Jul 1, 2020 | By Motadata
July 1, 2020 With pandemic’s sudden hitting, most offices and companies had to quickly move their operations and have an apt Work-from-Home policy defined, the technology gap in both the front end and the companies’ back-end operations came in scathing review , While BFSI institutions also had a WFH policy, there services were deemed to be necessary.
Jun 30, 2020 | By Motadata
Our client is one of the biggest oil and gas conglomerates in India, contributing to around 75% of Indian domestic production. They have been in business for over 60 years, currently employing around 30,000 people. With decades of growth, they have entered into different ancillary companies and expanded globally. The expansion has led to several offices, branches, desks, and teams spread across geographies.
Jun 25, 2020 | By Motadata
Traditionally, IT service management was limited to legacy platforms and infrastructure. Due to a lack of process, interacting with IT teams was frustrating and difficult, resulting in the workforce becoming less engaged, and the gap between the IT team and business growing even further. Since IT service management was already a complicated task for most IT teams, COVID-19 only exacerbated the repercussions.
Jun 19, 2020 | By Motadata
As an IT manager you would have often heard from your line manager or user ask “Let’s drill down to find the root cause.”? As dreaded a question as it may seem, it is really the most important answer to understand IT outages. IT infrastructure availability is highly dependent on isolating problems, so the deciding variable in a problem can be fixed without putting the entire system at a halt. This is where RCA can be of tremendous help.
Jun 14, 2020 | By Motadata
It is general knowledge that most businesses are used to managing their IT assets through only a spreadsheet and a list of invoices. The critical problem with this system is that it is far too simple a mechanism to be able to maintain the asset inventory for hundreds or thousands of hardware devices and software licenses, let alone handle the different aspects of the IT asset life cycle like.
Apr 7, 2020 | By Motadata
Introducing Motadata ServiceOps! An ITIL compliant IT Service Management platform which offers a single point solution that is simplified, easy-to-use and deploy, meeting the IT operation management and automation requirements. It eliminates manual complexities, encourages self-service, offers a modern interface to improve user experience, and provides meaningful insights that improve the overall quality of IT services.
Dec 19, 2019 | By Motadata
Mr. Alex Mijares - Information Technology Officer from Bases Conversion and Development Authority (BCDA) shares his experience of Motadata Network Monitoring Product Suite. Comprehensive Reporting, Customization flexibility and User-friendly GUI are few of the features which are Alex's personal favorite.
Dec 4, 2019 | By Motadata
Motadata collects, indexes, monitors and analyses any kind of log data. The log data contains a categorical record of all activity and behavior that affects your company and keeps a real-time check on ongoing activities across your IT infrastructure. In case anomaly is detected, one can gather relevant log data quickly in case of a security breach.
Nov 19, 2019 | By Motadata
A quick overview of our ITIL compliant incident management module that helps you to respond, report, investigate & prevent an incident/request impact. It offers a robust life-cycle that securely consolidates and relates incident data with other ITIL processes for analysis all powered by useful automation.
Nov 6, 2019 | By Motadata
Motadata's Network Configuration Management helps users deploy policy compliant configurations, alerts them on out of process changes, monitors devices for configuration changes, backup and restore device configurations, manage configuration changes. It works in a multi-vendor environment and it can work with almost all the devices on your network.