Operations | Monitoring | ITSM | DevOps | Cloud

Webinar Highlights: How Texas Instruments Uses InfluxDB

It’s back to school season, and oftentimes, that means people are purchasing TI-84 calculators for their kids. But did you know that Texas Instruments makes so much more than calculators? 😁 Michael Hinkle, a Probe Engineering and Manufacturing Supervisor at Texas Instruments, recently presented on “How Texas Instruments Uses InfluxDB to Upload Product Standards and to Improve Efficiencies”.

Markley Group Gains Better Visibility, Automation with OpsRamp

Markley Group is a Boston-based data center leader that provides co-location and private cloud services through a three-million square foot data center portfolio. The company was founded in 1991, when there was no such thing as the cloud. Today, many of its customers are experimenting in public cloud but often have workload requirements which are better suited or more affordable running on private infrastructure, according to Patrick Houston, Director of Engineering at Markley Group.

Thales accelerates incident resolution & decreases downtime with Exigence

Thales Cloud Protection & Licensing, part of the Thales Group, was looking to improve how it handles critical incidents. Whenever an incident hit just gathering up the incident team would be a cumbersome and time-consuming task that involved a lot of manual work . Multiple calendar invites would be sent to different people in and outside of the organization, multiple times, urging them to join calls and meetings.

High-trust collaboration: Real-world lessons from implementing Mattermost at scale

Managing the flow of information within an organization can be a daunting task even for small teams. But for large corporations, creating a communication and collaboration workflow to meet the needs of thousands of users—while meeting their standards for security and compliance—can be a huge challenge. So what does it take to maintain secure communication for tens of thousands of users?

Driving Kubernetes Adoption in Finance with Rancher

In Switzerland, Inventx is the IT partner of choice for financial and insurance service providers. Its full-stack DevOps platform, ix.AgileFactory, allows financial organizations to move to a modern, cloud-native and microservices-centric infrastructure. The platform decouples core applications from the central infrastructure, allowing organizations to better manage and innovate applications in safety.

Nailing ELK at Scale: A Real World Success Story from Holler

Ever use stickers or GIFs to make your texts, messages, or DMs more interesting? If yes, you’ve probably used Holler – a messaging tool that makes digital conversations come to life. The engineers at Holler have the daunting task of monitoring the performance and reliability of a service used by millions of people around the globe on a daily basis. Like many modern DevOps teams, they chose the ELK Stack to manage and analyze their log data. Hear from Daniel Seravalli, a Lead Engineer at Holler, on their story about grappling with the complexities of managing their ELK Stack at scale.

LogicTalks - How Harvard Gained Visibility and Operational Confidence through Monitoring

In this episode of LogicTalks, Mark Banfield, Chief Revenue Officer at LogicMonitor, is joined by Ken Perry, Product Manager and Technology Monitoring Architect at Harvard University to discuss how LogicMonitor has shifted Harvard's monitoring strategy. Ken explains how LogicMonitor has helped to break down monitoring silos between departments, solve unique challenges and use cases within such a large organization, and how LogicMonitor aided Harvard in it's transition to remote learning during the COVID pandemic all while helping to build operational confidence throughout Harvard and it's leadership.

Fiserv Eliminates Ticket Overload with AIOps

Fiserv, the Fortune 500 payments and financial technology provider, needed to streamline and automate its IT incident management process to detect and fix issues earlier and more quickly. The incident management workflow was complex, primarily because mergers and acquisitions over the years had made Fiserv’s IT environment very heterogeneous. “The challenges we were facing were enormous,” IT Director Chris Kreps says.

Partner Chat: Flycast on ESM and IT Operations Management

Bobby McCullough is a Sales Engineer with Flycast, an IT service provider specializing in service management, asset management, security and IT operations management. Flycast uses OpsRamp internally and also resells the platform to its customers. He spoke with us about trends in ESM, ITSM and IT operations.