Operations | Monitoring | ITSM | DevOps | Cloud

What are the benefits of maintaining an ideal Asset Register?

When an organization is small, they have limited assets for that purpose spreadsheet can be used. However, when the number of assets and organization grows spreadsheet becomes inaccurate as many people access it at one time. When multiple people access spreadsheets the chances of inaccuracy increase, and data can be changed unintentionally. Moreover, the chances of finding errors are not good as there is no timestamp or tracking.

New innovations improve workplace productivity in 4 ways

ServiceNow is on a mission to help businesses be more resilient in the midst of trying times. Building on our recent Now Platform® Tokyo release, I’m excited to announce a host of new offerings designed to help organizations run better and increase workplace productivity. Our latest solutions aim to improve both employee and customer experiences across all industries and accelerate growth with tailor-made solutions for telecommunications and the public sector.

How to Index and Process JSON Data for Hassle-free Business Insights

If your IT department is generating a tsunami of JSON-based log and event data, ChaosSearch® JSON Flex® can fast-track automatic, flexible indexing for custom insights of your valuable business data. JavaScript Object Notation (JSON) has become the de facto standard for log and event data created by business applications and services. The easy-to-read, semi-structured format can hold a wealth of information and statistics.

The underappreciated power of technical project managers

Imagine you’re part of a software development team that’s working on an important new project. Everyone is excited about the work, but you’re running into trouble. The work wasn’t clearly divided up, so some of the engineers unintentionally did overlapping work. Meanwhile, neither the PM nor the engineers realized that they would eventually need sign-off from an external stakeholder, who doesn’t agree with all of the project requirements.

How release process documentation helps you ship software faster

Your release management process is one of the most critical processes in your organization’s toolkit. An excellent release management process can accelerate software release workflows, allowing your team to deliver software consistently and predictably and ensuring that your customers have an optimal brand experience. But release processes can have weaknesses that slow your team down and can even introduce risk to every release.

Top Highlights from Experience Everywhere: New York!

This year’s Experience Everywhere is in the books – and just as we expected, the New York crowd helped us end this unforgettable four-city tour on a high note. We knew we had to bring something special for our big return to a live conference, and our incredible attendees and a star-studded lineup of speakers helped us do just that.

How to correlate performance testing and distributed tracing to proactively improve reliability

At ObservabilityCON, we announced our first step towards launching a native integration between Grafana k6 load testing and Grafana Tempo tracing (k6 x Tempo) in Grafana Cloud. We created k6 x Tempo to help dev, testing, and operation teams analyze their performance test results more effectively and proactively improve the reliability of their business-critical applications.

New GKE dashboards and metrics provide deeper visibility into your environment

Google Kubernetes Engine (GKE) is a managed Kubernetes service that enables users to deploy and orchestrate containerized applications on Google’s infrastructure. Datadog’s GKE integration, when paired with our Kubernetes integration, has always provided deep visibility into the health and performance of your clusters at the node, pod, container, and application levels.

OpenTelemetry, Auto-Instrumentation and Splunk Observability Cloud: A Jump Start

Have you been meaning to learn about OpenTelemetry and the integration of all available application and service telemetry? If you like to learn things by doing; get ready to dive in and have some fun with OpenTelemetry and Splunk Observability Cloud. Quickly learn more about OpenTelemetry auto-instrumentation and collectors at your own pace with these walkthroughs and guides.