Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

PagerDuty Paying Dividends for Form3's Digital Payment Platform

Your payment systems have slowed to a crawl, customers are getting impatient and abandoning their shopping carts both online and in stores, and you’re losing money every minute this problem goes on. Behind the scenes, technical responders are scrambling to resolve the issue before it impacts more customers—and before even more money is lost.

Serverless Case Study - Coca-Cola

A while back I talked about how big companies have started using serverless in production and how this is a clear sign that we will see more implementation of the serverless infrastructure in the near future. I’d like to take some time today and talk about one of the companies that are using serverless in production: Coca-cola.

Gardener, SAP's Kubernetes-as-a-service open source project, is moving its logging stack to Loki

Kristian Zhelyazkov is a developer at SAP working on Gardener, the SAP-driven Kubernetes-as-a-service open source project. In this guest blog post, he explains why the project is moving its logging stack to Loki.

Why Netdata picked VerneMQ

In 2019, the Netdata team already knew that a Netdata Cloud solution in the form of an online platform would greatly complement Netdata’s distributed monitoring by making it much easier to organize large infrastructures and by enabling new ways for teams to collaborate. The old node registry available at the time wasn’t enough for Netdata’s users. Building an online platform, even one that does not directly process users’ metrics, is challenging.

Mattermost's QA journey with Rainforest and what we've learned so far

Here at Mattermost, our team of developers and quality assurance analysts are proud of what we build and work hard to ship a quality product on the 16th of each month. However, maintaining our high bar for quality month over month isn’t without its challenges!

Lessons from the city of Copenhagen

Implementing change in large organizations is always a challenge, and the City of Copenhagen, with its 45,000 employees, is no exception. Three years ago, we embarked on a journey to implement a central enterprise service management portal using ServiceNow HR Service Delivery. Our objective was to improve the employee experience.