Operations | Monitoring | ITSM | DevOps | Cloud

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Understanding Memory Management in Windows 10 vs. Windows 11: What's Changed with Virtual Memory?

When you use a computer, memory management is one of the most important things that happens behind the scenes to keep everything running smoothly. Memory management helps your computer keep track of all the programs you're using, the files you're opening, and ensures your system doesn't slow down, crash, or freeze. In this blog post, we'll look at how Windows 10 and Windows 11 handle memory management, focusing specifically on virtual memory in Windows 11. We'll also talk about the physical memory (RAM) requirements for Windows 11.

Navigating the NIS2 Directive and How SolarWinds Can Help

In 2016, the European Union (EU) established the Network and Information Security (NIS) directive as its first comprehensive cybersecurity directive. Now, the EU is updating the directive in response to evolving cybersecurity challenges. Let’s break down NIS2 and discuss how SolarWinds solutions can help your organization improve its security incident-handling capabilities.

IoT Device Lifecycle Management: Definition and Key Stages

IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).

Hardware Refresh: What is it And When to do it?

Hardware refresh cycles might not sound that glamorous, but they’re the secret weapon behind an efficient, secure, and productive IT environment. In a world where technology fuels every click and keystroke, keeping your hardware updated is a business essential. Why? Because outdated devices are productivity killers. In fact, a 2023 study found that employees spend up to 20% of their time wrestling with tech issues instead of doing their jobs. And it’s not just about lost time.

Causes of Data Center Outages and How to Overcome Them

In the interconnected world we live in today, data centers are crucial to all things web-based. However, these essential facilities often experience outages, which are disruptive for businesses and result in losses of millions of dollars and a damaged reputation. The Uptime Institute is an independent authority that reports on data center availability, and it has useful data about why some outages occur and their consequences.

The Key to Visibility for ITOps and CloudOps Teams

While ITOps and CloudOps teams manage distinct environments, they can both struggle to achieve the deep visibility required to maintain system performance. Let’s examine the barriers to visibility and how a unified observability solution can provide the insight teams need to keep operations running smoothly.

How to Conduct an Effective Asset Criticality Assessment

An asset criticality assessment is an essential part of optimizing asset management strategies. By identifying which assets have the most significant impact on business operations, companies can allocate resources more efficiently, minimize downtime, and reduce costs. With tools like Asset Infinity, this process becomes streamlined, allowing businesses to conduct effective assessments that provide actionable insights into the health and importance of their assets.

Why Asset Disposal is Crucial for Effective Asset Management

Asset disposition, also known as asset disposal, is the process of removing or discarding assets that are no longer of use to an organization. This process is an essential component of the asset management lifecycle, as it helps organizations free up space, reduce maintenance costs, and avoid the risks associated with holding onto obsolete or underperforming assets. Proper asset disposition ensures that an organization can maximize the value of its assets while minimizing potential liabilities.

The Hardware Lifecycle: 4 Essential Stages for Success

No piece of hardware lasts forever. On the contrary, all hardware eventually deteriorates. That’s why it’s crucial to understand and manage each stage an asset goes through, from procurement to disposal. This journey is called the hardware lifecycle, and its management is known as Hardware Lifecycle Management (HLM).

Hardware: Definition, Types And Components

It's easy to get caught up in the latest software trends and forget about the physical components that make it all possible. Hardware—the tangible parts of our devices—forms the foundation of all computing systems. Without it, our favorite apps and programs would have nowhere to run. But what exactly is hardware? Do we have a definitive hardware definition? And how important is it?

What is a SLA (Service Level Agreement)?

Service Level Agreement (SLA) is a crucial component of managing expectations between service providers and their customers. Whether you’re running a customer support team or negotiating with a vendor, understanding and implementing SLAs is essential for maintaining accountability, measuring performance, and ensuring satisfaction. Let’s dive into what SLAs are, why they are critical for customer service and support teams, and how customers use them to evaluate potential vendors or providers.

What is a KPI (Key Performance Indicator)?

Key Performance Indicators (KPIs) are essential tools for any organization aiming to measure success, drive growth, and ensure strategic alignment. Whether you're a team leader, business owner, or manager, understanding KPIs is vital for improving performance across employees, teams, and the entire organization. In this blog, we’ll define KPIs, explain their importance, and explore how they can be leveraged to improve organizational performance.

Mobile Device Inventory Management: Definition + 5 Best Practices

Mobile Device Inventory Management (MDIM) is the solution to a common IT headache: spending hours every week hunting down lost or outdated mobile devices. Sound familiar? You’re not alone. However, by implementing MDIM, organizations can tackle these type of challenges head-on and transform the way they manage their mobile assets. The truth is that managing mobile devices effectively isn't just a nice-to-have—it's a must-have for businesses to stay secure and efficient.

The Future of ITSM: How AI is Driving Service Management

AI in ITSM (Information Technology Service Management) offers significant potential - enhancing efficiency, personalization, and predicting problems in advance. However, harnessing this potential requires more than simply following the hype. Careful planning and a clear strategy are needed. This article will evaluate the options, obstacles, and advantages of implementing AI in ITSM.

Current Assets vs Fixed Assets: A Quick Comparison

Asset management is a cornerstone of any successful business. Understanding the distinction between current assets and fixed assets plays a vital role in decision-making, resource allocation, and financial planning. Each asset type serves a different function in your business, so effectively managing both is critical to ensuring smooth operations, profitability, and growth.

RFID Asset Tracking: A Complete Guide

For organizations that rely on physical assets, tracking and managing those resources efficiently is critical. RFID asset tracking has emerged as a key technology to streamline asset management, improve accuracy, and enhance visibility in real-time. From inventory control to equipment management, RFID has become a go-to solution for businesses aiming to stay competitive. In this comprehensive guide, we’ll explore the essentials of RFID and how it’s revolutionizing the world of asset tracking.

How to Attain Deep Network Device Coverage with SolarWinds Observability SaaS

Welcome to the first in a series of blog posts that will walk you through the key network monitoring and observability capabilities of the SolarWinds Observability SaaS option. Simplicity has always been at the heart of our product ethos, and our recent decision to bring our self-hosted and SaaS observability options under the single umbrella of SolarWinds Observability embodies this ethos.

Windows Server 2025 Upgrade Issues #patchmanagement

Windows Server 2025 is facing challenges with automatic upgrades, causing confusion among users. Microsoft has acknowledged a misclassification of the update after initial silence. The issues arise from patch delivery methods, particularly through WSUS and third-party tools, leading to unexpected upgrades based on configurations and update flags. The focus is on understanding the root causes of these issues rather than identifying specific vendors. Accurate information is crucial to resolving these problems effectively.

Supply Chain and Warehouse Trends in 2024 and Beyond

The COVID-19 pandemic disrupted the supply chain industry and exposed its vulnerabilities. Adding to the pressure, even more complicated challenges have emerged, including extreme weather events, complicated geopolitical climates and the complex evolution of AI. A survey by Ivanti reveals the state of the industry, key insights from insiders and trends to watch. The survey collected insights from management and employees across a range of supply chain roles.

Why Sales Enablement Is a Super-Powered Shared Services Group in Companies

Organizations are constantly seeking ways to improve efficiency, drive revenue growth, and foster collaboration across departments. Sales enablement has emerged as one of the most crucial shared services groups within companies, bridging the gap between sales, marketing, and product management to ensure teams work seamlessly toward common goals.

How to Increase Efficiency in Education Support Through Software

The changing educational environment is causing disruption. Schools and universities face increasing demands to provide high-quality support for their teachers, faculty, and leadership. Managing communication, ensuring operational efficiency, and tracking performance across departments are crucial for delivering an exceptional educational experience. However, without a centralized system, these goals are often met with inefficiencies, communication gaps, and missed opportunities for improvement.
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3 Primary Differences Between CRM Tools and Workflow Management Software

When companies think of tools for managing customer relationships and internal operations, CRM (Customer Relationship Management) software is often one of the first to come to mind. CRMs are powerful tools for tracking leads, managing sales pipelines, and ensuring smooth customer acquisition. However, once a customer is closed and the focus shifts to delivering services, companies often realize that CRMs alone are insufficient. This is where workflow management software becomes essential.

Remote Asset Management: A Complete Guide

Managing assets remotely has become increasingly important in today’s dynamic and distributed work environment. Remote asset management allows organizations to track and manage their assets from any location, ensuring efficiency, security, and productivity. This guide explores the concept of remote asset management, its key features, implementation strategies, and the benefits it offers to businesses.

Securing Flexibility Aligning IT and Security for a Thriving Everywhere Work Environment

Securing Flexibility Aligning IT and Security for a Thriving Everywhere Work Environment Organizations are adapting to a hybrid workplace, focusing on how work is conducted rather than where. The Everywhere Workplace report reveals trends in hybrid work, emphasizing the need for efficiency and security. Strategies for managing risks from personal devices and public networks are discussed, highlighting the importance of IT and security collaboration. Data governance and alignment of priorities are crucial for balancing employee flexibility with security measures.

The Future of Customer Experience: How AI is Leading the Charge

When we think of the most game-changing innovations in recent times, there are many candidates. For instance, renewable energy solutions have changed how we think about sustainability and go about reducing carbon emissions. We’ve also seen the rise of blockchain technology that creates decentralized systems impacting finance, public administration, and even the food sector. ‍

How Functional is Inventory Management in Healthcare Industry?

Inventory Management in the healthcare industry is an area of research focused on efficiently managing inventory, acting as a prerequisite for many planning and decision-making processes in the systems of the industry. Inventory Management in the healthcare industry should first and foremost focus on patient care and satisfaction, with assurance of the availability of a large number of high-quality inventories and regularly changing the environment.

How to Categorize Logs for More Effective Monitoring

Log management is the process of collecting, storing, analyzing, and reporting on log data generated by IT systems. Logs provide a valuable record of system activities, enabling organizations to: Effective log management is essential for maintaining a healthy and efficient IT infrastructure. By leveraging log data, organizations can proactively address issues, improve performance, and enhance overall system reliability.

5 Reasons Why You Need a Cloud CMDB

There are plenty of reasons why it’s a smart move to have a cloud CMDB (Configuration Management Database). As companies embrace the cloud for its flexibility, scalability, and operational benefits, it’s no surprise that many are either purchasing cloud-based services or accelerating cloud migration strategy. According to the Cloud Computing Study 2024 by FOUNDRY, 63% of IT decision-makers report having accelerated their cloud migration over the past 12 months.

How Philips Enhances User Experience Through Automated Remediations

In an organization driven by people and patient-centricity, Philips understands that delivering the best experiences for their customers starts with providing positive experiences for their employees. When their employees are supported and engaged, they are better equipped to deliver top-quality care outcomes for their customers.

Securing Success: Cybersecurity's Role in the Age of Digital Transformation

Over the years, organizations in the United States have adopted emerging technologies in the markets in new ways. Every company today is desperately trying to implement examples of digital transformation through a digital transformation framework with new technologies in its operations to enhance business value and gain a competitive advantage.

Transforming Customer Relationships in a Changing Distribution Landscape #shorts

Transforming Customer Relationships in a Changing Distribution Landscape Evolving Interactions: Explore how the changing distribution landscape is transforming vendor-customer interactions. Strengthening Relationships: Learn why enhancing relationships with all customer interfaces is crucial for driving technology adoption and success.

Service & Security Management with Ivanti Products

Service & Security Management with Ivanti Products Join us for an insightful session that delves into the successful implementation of Ivanti products at a leading bank. This comprehensive video offers valuable insights and key takeaways for technology enthusiasts and industry professionals. Here's what you can expect: Ch Markers Ch Markers.

Application Experience - Amplifying Observability for Today's Experiential World

Nexthink’s industry-leading Experience 24 Events in Boston and London brought together over 1000 IT professionals dedicated to accelerating the value of strategic adoption of DEX. A hot topic was the growing recognition that traditional Observability solutions (APM’s and other high-cardinality technology monitoring solutions) while necessary, are insufficient to solve the full, end-to-end visibility of how employees are experiencing the totality of their web applications.

Reduce application exploitation opportunities with cloud endpoint security protection

It’s no surprise to say that today’s digital business environment is incredibly dynamic. And the proliferation of distributed devices and applications has been a key part of that. The problem this has created? An increased exploitation of endpoint applications, jeopardizing data security and disrupting operations. Yet companies have limited security resources for coping with these risks. But businesses can mitigate them by moving to the cloud.

The 10 Best CMDB Tools For 2025

It may sound obvious, but having a Configuration Management Database (CMDB) tool is essential for a growing business. Serving as the backbone of IT infrastructure, a CMDB acts as a centralized repository for tracking hardware and software assets, enabling organizations to understand dependencies and maintain seamless operations. Yet, with the market flooded with CMDB tools offering diverse capabilities, finding the right solution for your organization’s unique needs can be challenging.

Meet Zia: ServiceDesk Plus' AI-powered virtual assistant! [On-premises]

Meet Zia, our own AI-powered virtual assistant designed to improve your service desk efficiency by automating routine tasks in the on-premises version of ServiceDesk Plus. From predicting ticket categories, templates, or approval actions, to automating request closures, Zia (once trained on your past ticket data) can do it all—freeing up valuable time for you and your IT service desk team. Set up the Zia Bot to be the go-to conversational assistant for end users and customize its actions to help users create tickets, request for services, or access self-service articles, reducing the L1 footprint.

4 Takeaways from the SolarWinds State of ITSM Report

The SolarWinds State of ITSM Report has arrived. To uncover key trends, challenges, and practices in today's IT Service Management (ITSM) landscape, we’ve analyzed over 2,000 ITSM systems and more than 60,000 aggregated, anonymized data points spanning 13 months from July 1, 2023, to July 31, 2024. Here are a few things we found interesting.

CMDB vs Asset Management: The Difference Between CI's And Assets

The terminology used in the world of IT Service Management (ITSM) can be somewhat confusing. However, correctly understanding the scope and depth of each of its practices can be crucial for a company’s future. Today, we will explore one of those ongoing debates: CMDB vs. Asset Management. These two concepts have many similarities. In fact, they sometimes overlap. But they are not exactly the same thing. So, how do they differ? Primarily, in their scope.

3 Best Practices for Non-Profit Campaign Project Management

Managing campaigns in a non-profit organization is complex, especially with limited resources and high expectations for impact. Effective campaign project management ensures that each initiative not only meets its goals but also aligns with the organization's mission, budget, and timeline. With the right approach, non-profits can maximize their outreach, maintain transparency, and drive greater engagement among stakeholders and communities.

Vulnerability Response and DevSecOps with ITSM + RBVM Integration

Integrating Vulnerability Response with DevSecOps: A Comprehensive Guide! Challenges in IT and Security: Dive into the integration of vulnerability response and DevSecOps, and understand the challenges faced by IT and security teams. RBVM & ITSM Integration: Explore how Risk-Based Vulnerability Management (RBVM) and IT Service Management (ITSM) can be integrated with DevOps tools for enhanced security.

Unlocking the Evolution of Service Management: Your Ultimate ITSM eBook

In IT management, it’s not enough to just stay informed of the latest technologies. You need to truly understand the frameworks that underpin Service Management and know how to adapt them to meet the demands of a constantly changing environment. The digital world is dynamic, with new challenges and opportunities emerging every day.

How to Optimize Your Cloud Infrastructure with Real-Time Monitoring

Is your cloud infrastructure turning into a money pit? Despite the promise of scalability and cost-effectiveness, many businesses need help with efficient resource utilization, sluggish performance, and spiraling expenses in their cloud environments. Applications grinding to a halt during peak business hours or receiving a monthly bill that makes your CFO break out in a cold sweat are not situations you want to be in.

Create ServiceNow tickets from Datadog alerts

ServiceNow is a popular IT service management platform for recording, tracking, and managing a company’s enterprise-level IT processes in a single location. In addition to helping you manage your ServiceNow CMDB, Datadog also integrates with ServiceNow IT Operations Management (ITOM) and IT Service Management (ITSM), enabling you to automatically create and manage ServiceNow incidents and events from the Datadog platform.

Ivanti Announces Android 15 Readiness

At Ivanti, providing our customers with uninterrupted functionality and availability is important to us. So, we are pleased to announce that for the release of Android 15, our UEM products are ready for this update. That means our customers can enjoy a smooth transition to Google's latest Android release on Day Zero. This readiness for the new release is another example of how we continuously bring new functionalities to our products by working with customers and partners.

How to Get Visibility of Your True Attack Surface

Mastering Your Attack Surface: A Deep Dive into ESM! Understanding Your Attack Surface: Explore the concept of an attack surface, including managed, third-party, and unknown assets. Learn about the challenges customers face in complex IT environments, from rising cyber threats to compliance requirements. The Rise of ESM Tools: Discover why the use of External Security Management (ESM) tools is growing due to increased cyber attack awareness. Implementing ESM.

Building Trust for Enhanced Customer Engagement

Building Trust for Enhanced Customer Engagement The Power of Trust: Discover why building trust with partners is essential for boosting customer engagement. Centralized Renewals Management: Learn how a centralized renewals team can effectively manage renewals and create tech refresh opportunities. Engaging All Customers: Explore why vendors excel with major clients but struggle with smaller customers, and how to bridge this gap.

How to Prepare Your Data Estate for AI Success

It’s hard not to speak in cliches when we talk about artificial intelligence (AI). Today, AI seems to be all around us. And whatever its cultural impact, its rapid evolution is leading to widespread adoption across industries. Much of the discourse focuses on what machine intelligence can do to enrich our lives and businesses. But less has been said about data, and how every AI system relies on it to operate.

4 Best Practices To Impress Enterprise Customers As A Small Firm

A small business doesn't have the resources that a much larger company does. This means that they can't impress customers with the amount of money that they can splash around. Instead, a small firm has to figure out how they can put themselves ahead of the competition, and focusing on four items will help them do that.

How to Increase Customer Satisfaction for Your Small Company or Firm

When you’re running a business that depends on customers, having an excellent service or product is not enough for success. You need to do everything you can to increase customer satisfaction to the maximum level possible. Sure, huge companies can afford to invest in sprawling marketing campaigns and detailed research and development efforts to see what their customers want. But when you’re a smaller company, you need surefire options for making your consumers more satisfied.

Analytics Plus webinar: Supercharge IT operations and achieve 10x efficiency with Analytics Plus 6.0

The modern IT landscape demands deeper insights, faster responses, and intelligent automation to stay competitive. At the core of this evolution is Analytics Plus 6.0, the latest version of ManageEngine's flagship IT analytics solution. From AI-powered contextual recommendations to complex analyses powered by no-code ML, Analytics Plus 6.0 delivers groundbreaking features that automate, optimize, and supercharge your decisions and operations at every level of IT management.

Top Software Asset Management Tools in 2024

Keeping track of software licenses, usage, and compliance has become vital for businesses of all sizes. Software Asset Management (SAM) tools play a crucial role in ensuring that organizations stay on top of their software assets and avoid overspending or non-compliance penalties. As we explore the best Software Asset Management tools available in 2024, InvGate Asset Management stands out as an efficient and comprehensive solution.

Manage Software Dependencies With InvGate CMDB And Asset Management

Let’s face it: software dependencies are a reality of modern IT environments. Every application relies on other components to work seamlessly, but keeping track of these dependencies can quickly become complex. When they’re managed well, dependencies support smooth operations and keep everything running as expected. But when left unchecked? They can lead to compatibility issues, security risks, and a lot of headaches.

Deploy by Risk in 60 seconds

Ivanti's Patch Deploy by Risk feature allows IT & Security teams to tailor their patch deployment to one of three risk profiles: Routine Maintenance, Priority Updates, and Zero-Day Response. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Easily Connect Telnet and Web Apps to Warehouse Management System (WMS) with Ivanti Velocity

Industrial Internet of Things (IIoT) Solutions Deploy transformative automation by combining data from IoT devices and mobile enterprise applications. Optimize workflows and integrate your operational tech stack on top of the Ivanti Velocity platform Developers are able to easily build powerful IIoT solutions on the Velocity platform. With Ivanti Neurons for IIoT, data gathered from connected devices and Velocity apps yield critical business insights to help measure productivity, identify bottlenecks, and get your business further on the journey to operational excellence.

Eliminate infrastructure and reduce maintenance costs by moving to the cloud

Today, companies are constantly searching for ways to streamline operations and gain an edge. Many, though, are weighed down by the burdens and costs of on-premises IT infrastructure. That’s why some are considering the benefits of cloud migration. In this article, we’ll take a look at cloud migration benefits and how they help you save money, scale your business and improve your operations.

Building a Service Catalog: Best Practices for Success

We’ve talked about the importance of service catalogs — how they provide a window into the services offered by your organization, and how this is an invaluable resource that provides users with the support they need to accomplish their tasks. However, setting up a service catalog can also be overwhelming. That's why we've put together these service catalog best practices to help you.

Top System Management Software For Streamlined IT Operations

System Management software is a powerful ally for IT teams, making complex environments more manageable, more secure, and easier to monitor. With systems and devices multiplying and growing in complexity, keeping track of them can become a monumental task. That’s where System Management software steps in – bringing order to chaos and control to IT assets. In this post, we’re diving into the top 10 System Management software for 2025.

IT Cost Reduction: 15 Tips to Make a Quick Impact

Managing costs has become a top priority for businesses of all sizes. Companies are constantly searching for ways to cut unnecessary expenses while maintaining operational efficiency. An effective IT cost reduction strategy not only saves money but also paves the way for sustainable growth. Reducing IT costs can take many forms, but creating a clear strategy is the best place to start. Naturally, a key part of that strategy involves selecting software with cost-saving capabilities.

Best Android Emulators: 12 Top Picks And Features Explained

Android emulators can be lifesavers when it comes to running mobile applications on desktops. With the best Android emulator, you get to dive into Android apps without ever touching a phone! If you're a developer testing apps or just someone curious about the Android ecosystem, emulators bring a whole Android environment to your fingertips. This guide dives into everything about Android emulators, from the best choices to how to pick one for your specific needs.