OnPage

2011
Waltham, MA, USA
Dec 3, 2019   |  By Christopher Gonzalez
As 2019 comes to an end, OnPage would like to re-inform MSP teams about the value and importance of offering a 24×7 support service. Twenty-four seven support ensures that client issues are quickly resolved by an after-hours support team. Though 24×7 support is a must-have offering, MSPs must first re-work their internal workflows and policies, ensuring that after-hours servicing is a pain-free venture.
Nov 25, 2019   |  By Ritika Bramhe
There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager. Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. The malicious party intercepted radio waves, converting it into legible text on his computer monitor.
Nov 12, 2019   |  By Noor Khayyat
OnPage is pleased to announce a new, innovative two-way dispatcher and user communications feature launching next month, allowing system administrators to communicate with on-call healthcare providers. OnPage wanted to launch a feature, where a console dispatcher can initiate and send secure messages to the right providers. After receiving a dispatcher message, on-call providers can reply back to the message. This new feature converts one-way communications into two-way threaded exchanges.
Nov 6, 2019   |  By Ritika Bramhe
Unexpected events make the healthcare profession one of the most challenging industries to navigate and plan for. Sudden, abrupt patient situations tend to occur, increasing the workload of healthcare providers. Similar, process efficiencies and productivity are a reflection of the care team’s ability to communicate. When teams are on the same page, patient wait times are significantly reduced and results are improved.
Oct 29, 2019   |  By Noor Khayyat
Critical incidents don’t come with a predetermined schedule or warning. So, it’s up to your organization to have an incident response procedure in place to combat these crises. Don’t have one? Read below to perfect your incident response operations and adopt the right tools and procedures to fight against any critical event.
Oct 24, 2018   |  By OnPage
While monitoring makes it easy to keep track of your IT, getting ahold of the right person when IT fails is often difficult.
Oct 1, 2018   |  By OnPage
Every year, IT teams waste an average of $1.27 million responding to alert noise from false alerts. False alerts not only waste engineers’ time, they also make engineers less able to react to real alerts.
Sep 1, 2018   |  By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Aug 1, 2018   |  By OnPage
How much can you afford to lose? It takes 18.5 hours on average to resolve a data center incident. How much will that cost you?
Jul 1, 2018   |  By OnPage
IT teams know that strong escalation policies are like the net under an acrobat. They ensure that if an alert is not heard or cannot be handled by the recipient, the alert won’t fall out of view and suffer a quick demise.
Sep 20, 2019   |  By OnPage
Discover how a market-leading diamond exploration organization adopted OnPage’s alerting solution and enhanced its incident communications.
Sep 9, 2019   |  By OnPage
Aug 2, 2019   |  By OnPage
Time-sensitive situations require immediate action, ensuring that a goal or task is achieved within a restrictive deadline. Check out this PAWsome customer feature of Search and Rescue Dogs of Colorado (SARDOC), a non-profit organization dedicated to finding missing persons in mountainous and wilderness regions.
May 21, 2019   |  By OnPage
OnPage replaces antiquated pager systems for healthcare organizations.
Feb 8, 2019   |  By OnPage
Consolidate IT alerts onto one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability.