Operations | Monitoring | ITSM | DevOps | Cloud

Through the crisis: Nexthink customer stories (AXA IM)

For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could, working closely to leverage their existing investment, as well as developing and distributing tailored services for those that needed them.

Ten Reasons Why MSPs Choose OpsRamp for Hybrid IT Operations Management

OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).

Citrix Admins can now track Citrix Connection Quality without Needing any Client Software

Citrix technologies are often used by remote employees or collaborators to access corporate applications and desktops. Citrix access is session oriented – a session is established at logon time and a connection between the client and the server/desktop being accessed is maintained for the duration of the session. User access to Citrix apps and desktops is highly interactive – mouse clicks, keystrokes, etc. all have to go from the client to the server/desktop to be processed.

PHP Memory Leaks, How to Find and Fix Them

Memory leaks can happen in any language, including PHP. These memory leaks may happen in small increments that take time to accumulate, or in larger jumps that manifest quickly. Either way, if your app has a memory leak, sooner or later it will cause problems. The source of and solution to PHP memory leaks aren’t always obvious, so you may need to try a few strategies before you eliminate the problem.

How a Telecom Software Company Ensured Service Uptime with Network Monitoring

When you have millions of customers dependent on your connectivity & communication services performing with best possible efficiency, having network downtime because of any device failure is totally unacceptable. One of our customers is a proprietary global telecommunications vendor which designs, builds as well as manages data networks for telecoms all around the world.

Cloud Infrastructure Means Shifted Responsibilities

The shift to cloud infrastructure does not remove the need for infrastructure management and administrators but rather necessitates a shift in their responsibilities. Cloud infrastructure has grown to be a ubiquitous part of the modern software industry. This is an amazing growth when you realize that Amazon did not announce Amazon Web Services, starting with Elastic Cloud Computing (EC2), until 2006.

GrafanaCONline Day 10 recap: what's new in Grafana Cloud Graphite and Metrictank

Welcome to the third and final week of GrafanaCONline! We hope you’re able to check out our last day of online sessions today. If you didn’t get a chance to watch yesterday’s sessions (or want to watch them again), here’s what you missed on day 10 of the conference.

Tracking COVID-19 Data in South America Using Telegraf and InfluxDB

I wanted to better understand how COVID-19 has been developing in South America. As I’ve recently started playing with InfluxDB, the open source time series database, I created a dashboard of cases and deaths using InfluxData’s platform. I usually use InfluxDB, Chronograf, Grafana, Zabbix and other similar solutions to monitor services and systems. However, until this point, I hadn’t used them to process and visualize other kinds of data.

Hardening Your Windows Server in 2020

Security is vital for protecting company assets and data subjects. Evolving data protection regulations, like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), have thrown light on security breaches and the security architecture of those compromised. In 2019, the global average cost for a data breach was $3.9 million, not including reputational damage and hidden costs.

Why Stack Trace APM Isn't Enough for Complete Web Application Monitoring

It’s probably true to say that if you asked an average user what makes a great web application, they’d probably say “speed.” But speed is the probably the least important aspect of an extensive rundown of elements. Factors like application development and rendering in the program are probably higher on that list. And what makes up a great performing application? And when something goes wrong, how do you know?