What if I told you one of the most common mistakes businesses make is reporting on website performance without understanding user experience? What if I said there was much more to website performance monitoring than simply alerting you when your site is experiencing a downtime outage? No two websites – or baselines – are exactly the same.

One of the most challenging and rewarding things I do as a Principal Software Engineer in our Splunk Mobile division is ensuring our customers’ experience meets the quality and standards we promise to keep. My team and I are part of an on-call rotation that is committed to measuring and optimizing key Service Level Indicators (SLIs) using Splunk Real User Monitoring (RUM) and Splunk On-Call (iOS & Android) mobile apps.

Performance monitoring is critical for a healthy software application. If you don’t have synthetic testing or real user monitoring in place, opportunities for performance optimizations are slipping through the cracks. With the guidance of a monitoring tool, on the other hand, you could be fixing problems such as slow-loading pages within the hour. The two main types of application monitoring are Real User Monitoring (RUM) and synthetic testing (or synthetic monitoring).

After the global pandemic and lockdowns, most businesses look onward to online solutions for their applications. They want to take their business online by creating mobile or web applications. Companies are looking to monitor every aspect of the application, including deployment, bugs, API failures, etc. But the most important thing is how the application behaves when it goes into the hands of the end-users.

Happy New Year 2022! In 2021, Exoprise’s critical focus was on improving its product for monitoring digital experiences and mobilizing internal teams to improve customer adoption and SaaS/network experiences everywhere. As Covid continues to dominate the world, IT and business teams are increasingly looking for solutions like Exoprise Digital Experience Monitoring (DEM) to ensure end-users are productive with a seamless work-from-home experience.

Debugging errors is an essential component to SRE and developer workflows. “How do we prioritize and isolate JavaScript errors more effectively?” is a top challenge we hear from engineering teams looking to improve end-user experience. Therefore, we are excited to announce the general availability of Splunk RUM frontend error monitoring.