Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Operating Excellence: Driving business outcomes with greater agility, efficiency, and resilience

As a business leader, you are facing pressure to deliver faster with greater agility, efficiency, and resilience. The Utah release helps you achieve operational excellence with these new capabilities: Join this session to learn about key innovations within Strategic Portfolio Management, Enterprise Asset Management, Risk and Compliance, and Environmental, Social and Governance products.

How To Improve the Performance of SaaS Applications using Application Transactions with Nexthink

We have seen in the Series 1 of How To Improve the Performance of SaaS Applications using Nexthink on how Nexthink Application Experience could be leveraged to proactively monitor Page load times of Web Applications to improve user experience and application performance for increased business value. Let us see in part 2 of this series how Nexthink could be leveraged to monitor Application Transactions.

The 5 Stages of the ITIL Service Lifecycle

The ITIL service lifecycle is a comprehensive framework for introducing ITIL principles into your organization. It provides a solid structure and valuable knowledge to help ensure the quality and effectiveness of IT Service Management practices are met throughout the whole lifecycle of a service. It was originally contained within ITIL v3 and was replaced by the Service Value System (SVS) in ITIL 4.

Enhancing Preventive Maintenance Programs with CMMS Software

Computerized Maintenance Management System (CMMS) software is an innovative tool that is used in many industries for managing maintenance operations. It is designed to help businesses streamline their maintenance processes, reduce downtime, and improve the overall efficiency of their operations. CMMS software can be used to track and manage a wide range of maintenance activities, including preventive maintenance, corrective maintenance, and predictive maintenance.

Effective Communication Strategies for Facility Teams

In any organization, effective communication plays a vital role in achieving operational success. Facility teams, responsible for ensuring the smooth functioning of physical infrastructure, face unique challenges due to the diverse nature of their roles. From maintenance and repairs to managing vendors and responding to emergencies, facility teams need to be equipped with strong communication strategies to enhance coordination, streamline processes, and maximize productivity.

Best Lansweeper Alternatives and Competitors in 2023 - (Asset Management) Infraon

Are you looking for the best Lansweeper alternatives and competitors in 2023? This video explores top IT asset management solutions that can help your organization effectively discover, manage, and secure IT assets. As businesses grow, the need for comprehensive IT asset management becomes increasingly important, and while Lansweeper is a popular choice, it may not be the best fit for every organization.

Application Experience: Improve Employee Productivity with Smarter Monitoring

The explosive growth of web applications has created a serious blind spot for End User Computing (EUC) teams. While a few of the most business-critical custom web applications built by company DevOps teams are instrumented with Application Performance Management (APM) tools, the remaining commercial SaaS applications, whether customized/extended or “out-of-the-box” are a complete blind-spot.

What is the Nexthink Library? An Introduction to Nexthink's Out-of-the-Box Solutions

Customers invest in Nexthink to see, diagnose, and fix problems before they occur, resolve critical disruptions, and improve overall digital employee experience to drive workforce efficiency. But after initial implementation of your new DEX platform, where do you begin? You have a robust set of measured KPI’s that must be achieved to fulfill the business requirements outlined by key leadership stakeholders, and an entirely new platform to learn how to use.

The Future of Asset Management: The Rise of Bluetooth Tracking Technology

Asset management has become an essential part of businesses across various industries. From tracking tools, equipment, and machinery to monitoring the movement of goods, asset management helps organizations to optimize their operations and streamline their processes. However, with advancements in technology, traditional asset management techniques are slowly becoming outdated. One such technology that is on the rise is Bluetooth tracking.