Operations | Monitoring | ITSM | DevOps | Cloud

Open source in financial services - start with a strong foundation

Financial Institutions (FIs) need to respond with agility and business velocity to keep pace with changing economic conditions. Yet, emerging competition from fintechs and challenger banks and increasing customer expectations is making this task difficult, especially as regulatory and compliance requirements increase. Embracing the next phase of digital transformation is an imperative for financial institutions to sustain and grow in a competitive environment of rising cost pressures.

Exploring the New Container Checkpointing Feature

Kubernetes is a continuously evolving technology strongly supported by the open source community. In the last What’s new in Kubernetes 1.25, we mentioned the latest features that have been integrated. Among these, one may have great potential in future containerized environments because it can provide interesting forensics capabilities and container checkpointing.

How to Automate SMS Alerts and Emails

Automated alerts or notifications are forwarded through texts, emails, pagers, and CRMs to tell you when an error or predefined event has been discovered within the service. They are integral to many business intelligence solutions, including site reliability monitoring to address the factors that impact website performance. A performance monitoring tool like Uptime.com makes it easier to configure your notification settings for testing various networks, SLAs, and servers.

ITIL Knowledge Management Best Practices

The IT Infrastructure Library (ITIL) describes a framework for delivering IT services according to best practices, including best practices for what’s known as knowledge management. Knowledge management, which includes being able to gather, store, and share IT knowledge, is critical for IT service management (ITSM).

Katrina Macdermid on the Mindset Behind ITIL 4 Value Streams

ITIL 4 value streams have become a hot new topic for ITSM teams all over the world. The latest version of ITIL may have caused a learning curve for IT professionals and left a lot of room for discussion and elaboration. Value streams are not new; in fact, the concept has been around since as early as the beginning of the 20th century in Ford’s factories. Now, ITIL 4 has leveraged value streams as a core concept in an attempt to deliver value to all stakeholders.

How Load Testing and Mocks Work Together

If you’ve worked with load testing before, you know that there are a lot of things to consider. Whether or not you should combine load testing and mocks is one of those considerations. Getting to the answer requires knowledge of your infrastructure and your development procedures, which will all influence what questions you need to ask yourself.

Getting internal documentation right

One of the most needlessly time-consuming tasks that your team members can engage in is looking for information on work that has already been done by somebody else. Perhaps a developer is seeking to perform an oft-repeated task like the creation of a new microservice. Or a new employee on the team needs guidance regarding designing a product roadmap and wants to look at one that was made for a similar project.

The quickest way to integrate Mattermost into your GitLab release pipeline

Organizing a software release is a cross-team effort and a large undertaking. Leveraging the power of Mattermost Playbooks can help your team stay on deadline and keep confusion at bay. In this post, we’ll learn how to quickly integrate Mattermost into your GitLab release pipeline to help streamline your release processes. At the end of the blog post, there’s a link to a release management demo that you can try out in the browser to see these ideas in action.