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By Prakash Bhat
In the financial sector, managing IT assets can present a complex set of barriers due to the industry’s complexity and regulatory demands. Management strategies can greatly enhance the Return on Investment (ROI) of these assets. After all, the financial industry operates in a highly regulated environment that demands rigorous oversight and compliance. The range of IT assets, from hardware to software, requires a structured approach to management.
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By Sanjiv Vaigankar
Bringing in Artificial Intelligence (AI) into customer support functions has become increasingly crucial. AI agent assistance represents a mix of human expertise and AI capabilities, aiming to enhance the quality and speed of customer service. It streamlines support operations while measurably improving customer experience by providing timely, accurate, and personalized assistance.
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By Gayathri R L
In today’s banking environment, a smooth IT Assets Onboarding process is extremely important. It minimizes disruptions, accelerates the deployment of new technologies, and ensures that all systems function cohesively. It is important in the banking sector, where even minor delays or errors can have a huge impact.
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By Manjeet Gupta
Banks face numerous challenges, from managing vast amounts of data to ensuring robust security measures and maintaining regulatory compliance. That’s why AI-enabled ITOPs offer a powerful solution to these challenges by automating routine tasks, enhancing predictive capabilities, and providing real-time insights. It’s how banks can remain competitive, secure, and streamlined in an increasingly digital landscape.
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By Muddada Shyam Sunder
The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of Generative Artificial Intelligence (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT administrators and Generative AI, focusing on two critical areas: IT Asset Management (ITAM) and IT Operations Management (ITOM).
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By Nayeema Tabassum
The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially crippling.
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By Sachin Kumar
Navigating the modern IT environments requires a robust strategy when it comes to managing virtual machines. As businesses increasingly rely on virtualization, the importance of Virtual Machine (VM) monitoring becomes undeniable. VM monitoring is a major part of overall IT infrastructure management. The advantages of VM monitoring tool range from performance and security to strategic planning, and more. Let’s look at them in-depth.
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By Sanjiv Vaigankar
With the increased demand for the digitalization and automation of business operations over the past few years, IT Service Management (ITSM) has undergone significant transformation. For IT service departments, the accelerated pace of digital transformation has brought new challenges, such as an increased dependency on IT solutions, legal and regulatory compliance, and growing IT complexity.
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By Suraj Niyogi
In the fast-paced realm of modern business, efficiently tracking and managing a diverse array of assets, from hardware and software to virtual and non-IT resources, is an imperative task. Implementing a robust IT Asset Management (ITAM) process is the key to achieving this seamlessly.
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By Abhirup Sarkar
The average helpdesk is no longer just a place to report technical issues. It’s becoming the front line in enhancing customer experiences holistically. Helpdesks now play a significant role in shaping a customer’s perception of a brand. The modern helpdesk agent resolves issues and builds relationships, ensuring customers feel valued and heard.
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By Infraon
Ready to revolutionize your customer service game? Join us as we explore the exciting world of Generative AI in our latest video. Discover how this cutting-edge tech is transforming customer interactions, providing personalized and efficient support experiences. We'll show you how Generative AI works hand-in-hand with human agents, streamlining tasks and ensuring prompt responses around the clock, no matter the time zone.
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By Infraon
In our latest blog, we delve into the world of Software-as-a-Service (SaaS) IT Operations Management (ITOM) and its transformative impact on businesses. Learn how cloud-based platforms enhance communication, reduce downtime, and boost operational efficiency. Uncover the challenges faced in managing diverse technologies and ensuring security, and explore how next-gen technologies like AI, IoT, and DevOps are revolutionizing ITOM. Don't miss out on this opportunity to stay ahead in the dynamic landscape of IT operations!
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By Infraon
Ready to level up your tech game? Dive into our comprehensive video guide on IT Service Management (ITSM) implementation. Explore the world of efficient tech management, uncovering ITSM's significance, benefits, and best practices. Learn how automation within ITSM transforms your operations, predicting issues, ensuring reliability, and accelerating your business growth. Navigate potential challenges with confidence and empower your organization to achieve seamless ITSM implementation. Tune in to unlock the secrets of successful ITSM adoption and lead your tech landscape to new heights!
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By Infraon
Whether it's mergers, relocations, or technological upgrades, organizations face challenges. That's where IMACD comes in - Install, Move, Add, Change, Disposal. It's a structured framework that ensures smooth transitions, minimizing disruptions. In this video, we'll break down the IMACD process, step by step. You'll gain a deep understanding of how each phase contributes to a seamless transition. From setting up new systems to retiring outdated ones, IMACD is your roadmap for navigating change in the business world.
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By Infraon
Welcome to our latest video! If you're a network admin striving for flawless data flow within your systems, you've come to the right place. In this video, we delve deep into the world of Link Monitoring and its incredible potential to revolutionize your network's performance.
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By Infraon
Are you curious about what it takes to be an ITSM consultant, or are you an organization considering their expertise? This video is your guide to understanding their core responsibilities and the significant impact they make on optimizing ITSM practices. We'll explore how these professionals drive efficiency, cost-effectiveness, and innovation in IT operations, all while adapting to the dynamic demands of the tech landscape.
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By Infraon
Whether you're an IT professional seeking greater efficiency or a business leader looking to optimize your IT processes, this video is designed to provide valuable insights. Integrated ITSM workflows serve as the backbone of modern IT management, designed to enhance efficiency, minimize errors, and elevate overall service delivery. Join us as we delve into key insights from the blog, diving into the ways these workflows can empower your organization and keep you at the forefront of IT service management.
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By Infraon
Unlock the secrets of effective SaaS License Management in our latest blog post! In this comprehensive video, we dive deep into the world of Software as a Service (SaaS) licensing, helping you streamline your operations and optimize costs. Learn about understanding SaaS licenses, the benefits of efficient license management, common challenges and best practices.
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By Infraon
Are you prepared for the future of collaboration? Look no further! Our latest video is your ultimate guide to "Everything You Should Know About Collaborative Work Management In 2023. In a world where seamless teamwork is a game-changer, this guide is your key to staying ahead. From the latest tools that streamline collaboration to strategies that foster communication and boost productivity, we've got you covered.
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By Infraon
Managing assets efficiently is essential for smooth operations. Introducing the Configuration Management Database (CMDB) – your ultimate asset management solution! CMDB goes beyond being just a database; it's a strategic tool that helps you track and manage everything from hardware and software to networks and more. No more guessing games when an issue arises – CMDB helps IT teams quickly pinpoint problems and get things back on track.
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The Infraon product suite is a transformative gateway for SMEs to improve asset control, manage heterogeneous IT, achieve service efficiency & secure remote access.
Approach modernization in a phased manner by using the Infraon platform for what your enterprise truly needs. Optimize workforce requirements with automation and leverage the other products as your priorities change.
Achieve Business Transformation With Infraon Platform - A Single SaaS Suite:
- Infraon Assets: Improve asset control, monitoring, lifecycle and expenses management.
- Infraon Uptime: Monitor URL availability, incidents, SLAs, workflows, reports & KPI dashboards.
- Infraon ITIM: Visualize interface bandwidth/utilization, disks, fans & other hardware health.
- Infraon Helpdesk: Manage web tickets, emails & SMS with out-of-the-box reporting and analytics.
- Infraon ITSM: Ensure seamless incident management with a ‘workflow automator’.
- Infraon SecuRA: Ensure total security with a Zero Trust remote access & privilege platform.
One enterprise-class platform to Accelerate Your Business Modernization.