For Managed Service Providers (MSPs) in the EU, who serve financial organizations, DORA regulatory compliance is a hot topic. The DORA (Digital Operational Resilience Act) is a new regulation that came into force on Jan 17th, 2025, aimed at ensuring the operational resilience of financial entities in the EU, focusing on technology risk management and minimizing disruptions in critical services.

I recently wrote about how eG Innovations AIOps-powered monitoring benefits those working with Digital Workspaces – today I’ll cover how those same AIOps (Artificial Intelligence for IT Operations) capabilities also make the eG Enterprise platform a leader in the APM (Application Performance Monitoring) space. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

Without the right frameworks in place, software development often feels like managing a project with too many moving parts and no cohesive plan. A good solution to this problem would be having a unified platform that streamlines processes, integrates tools, and provides consistency across the development lifecycle. That’s what platform engineering offers—it simplifies the complexities of software development by making it easier to build, deploy, and maintain digital infrastructure.

If you are considering or planning a migration to Amazon Workspaces or AppStream 2.0, you’ll also want to consider how you integrate effective monitoring into your planning and execution – this will not only save you time and money long term but will also help you measure and achieve success.

Google Cloud Platform (GCP) is a suite of cloud computing services that runs on the same infrastructure Google uses internally for its products, such as Google Search and YouTube. With a global network of data centers, GCP offers over 200 fully managed services spanning compute, storage, databases, AI/ML, analytics, networking, and more, enabling businesses to innovate and scale without heavy upfront infrastructure costs.

Customers evaluate a modern observability and monitoring solution by the ROI they get, self-monitoring capabilities ultimately improve scalability and quality. The value of any observability solution lies in its ability to proactively detect and alert customers to issues before they cause a business-impacting outage. IT infrastructures and applications can fail in many different ways.

eG Innovations brings a unique AIOps-powered approach to IT Service Management (ITSM) and IT Operations Management (ITOM) cycles for managing digital workspaces. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.

The Digital Operational Resilience Act (DORA) is a European Union legislation designed to enhance the digital operational resilience of financial institutions and their critical third-party ICT (Information and Communication Technology) service providers. DORA has two primary objectives.

With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.

Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.