Operations | Monitoring | ITSM | DevOps | Cloud

Customer Story: How Arup solved their IT infrastructure challenges with our ServiceNow Monitoring MP

Arup are a global architectural engineering company, behind ground-breaking structures such as: Sydney Opera House, Changi Airport Singapore, Hong Kong Zhuhai-Macau Bridge, and many more. Behind these amazing projects sits a large IT infrastructure, spanning 44 countries, across 3 key regions Americas, UKIMEA & APAC.

Exclaimer: Shortening the lengths of incidents with Datadog

Hear how Matt Hodge from Exclaimer leverages Datadog Log Management to migrate away from a homegrown solution and find one platform to manage dev and ops logs. Through deep integrations with Microsoft Azure, Exclaimer is able to gain rapid visibility into their entire Azure-based infrastructure as well.

Slater & Gordon Lawyers on Nexthink Experience

The legal sector is an industry ripe for technological disruption—and so perhaps the perfect place for a visionary CIO such as Slater & Gordon’s Jon Grainger. In advance of the upcoming British Legal Technology Awards, Nexthink caught up with Grainger to hear about how Nexthink Experience (the cloud-native platform for managing Digital Employee Experience) is helping his IT team deliver value and innovation at this “technology-driven” legal firm.

ServiceNow Monitoring in practice with SCOM: Case Study with Arup

Learn how Arup, the structural engineering company behind the Sydney Opera House, Changi Airport in Singapore, Hong Kong-Zhuhai-Macau Bridge in Greater China and more use SCOM to monitor their cloud-hosted ServiceNow instance with the Cookdown ServiceNow Monitoring Management Pack.

Takehan Technologies - Expanding Business in Asia Pacific with Catchpoint

Takehan Technologies builds, operates, and innovates software for a variety of European and North American businesses – such as those in online gaming and fintech. The Singapore-based software consultancy has decades of experience in the Asia Pacific region. The digital landscape of the region has more or less been challenged by the policies and unique web ecosystem built and supported by China.

Hybrid Visibility, Automation Accelerate Digital Transformation at Epsilon

Epsilon, an OpsRamp customer and leader in outcome-based marketing, delivers marketing technology, solutions and services to name-brand clients such as Coach, Walgreens, Dunkin’ Donuts, and Dell/EMC. Acquired in 2019 by Publicis Groupe, Epsilon was recently ranked as a leader in its sector by Forrester. Success though, is a game with no end, and the company has been modernizing its legacy IT infrastructure in the last several years to remain competitive.

Web Performance Profiling: Nike.com

Google has long used website performance as a ranking criteria for search results. Despite the importance of page experience for SEO, many sites still suffer unacceptable load times. Poor performance is often a confluence of factors: slow time to first byte, hundreds of resource requests, and way too much JavaScript.

Marathon Oil Boosts Its ITSM and Asset Management Capabilities Significantly with Help from Ivanti and Partner NCSI

Since 1887, Marathon Oil Corporation has been a part of providing energy all over America. The company is a public petroleum and natural gas exploration and production enterprise headquartered in Houston, Texas. Pat Nichols, Senior IT Systems Analyst, has been along for the ride for more than 40 of Marathon Oil’s 133 years of operation. She has witnessed many of the ebbs and flows the company has gone through and led teams through them all.

Customer Chat: LifeSouth's Covid-19 Pivot

OpsRamp customer LifeSouth is a non-profit community blood bank based in Gainesville, Florida, and serving more than 100 hospitals in Alabama, Florida and Georgia. With 925 employees, LifeSouth has more than 30 donor centers, 55 blood mobiles and nearly 1,000 blood drives a month. Daniel Kerr, Configuration Management Engineer with LifeSouth Community Blood Centers, shared the current IT challenges and projects at his organization.