Operations | Monitoring | ITSM | DevOps | Cloud


How to secure mission-critical work

The average data breach already costs organizations $4.45 million, and it appears that damages will only become more expensive as time goes on. In fact, one report found that cybercrime will cost the world $10.5 trillion by 2025. While organizations can’t necessarily prevent hackers from targeting their systems, they can take proactive steps to strengthen cybersecurity and develop incident response plans that enable them to keep bad actors at bay and swiftly address incidents whenever they occur.

E2E Testing on Github Actions: A walkthrough of our CI workflows | 2024 Guide

In this walkthrough, we take a detailed look at how automated E2E Testing is performed in Mattermost, using Cypress and Github Actions. Learn more about our approach to organizing and running the test cases, and our solutions to the challenges around their automation. Ready to streamline your testing process? Join us in mastering automated E2E Testing with Cypress and Github Actions.

Mattermost AI Copilot: Accelerating the conversation with LLMs

Hello, Mattermost community! We’re thrilled to announce the release of the Mattermost AI Copilot beta, a groundbreaking addition to the Mattermost platform. This plugin is not just a tool. It’s a way for organizations to deploy artificial intelligence in mission-critical environments — a true game-changer. With that in mind, let’s explore how this plugin will establish new standards in workplace collaboration for Mattermost Enterprise customers.

Patching Go's leaky HTTP clients

In November 2023 we discovered an issue in the Go standard library’s net/http.Client that allowed an attacker who controls redirect targets on a server to exfiltrate authentication secrets. Soon after, we discovered a similar issue in net/http/cookiejar.Jar. The issues, collectively designated CVE-2023-45289, have now been fixed in Go 1.22.1 and Go 1.21.8, released on March 5, 2024. This blog post dives into the technical details behind those two bugs and the patch that addresses them.

When should you use out-of-band communications?

How would your team stay connected if your primary communication network failed? To keep lines of communication open during emergencies, today’s leading organizations deploy out-of-band communication solutions alongside their main channels. An out-of-band (OOB) communication system exists outside an organization’s primary network. As a result, it enables team members to stay connected when main lines are compromised, corrupted, or otherwise unavailable.

How to train your team to use out-of-band communication systems

Out-of-band communication systems are critical to keeping IT, operations, and security teams securely connected during emergencies and mission-critical scenarios. By equipping team members with a communication channel that exists outside the organization’s primary network, decision-makers and leaders can rest assured that their teams can collaborate effectively when main communication channels are inaccessible or have been infiltrated.

Mattermost wins 2024 DEVIES Award for Best Innovation in ITOps

We’re thrilled to announce that Mattermost has earned the 12th annual DEVIES Award for Best Innovation in ITOps! The award — given to a platform “responsible for acquiring, designing, deploying, configuring, and maintaining the physical and virtual components that comprise IT infrastructure” — was presented on Feb. 21 during DeveloperWeek 2024 to our very own Director of Product Marketing Amanda Cheong and Developer Advocate Andrew Zigler at the Oakland Marriott City Center.