Regardless of the strength of your product, and the quality of your code, if the end result isn’t happy customers… What’s the point? For Tackle, a software company dedicated to helping ISVs turn the Cloud Marketplaces into repeatable, sustainable, and significant sources of revenue, customer experience is everything. As a software company serving other software companies, Tackle knows exactly what matters most to its customers, which is why they use Sentry.

As the team responsible for building dormakaba’s first cloud-access control solution, Exivo, the Cloud Development team at dormakaba AS EMEA needed a logging solution that with scalable logging throughout their global environment, handle a huge amount of throughput, be piped through an API, and remain highly secure so it could be implemented on the doors and entry systems the company produces. Logz.io was the perfect fit for these requirements.

Customer support teams are a crucial part of any enterprise service, and in the world of Governance, Risk, and Compliance (GRC) Software, these teams need to be focused on supporting critical customer needs, not troubleshooting application errors that have reached the customer. Sentry has proved to be a pivotal part of the toolset for industry-leading GRC software company Reciprocity.

84.51°, the data analytics and marketing company owned by The Kroger Company, found out it needed centralized metrics the hard way. When Erin O’Brien was brought into the company in the spring of 2019 as a Lead Service Manager, she was tasked with evaluating and seeking ways to continuously improve how the Technology and Product teams worked together.

KeyBank is one of the largest banks in the United States. And as the bank has grown, so has their end-to-end monitoring system. With more than 1,100 branches and 1,400 ATMs stretching across 15 states, KeyBank’s infrastructure had evolved into a “Noah’s Ark of design,” says Mick Miller, Senior Product Manager, Cloud Native at KeyBank. In other words, they had two of everything, resulting in 21 different data islands.

How do you match health care practitioners to the right job? When The Postgraduate Medical Council of Victoria (PMCV) had to recruit doctors and nurses for the healthcare match system it administers, they needed an efficient solution that would take into account a high number of complex variables while remaining agile and, most importantly, accurate. At UserCentric, we devised a solution that gives PMCV administrators control over the entire recruiting experience.