Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Sense and Signals

Complex, distributed software systems are chatty things. Because there are many components interoperating amongst themselves and with things outside their bounds like users, those components and the systems themselves emit many information signals. It’s the goal of monitoring, logging, and observability (o11y) tools to help the systems’ “stewards,” those developers and operators tasked with maintaining and supporting them, make sense of those signals.

Demystifying Observability and Making it Work for You

This article is the final installment in a series that demystifies observability. The first three focused on the history of observability, dispelling myths around observability, and what observability is and what it can offer. In this last article of the series (Check out part 1), I want to offer a complete definition of observability.

Virtual CISO Services: A New Revenue Stream for MSPs?

As you look to optimize your MSP’s growing business, it’s going to become more and more important to maintain an acceptable return on your investment. To do this, you’ll need to find services that increase your gross margin on every client engagement. Virtual CISO services can greatly help in this function. While solutions like Auvik already help MSPs have visibility inside of client networks, we want to take this a step further with the addition of vCISO services.

Part 6: Observability Maturity Model Summary

For decades, IT operations teams have relied on monitoring for insight into the availability and performance of their systems. But the shift to more advanced IT technologies and practices is driving the need for more than monitoring – and so observability evolved. With infrastructures and applications that span multiple dynamic, distributed and modular IT environments, organizations need a deeper, more precise understanding of everything that happens within these systems.

Channel 4 Suffers Website Outage During The England Vs Germany Game

Last night the Channel 4 website and app suffered an outage leaving football fans unable to stream the game. The highly-anticipated game between England vs Germany took place at Wembley Stadium on Monday, September 26. Channel 4 had the rights for this match and streaming was exclusively on their website and app. Kick off was at 7.45pm, with coverage from 7:00pm. The first Channel 4 website issues reported on Down Detector came in at 7:32pm and issues continued throughout the night.

How to Monitor Azure Virtual Desktop (AVD) Technology

One question many administrators are asking is: How can I effectively and efficiently monitor Azure Virtual Desktop technology? There are several options for monitoring Azure Virtual Desktop technology and this blog will cover some of the most popular ones. In this blog, we will focus on multi-session, native Azure virtual desktops.

8 Best Real User Monitoring Tools and How to Choose One [2022 Review]

Staying in control of your users’ digital experience and their level of satisfaction is the most important thing you can do as a software-based business. Yet, that’s impossible to do without a monitoring strategy and tools that enable you to visualize how customers interact with your app or website from their perspective.

Nastel Recognized As Top 10 Banking Tech Solution

Banking is about financial transactions. These are executed by sending payments and instructions over middleware. If you control the middleware, then you control the business. If the middleware fails, then the company fails. If you can see and analyze the transactions going through the middleware, you can see the business itself. And if you have real-time analytics of that data and it’s automatically actioned, then you can innovate and accelerate the company’s development.

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The Economic Crunch is Here: Time to Get AIOps Right

Economic warning signs are flashing, and organisations of all sizes are balancing the need for fiscal discipline and efficiency while fighting to retain customers, when a single negative interaction can send them running to a competitor. Business digital operations are more complex than ever, compounding the problem is that companies are still adapting to remote work and pandemic-driven digitisation. Our recent report confirms that delivery teams are facing increased pressures, unreasonable business demands, and higher rates of burnout.