Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Infraon

An Ultimate Guide To Understanding IT Risk Management

Aug 21, 2023 By Prashanth In Infraon
Effective collaboration and streamlined task management are the cornerstones of success in the rapidly evolving landscape of Information Technology Operations (ITOPs). With intricate interplays of processes, systems, and technologies, a systematic approach becomes paramount to maintaining seamless operations and timely issue resolution. This is where the critical significance of IT Risk Management comes into play, fundamentally transforming the dynamics of ITOPs teams.
Read Post
InvGate

What is a Configuration Item (CI)?

Aug 21, 2023 By Sophie Danby In InvGate
Configuration Items or CIs are the building blocks that make up business services. Managing them effectively is a key activity of the Configuration Management process, which looks to make sure these components are accounted for and reliable information on them is available. It lays the groundwork for trustworthy service operations. The most widespread practice to do this is by building a Configuration Management Database (CMDB) that sets out your CIs and their relationships.
Read Post

All About Office Supplies Inventory Management Software | Infraon

Aug 21, 2023 By Infraon In Infraon
Discover how office supplies inventory management software can revolutionize your business operations. In this video, we explore the benefits and features of this specialized tool and the challenges it can overcome. Learn how to select the best software for your company and tackle common office supply management difficulties. With proper inventory, monitoring practices, and procedures, you may increase efficiency, cut costs, and deliver better customer service. Take advantage of this excellent resource for improving your inventory management operations.
View Video
nexthink

The Power of Visibility: Energy Company Uncovers the True Root Cause At Last

Aug 21, 2023 By Megan Brake In Nexthink

If you work in end user computing, you’re no stranger to the irritation of mystery issues. Tickets come in weekly but no matter how many teams you talk to, or fixes you try to implement, the issues never go away. You search and search for the root cause - but can’t find it. Frustrated, you assume it’s something outside of your control. Maybe the issues is caused by home Wi-Fi or end user error. That must be it – right?

Read Post
startingpoint

Slack Integrations: Finding The Right Slack Apps

Aug 18, 2023 By StartingPoint In StartingPoint

Are you leveraging Slack integrations to elevate team productivity? ‍ With a vast ecosystem of third-party integrations, Slack allows users to tailor their workspace to fit their specific needs. In this article, we'll delve into the world of Slack integrations and consider why you should start using some of the solutions available on the Slack App Directory. ‍ As of 2023, Slack boasts an impressive 20 million active users.

Read Post
Infraon

A Comprehensive Guide to IT Asset Management

Aug 18, 2023 By Shafiq Muhammad In Infraon
In this technology-driven landscape, the efficient management of IT assets has become pivotal for organizational success. Enter IT Asset Management ITAM, a strategic practice that navigates the complexities of overseeing and optimizing a wide spectrum of IT resources. In this blog, let’s understand the core facets of ITAM, from its definition and benefits to its essential stages and key factors.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.