Operations | Monitoring | ITSM | DevOps | Cloud

AI-powered ransomware is becoming a reality. Researchers recently demonstrated autonomous AI agents that can scout networks, steal credentials, and accelerate ransomware attacks. In this 60-second Zero Ticket Minute, learn what this means for cybersecurity, IT operations, and the future of agentic AI. Can AI also help stop these attacks? Watch to find out.

Learn how to create and deploy a Dynamic MCP Server in Resolve Actions Pro 8.1 and securely expose enterprise automation to AI assistants using the Model Context Protocol (MCP). In this walkthrough, you'll see how to configure an MCP server, publish automation runbooks, connect to Claude Desktop, and execute enterprise workflows directly from an AI assistant. With Dynamic MCP Servers, organizations can make existing automation instantly accessible to AI agents without rebuilding workflows.

Can you trust AI agents in the enterprise? The answer is the workflow behind the agent. In this clip, we explain why automation, orchestration, and policy-driven guardrails are the foundation of secure, enterprise-ready AI.

What if your IT team could enjoy the Fourth of July without getting interrupted by password resets, VPN issues, and routine service requests? In this week's Zero Ticket Minute, see how agentic AI and automation help eliminate repetitive tickets so IT teams can enjoy the holiday while work gets done.

An AI agent is only as useful as the job you can safely hand it. In this Zero Ticket Minute, Ian Coppock, Resolve Customer & Partner Marketing Manager, breaks down why enterprise AI is moving toward purpose-built agents with defined roles, scoped permissions, and real guardrails. That is the foundation for autonomous IT operations and Zero Ticket IT. Subscribe for weekly insights on AI, IT automation, and where enterprise operations are heading.

Most enterprise AI agents take weeks to build. This one takes minutes. Watch how Agent Lab creates purpose-built agents with natural language, adds reusable skills, and sets guardrails before anything ships. From idea to production-ready in a single sitting.

95% of Companies See No AI ROI. Here's Why | AI Tool Sprawl Explained 88% of companies are using AI, yet 95% report no measurable ROI. In this short from Agents of IT, we discuss why AI tool sprawl, poor workflow design, and lack of orchestration may be preventing enterprises from realizing the value of AI.