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The latest News and Information on IT Service Management, Service Desk and related technologies.

Android Device Management: How to Manage Android Devices

Phones and tablets are a big part of our everyday functions. So, it’s no surprise businesses have incorporated them to carry out their tasks. In the realm of IT Asset Management (ITAM), Android Device Management emerges to make sure these types of assets are correctly managed and protected across businesses. This includes different activities that go from enforcing security policies to deploying applications and ensuring data protection.

October is Cyber Security Awareness Month Ep. 18 | Security Insights Podcast

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

Navigating the Changing Landscape: Insights into Asset Management in 2023

Welcome to our insightful video exploring the ever-changing landscape of asset management in 2023. As the finance world evolves, asset managers face new challenges, including inflation, market volatility, and changing investor preferences. In this video, we delve into the key factors influencing the industry and how asset managers can adapt to stay competitive. We discuss the importance of innovation, differentiation, and relationship-building in a client-centric approach.

What is a Fixed Assets Management System?

A Fixed Assets Management System is a comprehensive software solution or framework designed to assist businesses in effectively tracking, managing, and optimizing their fixed assets. Fixed assets are long-term resources that a company owns and uses to support its operations or generate income. These assets typically have a significant value and are expected to provide long-term benefits to the organization.

Latest Collective IQ Release brings Alma Analysis

Almaden Inc’s flagship product, Collective IQ® for Digital Experience Management, recently underwent a transformative update. Providing extensive data collection and analysis, aided by the incorporation of generative AI, Collective IQ® introduces a new level of simplicity to the task of ensuring company employee productivity and job satisfaction. Greatly enhanced detailed data drill-downs take the guesswork out of decision-making and speed troubleshooting.

Micro-Outages Uncovered: Exploring the Real Cost of Downtime for Your Business

Unplanned downtime is an eventuality every business tries to avoid but will face. In today’s digitally interconnected world, outages can be particularly damaging, especially if the business is unprepared. Not only can outages cause employee frustration and anger customers, leading to numerous intangible costs like lower satisfaction hurting a company’s reputation, but the loss of employee productivity caused by unplanned downtime can significantly affect the bottom line.

InvGate Enters a New Era: Our First Institutional Funding Round

Fourteen years after it all started – and with several previous phases or "eras" on our backs – we're entering what is probably (up to now, at least) the most promising stage of InvGate. After much thought and deliberation, I'm proud to announce that we have found the right partner to help us take InvGate to the next level.

ServiceNow is a Visionary in the Gartner Magic Quadrant for Application Performance Monitoring and Observability

I’m thrilled to announce that ServiceNow has been recognized as a Visionary in the 2023 Gartner® Magic Quadrant™ for Application Performance Monitoring (APM) and Observability. We believe this validates our strong vision and unique ability to help customers bring unified telemetry into their existing ServiceNow® Event Management and Service Operations solutions, reduce mean time to resolution (MTTR), and accelerate innovation.

Datadog Service Catalog Demo

See what it’s like to have a central hub for all service knowledge alongside real-time observability data, including ownership, reliability, performance, and security, all in one place. With Service Catalog, you can not only better evaluate your system’s production readiness and adherence to industry best practices at scale with Scorecards, but also better understand the interrelationships between different microservices, or capture the cascading dependencies, between services and teams.

Unleashing the Potential of Asset Tracking Software in 2023 - Infraon

Welcome to our captivating video where we unravel the immense power of asset tracking software and how it can revolutionize the way your organization manages its valuable assets. From physical equipment to IT assets and inventory, this software provides a centralized system that brings efficiency, precision, and control to your asset management practices.