Operations | Monitoring | ITSM | DevOps | Cloud

Microsoft Teams Down, July 20th, 2022

Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.

U.S. Enterprises Committing to IoT With Long-Term Plans

U.S. enterprises investing in the Internet of Things (IoT) increasingly are starting out with long-term strategies instead of just discrete proofs of concept, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2022 ISG Provider Lens™ Internet of Things — Services and Solutions report for the U.S. finds a growing number of U.S.

Tracing vs. Logging: What You Need To Know

Log tracking, trace log, or logging traces… Although these three terms are easy to interchange (the wordplay certainly doesn’t help!), compare tracing vs. logging, and you’ll find they are quite distinct. Logs, traces, and metrics are the three pillars of observability, and they all work together to measure application performance effectively. Let’s first understand what logging is.

Agent vs Agentless Monitoring: Which is Best?

Agent-based and agentless monitoring are the two main approaches network monitoring tools use to capture and report data from network devices. As the names suggest, the difference between the two is pretty simple: someone has to install extra software(the agent) for agent-based monitoring to work. But, that doesn’t explain why an IT team or an MSP would choose agent-based or agentless monitoring.

Azure Virtual Desktops: Questions & Answers

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions.

The Next Frontier for Observability: Data Ownership with OpenTelemetry

Observability is a mindset that lets you use data to answer questions about business processes. In short, collecting as much data as possible from the components of your business — including applications and key business metrics — then using an AI-powered tool to help consolidate and make sense of this huge volume of data gives you observability into your business. Having observability for your business and applications lets you make smarter decisions, faster.

Status Pages: The Ultimate Guide

Status pages have become the end-users window into your team’s operations. Companies with status pages are doing the right thing for their users — building in some transparency while mitigating frustration and support contact. For the benefits of status pages to pay off, organizations need to treat them as something more than active wiki-pages run by support.

Automate Your Boring Tasks with Ruby

If you aren’t already fed up with doing the same boring stuff over and over again, you will In the long run. Tasks which are repeated again and again in the same manner, such as System administration tasks, such as uploading your codebase, adjusting settings, repeatedly running commands, etc. tend to sap the enthusiasm you experience when working on your project.

How to improve uptime with real-time monitoring, Grafana dashboards, and Grafana Loki: Inside Dish Network's observability stack

Dish Network is on a mission to connect people and things by changing the way the world communicates. With products ranging from Dish and Sling TV to retail wireless services and 5G networks, monitoring their satellite communications equipment is mission critical to maintaining extreme uptime for Dish’s 20 million customers across the United States.