Operations | Monitoring | ITSM | DevOps | Cloud

Case Study

How a Financial Services Leader Gained Visibility with DEM

Maintaining digital performance has always been a tough balancing act for the Financial Services industry. Every transaction must be encrypted and secured; customer data must be stored safely without the risk of a breach. Security is given the highest priority, the additional processes in the service delivery chain can tax performance. Financial service providers must go the extra mile to ensure their network is resilient with high performance, availability, reliability, and reachability.

8 Changes Drift Made to Save $2.4M in Cloud Cost

Chief Architect at Drift, Freedom Dumalo, recently spoke with the CloudZero team about how they’ve successfully cut cloud costs by $2.4M in just a few months. When the world rapidly transitioned to work from home, Drift, the conversational marketing platform known for their chatbots, saw a spike in their customer utilization. The largest usage spike were among new users experimenting with their free trial. This increase in engagement was a great sign for their business.

4 Reasons Why Carbon Black Co-Founder Ben Johnson Prioritizes Cloud Cost at His Latest Startup

After growing Carbon Black from nothing to over 800 employees, Founder and CTO Ben Johnson turned his attention to the security of SaaS applications with new startup Obsidian Security. Obsidian secures companies like Office 365, G Suite, Salesforce, Slack and Zoom. This time around, Ben is a seasoned founder and is proactively thinking about how to scale his company with healthy product margins. He uses CloudZero to monitor his AWS costs, detect anomalies, and enable his engineering team.

How Deloitte uses the Now Platform to serve clients worldwide

Deloitte had a problem to solve. It’s the world’s largest professional services company, with 300,000 employees in 150 countries and territories around the world. The firm’s leadership recognized that as demands on its workforce increased, inconsistent approaches to service management were impeding Deloitte’s ability to consolidate and scale worldwide. Deloitte addressed this and other growth issues by adopting the Now Platform as a foundation of its digital transformation.

AIOps Best Practices | First Data/Fiserv: Going Ticketless with AIOps and Moogsoft

At First Data/Fiserv, AIOps dramatically improved incident management and resolution, a transformation that allowed this financial services provider to almost go ticketless. The speakers describe the entire process, started when the CIO called for a global, next-gen monitoring platform. First Data/Fiserv soon realized that Moogsoft’s collaboration and record-keeping capabilities allowed it to slash tickets by 95%. They also describe how the system was fine-tuned to handle both regular and critical incidents transparently.

AUCloud sees 30% capacity savings and 20% performance improvement partnering with Virtana for its IT optimization strategy

San Jose, CA, August 6, 2020 – AUCloud’s IT infrastructure has seen a 30% savings in IT capacity and a 20% improvement in performance by implementing deep IT monitoring tools. The Australian Government and Critical National Industry Infrastructure-as-a-Service (IaaS) provider’s improvements in results were gained through its partnership with Virtana, a leader in enterprise hybrid cloud migration and optimization.

Elastic Training helps UK Driver and Vehicle Licensing Agency better serve motorists

The core responsibility of the UK's Driver and Vehicle Licensing Agency (DVLA) is to maintain more than 48 million driver records, more than 40 million vehicle records, and to collect approximately £6 billion ($7.75 billion) a year in Vehicle Excise Duty. The agency is at the forefront of public digital services, and has made significant progress in transforming its IT systems into new cloud-based platforms.

Through the Crisis: Nexthink Customer Stories (Bournemouth University)

Across almost all industries, IT’s focus has shifted from WFH (Work From Home) to WFA (Work From Anywhere). Some businesses and organizations might be further along in facilitating flexible work, but it seems like everybody is instinctively starting to rethink both their short and long term management strategies.

How Capgemini Solved Multi-Cloud Observability on Heroku/Salesforce

The modern enterprise has expanded its reach by using the power of cloud computing. However, with that power comes complexity in leveraging the multiple platforms needed to provide rich functionality. To achieve a seamless integration that involves multiple cloud infrastructures you need insightful and actionable data. You also need the right team to bring the clouds together in a seamless, effective, and efficient manner.