee Experience.