Operations | Monitoring | ITSM | DevOps | Cloud

Istio is a service mesh that enables teams to manage traffic in distributed workloads without modifying the workloads themselves, making it easier to implement load balancing, canarying, circuit breakers, and other design choices. Versions of Istio prior to 1.5 adopted a microservices architecture and deployed each Istio component as an independently scalable Kubernetes pod. Version 1.5 signalled a change in course, moving all of its components into a single binary, istiod.

Secure Socket Layer (SSL) and its successor, Transport Layer Security (TLS) are protocols designed to safeguard traffic over the internet. SSL certificates allow websites to move from HTTP to HTTPS, a more secure communication channel on a network. Starting this September, the lifespan of an SSL/TLS certificate will be limited to 398 days, a reduction from the previous maximum certificate lifetime of 825 days.

A broken or poor performing XHR can significantly impact a user’s experience with a page by slowing down the load time or causing it to break entirely. Many of our customers monitoring web applications agree that monitoring and optimizing XHR calls is the biggest lever they have to improve application performance. In April of this year, we announced that Raygun Real User Monitoring can now surface analytics into the response codes from XHR calls.

Earlier this year, we shared the certified Ansible Collection for Sensu Go, which makes it easy to automate your monitoring and achieve real-time visibility into auto-scaling infrastructure. Now that Sensu Go 6 has been released, we’ll share the latest updates on the Collection, including the management aspects of Sensu Go 6, with a focus on the structure of Ansible playbooks in the Sensu Go 6 world.

Like many in IT, I am a big fan of Microsoft System Center Configuration Manager (SCCM). It’s one of those tools that you can’t really go without: it can help locate your company’s servers, desktops and mobile devices; it helps install client software, patch updates (see Microsoft Patch Tuesday); and it protects your endpoints and access control tools. All good things, but… Sometimes our beloved SCCM needs a little backup—like Robin to Batman.

Intelligent Medical Objects (IMO) and its clinical interface terminology form the foundation healthcare enterprises need, including effective management of Electronic Health Record (EMR) problem lists and accurate documentation. Over 4,500 hospitals and 500,000 physicians use IMO products on a daily basis. With Honeycomb, the engineering team at IMO was able to find hidden architectural issues that were previously obscured in their logs.

The whole internet spins across different domains but when we talk about the backbone suite of every organization, MS Office 365, is for sure, one of the biggest contenders. Just like the recent Century Link/Lumen outage, we witnessed another major outage, this time Microsoft O365. This month might as well be considered a bad month for the internet, as we have seen a lot of daily used consumer services getting impacted like Reddit, Pinterest, Google Services, etc.

For today’s tech tip, we’re going to focus on our Endpoint Monitoring Client and two specific use cases: Wi-Fi and application health. With so much of the workforce working remotely, Endpoint Monitoring is an essential tool to help smooth the transition. According to recent research from Gartner, nearly half of US employees will continue to work remotely for at least some of the time post-pandemic.

According to a report by Google, mobile users abandon webpages if the load time is more than three seconds. In other words, even a fractionally slower website will lead to a bad user experience and increased bounce rates. Today’s users are more demanding and expect near-instantaneous load times and seamless experiences. If you can’t meet their expectations, they’ll find other websites or applications capable of providing a better experience.

On Monday September 28 a multi-hour global Microsoft 365 outage brought down Teams, Office 365 and Outlook leaving many people disconnected. While Microsoft outages are rare, there are a range of possible issues on your network and in your user’s environment that can cause service issues at any time. Knowing quickly when these are happening, and what’s causing them is key to keeping users productive on Microsoft 365.