Operations | Monitoring | ITSM | DevOps | Cloud

AWS monitoring: Metrics that matter

Amazon Web Services is a major cloud services platform used by companies around the globe. Its cost-effectiveness and high agility has helped brands across all categories, verticals, and sizes scale their services quickly and efficiently. With many organizations now leveraging AWS resources to develop, build, and run business-critical applications in the cloud, it is important to track and monitor the performance of these services in real time to avoid unexpected issues.

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What's in store in 2023 for the tech industry?

The tech scene is expanding rapidly across the world. In fact, in the last year alone, within the UK, a new tech unicorn was created every eleven days - more than doubling the number of UK unicorns from 2017. From AI and automation, to DevOps and data engineering, innovations are continuing to reshape and improve our everyday and working lives, critical at this time of socio economic instability. Here are thoughts from tech leaders, globally, exploring what 2023 has in store.

mission-critical application

A mission-critical application is a software program or suite of related programs that must function continuously in order for a business or segment of a business to be successful. If a mission-critical application experiences even brief downtime, the negative consequences are likely to be financial. In addition to lost productivity, a mission-critical app’s failure to function may also damage the business’ reputation.

What is Help Desk Software: 2023 Overview

A help desk can be an important and essential component of a successful business. The HubSpot Annual State of Service in 2022 reports, “A remarkable 91% of respondents agreed with the statement ‘our help desk system increases productivity.” Not only do help desks provide service to organizations, they also deliver a lot of value. To capitalize on this value, businesses should look to increase help desk efficiency. One of the best ways to do this is to utilize help desk software.

Cloud Adoption Set To Accelerate in Africa

While the COVID-19 pandemic disrupted businesses and the economy, one silver lining is that the event became a catalyst for rapid change and innovation within the enterprise. Across Sub-Saharan Africa, businesses were forced to rethink their operational processes and cater to staff caught in lockdowns turned to technology for solutions – and the cloud provided the answer. 2022 is the year of “big change” for the continent.

Guide to using the new Grafana CLI user identity conflict tool in Grafana 9.3

Here at Grafana Labs, one of the things we’re always working on is making Grafana more consistent. Given the increased adoption of Grafana around the world and the number of users and authentication providers we support, we wanted to create better defaults for login and email fields.