Waltham, MA, USA
May 27, 2020   |  By Ritika Bramhe
DevOps pipelines enable teams to implement continuous software development processes, often by using automation and collaboration tooling. The overall goal is to quickly release software products, updates, and fixes. To ensure a DevOps pipeline works well, teams add management and monitoring tooling to the pipeline. This includes incident alert management, which supports the team’s efforts in monitoring the security of various software and environment components.
May 26, 2020   |  By Christopher Gonzalez
Efficient team communication requires the proper set of tools and processes, ensuring that the right persons receive timely messages. This way, recipients are well-informed of a critical issue, while having time to address the incident. Unfortunately, a large helicopter services company relied on time-wasting procedures to communicate with stakeholders, resulting in delayed incident response and resolution.
May 21, 2020   |  By Christopher Gonzalez
Since its inception, OnPage has been dedicated in providing a powerful critical alerting solution. This mission continues in 2020, as OnPage is pleased to introduce its ability to override the silent switch and Do Not Disturb (DND) mode on iOS. The latest advancements ensure that tasked recipients always receive high-priority, OnPage audible alerts, regardless of their current iPhone settings.
May 18, 2020   |  By Ritika Bramhe
A security operations center (SOC) is the centralization of your security processes and tooling. It can enable you to monitor for, evaluate, and respond to incidents across your organization with increased efficiency and effectiveness. By centralizing your security efforts, you create greater visibility into your systems and can better analyze and detect threats. At the core of an SOC is your SOC team.
May 8, 2020   |  By Ritika Bramhe
New Jersey-based service provider Cognizant is the latest victim of the Maze ransomware attack. This is an unfortunate reality check, proving that hackers don’t stop their calculated, malicious activities for COVID-19. Accordingly, managed service providers (MSPs) are still largely vulnerable to these malicious crimes.
Mar 2, 2020   |  By OnPage
69% of healthcare CIOs said their hospitals see mobile strategies as a key initiative to improve clinical and operational outcomes. At the same time, these CIOs are also worried that enabling the use of mobile devices by clinicians, nurses and admins will significantly harm their institution's security and ability to comply with HIPAA.
Jan 14, 2020   |  By OnPage
In this eBook, Michael Zboray, Gartner's former chief information officer and OnPage's current information and cybersecurity advisor, discusses the current state of cybersecurity operations in the MSP and IT industries.
Oct 24, 2018   |  By OnPage
While monitoring makes it easy to keep track of your IT, getting ahold of the right person when IT fails is often difficult.
Oct 1, 2018   |  By OnPage
Every year, IT teams waste an average of $1.27 million responding to alert noise from false alerts. False alerts not only waste engineers’ time, they also make engineers less able to react to real alerts.
Sep 1, 2018   |  By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Feb 3, 2020   |  By OnPage
World’s largest eCommerce website adopts OnPage to streamline communications during outbound logistics. With OnPage, freight drivers can deliver real-time critical alerts to warehouse managers, enhancing operational timelines.
Jan 21, 2020   |  By OnPage
In this video, we discuss how OnPage's advanced digital schedules enable organizations to distribute workload evenly among scheduled, On-Call team members. The recurring schedule feature allows the schedule to re-occur based on pre-defined and implemented policies.
Dec 13, 2019   |  By OnPage
In this video, we show you how OnPage allows administrators to create escalation groups on its cutting edge web management console and modify escalation orders if there's a change in on-call resource availability.
Sep 20, 2019   |  By OnPage
Discover how a market-leading diamond exploration organization adopted OnPage’s alerting solution and enhanced its incident communications.