Operations | Monitoring | ITSM | DevOps | Cloud

Saving time, money, and resources while keeping your IT infrastructure better monitored than ever – that’s what one of our customers in the refinery and base oil industry did. By implementing our Monitoring as a Service, they managed to turn unstructured monitoring into high quality, consistent such. Their biggest pain point was the lack of time allocated for monitoring activities.

In today’s monitoring world most SCOM admins are pulling data from a range of tools and applications, as well as cloud platforms. It can be difficult to sift through all this data, let alone distill it down into a useful format. SCOM is a great resource for making this happen, and if it’s done well can be a superb monitoring hub for your other applications. But how do you get SCOM to consume data from other sources?

2021 was not much different from 2020 concerning the pandemic. However, it did give many the opportunity to focus on the way forward with offices around the globe opening up, at least partially. At Site24x7, we also started to focus on monitoring other IT components along with remote work infrastructure. Grab a look at our infrastructure monitoring releases if you missed our announcements and “what's new” updates.

Achieving business efficiency, enhancing productivity, and advancing IT operations were the key reasons enterprises opted for ITSM technologies in 2021. However, as IT teams become more dispersed and remote or, hybrid working becomes a norm, a single platform that efficiently and effectively fulfills users’ requirements has never been more crucial.

Your business is already operating in a hybrid model, isn’t it? Perhaps, you are deciding to become an entirely remote workforce. Whatever be the case, IT must support employees working from multiple locations and track remote digital employee experiences using real-time dashboards. In this article, we are going to cover three Digital Experience Monitoring dashboards to help your team identity and troubleshoot problems that your employees might face in their home environment.

People may not reminisce over 2021, but as Winston Churchill once said, “Those that fail to learn from history are doomed to repeat it.” 2021 swooped in on the coattails of a major supply chain data breach, and a lot of the challenges we experienced during this past year seemed to follow suit. To celebrate the best and hopefully move away from the worst that 2021 had to offer, this look back at 2021 trends can inspire us all to learn, and most of all, show us how to move forward.

InfluxDB Cloud allows users to create API tokens that are used for authentication and authorization to sets of resources when interacting with our API. We recently made changes to the user interface so that after generating a token, you will need to immediately store it in a secure vault of your choosing for safekeeping. We made this change to conform to industry best practices around both token generation and retrieval.

Administrators are tasked with configuring interfaces on network devices more than any other single thing. This makes sense—interfaces are the main points of connectivity, sending and receiving traffic throughout an organization. Configuring interfaces can be deceptively easy. Switchports might require a VLAN assignment, and often function with no other configuration at all. Router interfaces can be up and running with only an IP address.

Sometimes we associate “big” with power and success, but being small doesn’t mean you can’t compete—you just need to be smarter at creating a sustainable competitive advantage. Here are 10 things you can do as a small managed service provider (MSP) to punch above your weight.

Continuous security (or control) validation helps me explain network security with one of my favorite analogies. Network security is like jiu-jitsu. You have no idea how strong your defenses are if you’re not rolling (sparring) regularly. Let’s take a closer look at continuous security validation, and explain why, just like jiu-jitsu, you need to keep your system in practice to keep it sharp.