Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

When AWS us-east-1 Fails, Much of the Internet Fails With It

There are cloud outages, and then there are us-east-1 outages. That distinction matters because failures in AWS’s Northern Virginia region rarely feel like ordinary regional incidents. They tend instead to expose something larger and more uncomfortable: too much of the modern internet still behaves as though one place is an acceptable concentration point for infrastructure, control, recovery, and communication. When us-east-1 goes wrong, the problem is not only that workloads fail.

What's New in WhatsUp Gold 2026.0

Watch this video to learn about the features included in version 2026.0 of WhatsUp Gold. Find more information in the 2026.0 Release notes: For all your Community news, technical content, and access to all things WhatsUp Gold check out our Community Hub. You'll also find our Forum for questions about our platform and sharing with other Community users.

Storytelling as Strategy: DEX Strategy 1:1 with Laura Reeves

In today's episode, Tom is joined by Senior Client Director Laura Reeves for a wide-ranging conversation on storytelling as the defining skill in digital employee experience. From her “squiggly line” career journey across marketing and client leadership to the evolution of DEX itself, Laura explores how the role of IT has shifted from fixing issues to shaping strategic narratives. They discuss the impact of the pandemic, the rise of experience-led organisations, and why the most successful professionals are those who can connect data to meaning.

Building Agent-Friendly CLIs - What we learned at Checkly

Building Agent-Friendly CLIs: Why Your AI Agent Already Loves the Checkly CLI Stefan explains why products, docs, and CLIs must be AI-ready as coding agents rapidly become primary users of the Checkly CLI. He outlines key CLI features for agent workflows: Stefan demos how an agent initializes project-tailored Checkly setup from scratch without any human intervention and also shows how agents can entirely automate the incident life cylce from resolution to status page communication.

The Shift Toward Autonomous Enterprises

In our previous post, Navigating the Complexities of Scaling AI in Enterprise Operations, we explored the “cost–human conundrum”, balancing the promise of automation and the realities of economics, skills, and governance. That discussion highlighted a critical inflection point: scaling AI is not just a technical challenge, but an organizational one.