Operations | Monitoring | ITSM | DevOps | Cloud

Generate RUM-based metrics to track historical trends in customer experience

Datadog Real User Monitoring (RUM) provides end-to-end visibility into the user experience and performance of your browser and mobile applications. RUM allows you to capture and retain complete user sessions for 30 days. This means you can pinpoint bugs, prioritize issues, and determine fixes with data collected across an entire quarter.

Diagnose Any Microsoft Teams Problem in 3 Clicks or Less!

In this video, we demonstrate how to diagnose Microsoft Teams problems with hop-by-hop analysis and insights in real time - All in three clicks or less. Whether your users work from home, the office, or anywhere in between, a superb call-quality experience is a must. How can IT operations staff ensure that? Using a combination of synthetics and real user monitoring (RUM), support teams can now get comprehensive visibility into Teams performance and use those insights for optimization.

Introduction to continuous profiling

In this video, we will review the advantages of continuous profiling, the difference between continuous profiling vs. traditional profiling, and how continuous profiling can fit into your overall observability strategy. You’ll also learn more about Grafana Phlare, the new open source continuous profiling database, and get a look at the latest flame graph visualization in Grafana.

Easy JavaScript error investigation with source maps

Hopefully by now you’re taken your first sip of Elastic RUM, or real user monitoring, and see the power of searching through traces and the User Experience metrics to gain insights into how users actually use and experience your application. One issue you may have experienced is the challenge of finding the source of errors for minified JavaScript files.

8 Best Real User Monitoring Tools and How to Choose One [2022 Review]

Staying in control of your users’ digital experience and their level of satisfaction is the most important thing you can do as a software-based business. Yet, that’s impossible to do without a monitoring strategy and tools that enable you to visualize how customers interact with your app or website from their perspective.

New capabilities: Sumo Logic expands Real User Monitoring (RUM)

Monitoring the digital experience of users is a must-have these days. Ensuring the end clients are satisfied is difficult though. People are not keen to provide feedback; they just change the vendor without explanation. It is, therefore, crucial to build enough observability into a front-end application (a web page or a mobile UI) so it can tell the story of how well the user perceived the interaction within the application.

Catchpoint's New Node to Node Feature Removes Corporate Blind Spots

At Catchpoint, we release new features approximately seven times annually. Catchpoint’s previous release, Andante, includes a variety of updates and new features, including a powerful new smartboard redesigned to be more intuitive and help our users find solutions faster, additional metrics to strengthen our unique RUM solution, and the ability to generate alerts for workforce experience based on issues your Digital Experience Score identifies.