Operations | Monitoring | ITSM | DevOps | Cloud


Streamline Your Retail Operations with Automated End-of-Day Processing

End-of-day (EOD) processing is a vital routine for retail businesses, encompassing a series of essential tasks that ensure seamless store operations. At the close of each business day, various systems must reconcile transactions, update inventory, process sales data, and generate reports. These activities are crucial for maintaining accurate financial records, optimizing stock levels, and preparing for the next business day.

Resolve Actions - Compute: Create new AWS Instance (via Slack)

See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.

Automation Everywhere: How the Role of the CIO is Morphing as Costs Tighten

Ah, another blog about the “evolving” role of the CIO. Buckle up, because we’re about to dive into the world of “transformation,” “digital” this and “innovation” that. But instead of fluffing up the usual jargon, let’s get real about what it takes for a CIO not just to survive but to excel as costs tighten and automation takes over.

What Are SOAPs? De-Mystifying Service Orchestration and Automation Platforms

Service Orchestration and Automation Platforms (SOAPs) represent a significant advancement in enterprise orchestration, integrating various applications and infrastructures. SOAPs enable Infrastructure and Operations (I&O) leaders to design and implement business services by combining workflow orchestration, workload automation, and resource provisioning across an organization’s hybrid digital infrastructure.

Third Largest Retailer Worldwide Builds Automation Over Time to Launch Cost Savings, Surge ROI

A leading retailer based in the U.K., in early 2021, was in search of help to solve a few problems its business was facing, and so they decided to implement automation—starting with the resolution of service desk tickets. There were too many tasks and processes that the company’s IT team was completing manually. They needed to automate such repetitive work, with the potential to build onto other automations already in place.

AI in Networking: Revolutionizing Network Operations

In the ever-evolving world of network operations, staying ahead of the curve is crucial. With the exponential growth of data, increasing complexity of networks, and rising demand for seamless connectivity, traditional network management methods are becoming insufficient. Artificial Intelligence (AI) is the transformative technology poised to radically transform network operations. By integrating AI into network management, organizations can achieve unprecedented efficiency, reliability, and performance.