Waltham, MA, USA
Jul 7, 2020   |  By Christopher Gonzalez
When making purchasing decisions, organizations must consider a vendor’s product pricing, promised benefits and level of customer service. Thorough vendor evaluation tends to result in successful investments, allowing organizations to reap the benefits of their newly acquired products without buyer’s remorse. Unfortunately, some buyers dismiss the importance of personal information security and how the vendor promises to protect user data.
Jun 29, 2020   |  By Christopher Gonzalez
HIPAA compliant text messaging enables healthcare providers to securely communicate with patients and other healthcare providers. To ensure HIPAA compliance, you need to use HIPAA standards to create secure electronic data transmissions (in this case, text messages). The goal is to secure transmissions that contain protected health information (PHI).
Jun 25, 2020   |  By Ritika Bramhe
OnPage’s incident alert management platform continues to evolve, providing powerful features and capabilities to clients. The OnPage product team proactively monitors requests for future advancements and launches them to enhance clients’ business processes. Continuous innovation allows OnPage to align with growing business needs, while adapting to the ever-changing trends of the digital operations world.
Jun 24, 2020   |  By Christopher Gonzalez
Achieving HIPAA compliance is a key objective of today’s healthcare facilities and treatment centers. It ensures that patient information and electronic health records (EHRs) remain protected. Though important, some healthcare facilities fail to achieve HIPAA compliance. The inability to achieve compliance results in the loss of sensitive patient information, and requires facilities to pay hefty fines as a result of the intercepted data.
Jun 15, 2020   |  By Christopher Gonzalez
Alerting systems centralize all IT alerts into one intuitive platform. IT alerting systems integrate with your tooling stack, and provide alert controls that help teams increase efficiency and reduce false positives. The main functions of an IT alerting system include activating incident response, automating alerts, providing intuitive reports, and enabling quick communication between roles. To enable these functions, alerting systems should be designed with quality in mind, rather than quantity.
Mar 2, 2020   |  By OnPage
69% of healthcare CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. At the same time, these CIOs are also worried that enabling the use of mobile devices by clinicians, nurses and admins will significantly harm their institution's security and ability to comply with HIPAA.
Jan 14, 2020   |  By OnPage
In this eBook, Michael Zboray, Gartner's former chief information officer and OnPage's current information and cybersecurity advisor, discusses the current state of cybersecurity operations in the MSP and IT industries.
Oct 24, 2018   |  By OnPage
While monitoring makes it easy to keep track of your IT, getting ahold of the right person when IT fails is often difficult.
Oct 1, 2018   |  By OnPage
Every year, IT teams waste an average of $1.27 million responding to alert noise from false alerts. False alerts not only waste engineers’ time, they also make engineers less able to react to real alerts.
Sep 1, 2018   |  By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Feb 3, 2020   |  By OnPage
World’s largest eCommerce website adopts OnPage to streamline communications during outbound logistics. With OnPage, freight drivers can deliver real-time critical alerts to warehouse managers, enhancing operational timelines.
Jan 21, 2020   |  By OnPage
In this video, we discuss how OnPage's advanced digital schedules enable organizations to distribute workload evenly among scheduled, On-Call team members. The recurring schedule feature allows the schedule to re-occur based on pre-defined and implemented policies.
Dec 13, 2019   |  By OnPage
In this video, we show you how OnPage allows administrators to create escalation groups on its cutting edge web management console and modify escalation orders if there's a change in on-call resource availability.
Sep 20, 2019   |  By OnPage
Discover how a market-leading diamond exploration organization adopted OnPage’s alerting solution and enhanced its incident communications.