Operations | Monitoring | ITSM | DevOps | Cloud

Building a business case for Intelligent Service Management

Traditional IT service management solutions often fall short when it comes to innovation. While legacy systems are tailor-made to perform one or two functions well today’s service management solutions need to perform beyond these boundaries. Especially, since the pandemic has just ushered in a new era of service management, one that is filled with new challenges.

5 takeaways from the CNCF Annual Survey 2021

The CNCF Annual Survey 2021 is in and makes for some very encouraging reading for the future of Kubernetes and its place in the tech landscape. The 2021 survey was the biggest yet, with some 3,829 developers, engineers, architects, and C-level execs in the cloud native space taking part. Here are some of our key takeaways…

Observability Pipelines & AIOps can make IT Smarter

Enterprise data systems are like busy family households. You see a constant flow of activity to varying degrees from room to room. This activity includes people wandering, opening and closing doors. And then there are other streams constantly flowing through the household- electricity, water, Wi-Fi networks and more. In modern enterprises, the data deluge is a critical issue. While we take the complexity for granted in a household, such is not allowed in a connected enterprise.

Unified Serverless Observability With OpenTelemetry and StackState v4.6

StackState has always believed in the importance of open source and open standards, and we’ve demonstrated our commitment through ongoing support of open technologies. From the beginning, StackState supported StatsD and OpenMetrics. Even our agent is open source, designed to help organizations easily onboard our platform and to give them an extensible open way to observe their services. StackState is now proud to announce our next big open source step.

Nexthink + Qualtrics: A New View on the Employee Experience

These last two years have been eye opening for many business leaders and board room directors. With the “great resignation” in full effect, the importance of employee experience to overall business success is stronger than ever. In the simplest sense, the happiness and wellbeing of employees can make or break the organization. As a leader in the future of work Nexthink is thrilled to announce our partnership with Qualtrics.

Top 5 Takeaways From HIMSS 2022

The HIMSS 2022 conference, hosted in Orlando, was an enjoyable, insightful experience with sessions that covered many healthcare topics, such as business operations, data and information, care delivery, policy and technology. Education sessions were led by renowned thought leaders who examined challenges and trends in modern healthcare. Here are five takeaways from our HIMSS 2022 experience.

Debugging Java Equals and Hashcode Performance in Production

I wrote a lot about the performance metrics of the equals method and hash code in this article. There are many nuances that can lead to performance problems in those methods. The problem is that some of those things can be well hidden. To summarize the core problem: the hashcode method is central to the java collection API. Specifically, with the performance of hash tables (specifically the Map interface hash table). The same is true with the equals method.

5 Tips for Creating an Effective & Scalable Patch Management Policy

When it comes to the world of IT, many things can go wrong on devices and with software. These imperfections can often result in security risks and vulnerabilities, so patches are applied to fix any defects. Patch management consists of managing the identification and remediation of these vulnerabilities in your IT environment. Patching is one of the most important components when it comes to managing IT vulnerabilities, so it is crucial to have an effective patch management policy in place.