Operations | Monitoring | ITSM | DevOps | Cloud

Root cause analysis can be a difficult challenge when you are troubleshooting complex IT systems. In this blog, we are going to take you through how you can perform root cause analysis on your IT Service Intelligence (ITSI) episodes using machine learning, or more specifically causal inference. The approach shown here is included in the Smart ITSI Insights app for Splunk, with this blog largely detailing how to use the ITSI Episode Analysis dashboard.

Last week my colleague, Clay Ryder, and I presented a webinar, titled No! The cloud is not someone else’s data center, in which we examined how companies can reduce the complexity of a cloud migration and accelerate the benefits of digital transformation. It’s an important topic, so as a follow-up to the session, I’ve summarized five key things you need to understand to be successful in the cloud. If you missed the session, you can listen to the full discussion at the link above.

Whether it’s Cyber Monday deals or streaming the Super Bowl to millions of users, website’s traffic management & SRE teams often struggle to deliver a reliable user experience. Multi-CDN strategy is critical & integral to this process and is often determined by the following factors.

During an InfluxData internal hackathon, I was looking to work on a project that would help me strengthen my Telegraf and Flux skills. I also wanted to use InfluxData’s Giraffe to visualize my project in a React application. After reading Sean Brickley’s blog post on tracking the International Space Station with InfluxDB, I was inspired to build on this idea.

We recently added password access for our Dashboards which has been in popular demand. Previously Dashboards were public and could be accessed by anyone with who you shared the link – but from today you can add a password to your dashboard in order to ensure only authorized visitors can see the data.

You might not think that an IT server monitoring service would have an impact on your net profits. IT-related costs often fall under operational expenses. As such, you have better control over these expenses and can look for different ways you can cut costs without affecting results. Before we get to reviewing some of the ways active network monitoring and server monitoring can help cut operational costs and grow your net profits, let’s do a quick review of net profits.

The online gambling industry (which includes casino games, poker, and sports betting) is growing pretty fast, with no signs of it slowing down. More and more people have access to the Internet via mobile phones or PCs, and people like to gamble. Around 51% of the world’s population are involved in some gambling form.

Exoprise CloudReady provides early detection of mission critical mail outages. On February 3rd, Microsoft had a mail delivery delay, that caused mail delivery failures and an outage. While CloudReady detected the Exchange Online mail delivery error almost 2 hours in advance, Microsoft did finally publish an incident to track the outage.

Service-Level Agreements (SLAs) are part of the package when it comes to defining contracts, particularly with technology service vendors. An SLA serves to define the metrics, expectations, and penalties that the service provider will adhere to, and SLA reports create accountability.

Today, we're introducing a new major feature: monthly site reports. In such a report, you got a bird's eye summary of everything we know of a site in a particular month. We've gone the extra mile and added the ability to mail these reports to people outside of your team automatically. If you're an agency and manage sites for your clients, you could use this feature to send a monthly report of all broken links to your client. In this blog post, we'll tell you all about the feature.