Operations | Monitoring | ITSM | DevOps | Cloud

eG Innovations achieves Amazon Web Services (AWS) Digital Workplace Competency status

We are delighted to be able to share that eG Innovations has become one of a very small number of partners to have achieved the AWS “Digital Workplace Competency” award following a lengthy and rigorous technical audit process. The designation differentiates eG Innovations, alongside EUC vendors such as Citrix and VMware, as having a solution that meets AWS’s own standards for enterprise software.

Top 7 compliance checks that you shouldn't miss in AWS monitoring

AWS Monitoring-Guidance report compliance checks As a business owner, you may experience lapses in the compliance and security checks in your AWS environment. With Site24x7 AWS guidance reports, businesses can ensure their deployments adhere to standards in cost, performance, and the security of their AWS environment and make informed decisions about how to optimize their cloud infrastructure.

Fundamentals of Searching Observability Data: Understanding the Search Process Can Save Time, Complexity, and Money!

On June 28th I will be hosting a webinar, ‘The Fundamentals of Searching Observability Data’. So why should you attend? Because things have, and will continue to change in the way we manage the IT data collected across the enterprise. A recent study shows that enterprises create over 64 zettabytes (ZB) of data, and that number is growing at a 27 percent compound annual growth rate (CAGR). The scary part?

4 ways to enhance healthcare efficiency

Many hospitals and health systems are dealing with tight budgets, workforce challenges, and security issues. These and other challenges are getting increasingly complex and adding strain to an already-taxed healthcare ecosystem. How do you decide whether to invest in patients or care teams—or deliver optimal care or achieve your financial goals? In this complicated environment, it can be difficult to avoid getting distracted by minutiae, bureaucracy, and manual efforts.

Storing Secrets with Telegraf

Telegraf is an open source plugin-driven agent for collecting, processing, aggregating, and writing time series data. Telegraf relies on user-provided configuration files to define the various plugins and flow of this data. These configurations may require secrets or other sensitive data. The new secret store plugin type allows a user to store secrets and reference those secrets in their Telegraf configuration file.

N-sight PME Update-Exploring Granular Patch & Best Practices

The Patch Management Engine (PME) in N-able N-sight RMM has been updated! I cannot stress how excited I am for granular patching. With the ever-changing security landscape in today’s world, we need more control over patching than ever. In this blog, I will quickly review the PME updates and give some quick-hit best practices that have served me well in the real world.

Synthetic monitoring as Code with Checkly and ilert

This post will introduce Checkly, the synthetic monitoring solution, and their monitoring as code approach. This guest post was written by Hannes Lenke, the CEO, and co-founder of Checkly. ‍ First, thanks to Birol and the ilert team for the opportunity to introduce Checkly. ilert recently announced discontinuing its uptime monitoring feature and worked with us on an integration to ensure that existing customers could migrate seamlessly. ‍ So, what is monitoring as code and Checkly?

Organizational Change Management Models: 4 Models for Driving Change

Change is hard. Instigating change across an organization can feel nearly impossible. Just ask any executive about a time when they tried implementing new rules or introducing new software across the company, and you’ll hear plenty of horror stories. While many of us know the pitfalls associated with making changes that impact multiple stakeholders, there are ways to do it successfully.

What is ITIL Service Operation? Functions, Processes, and Best Practices

ITIL service operation is the fourth stage of the service lifecycle. It's responsible for the day-to-day support and maintenance of all IT services. Done well, it can protect the live environment, restore service quickly in the event of incidents, and investigate the root cause of preventable incidents. In the following article we will see how service operations work, the benefits it can bring to your organization, and its main functions and processes.