As a principal engineer on the Splunk Real User Monitoring (RUM) team who is responsible for measuring and monitoring our service-level agreements (SLAs) and service-level objectives (SLOs), I depend on observability to measure, visualize and troubleshoot our services. Our key SLA is to guarantee that our services are available and accessible 99.9% of the time.
The modern standards of the web demand that user-facing applications be highly usable and satisfying. When deploying frontends, it’s important to implement a comprehensive testing strategy to ensure your customers are getting the best possible user experience. It can be difficult, however, to gauge the effectiveness of your test suite. For instance, all of your tests may be passing, but they might not cover a specific UI element that is crucial to a critical workflow.
Organizations across a wide range of industries share a common goal: deploy stable applications that support their customers’ needs. Many of these organizations rely on the Datadog platform to get complete visibility into the health and performance of their applications, and we understand how important it is that our services are reliable. That’s why we leverage our own products to ensure that the platform works as expected.
Near-instantaneous performance. Silky smooth user experience. This is what your digital users are expecting from your web application. If they perceive slowness or encounter failures in their user experience, they will readily switch to a competitor. Failures are a fact of life. The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures.
As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business, IT must help increase employee productivity and drive business growth rather than just solve problems at the support desk. Many companies have not yet fully implemented their digital experience strategy. As a result, many problems related to different devices, network conditions, and service providers are still plaguing the industry and ruining the employee experience.
Want to improve your outlook with a splash of RUM? In our pursuit of connecting users to the right data at the right time, we’ve come to see Real User Monitoring as an invaluable tool for understanding the total picture when it comes to your web properties, apps, and cloud footprint. Do you find yourself asking any of these questions?
What is Real User Monitoring (RUM), and how does it help developers improve their applications? Real User Monitoring is a technology that analyzes the user experience on your web apps. Tracking how visitors interact with your pages, RUM tools capture how fast your pages load, your app’s responsiveness and its functionality. Compiled statistics help you gauge your users’ level of satisfaction with your web app.
It’s important for both technical and business teams to understand the different web performance monitoring options that are available as well as their various use cases and the benefits of each. In this article, we’ll compare synthetic monitoring and real user monitoring (RUM).
