Every year the internet experiences numerous disruptions and outages, and 2021 was certainly no exception. This year we documented outages, including multiple government-directed shutdowns, as well as what might be the internet’s biggest outage in history. In this post, I run through 10 of the top outages that we covered in 2021. Needless to say, the world’s network engineers deserve a load of #HugOps in 2021.
Customers no longer base their loyalty on price or product, but on the experience they receive. 86% of buyers are willing to pay more for a great customer experience (according to Super Office). So, to help you get started in actioning what your customers really need, here are 8 templates that address every part of the customer journey.
Grafana 8.3 is here! This is an exciting release for Grafana Labs. This release includes the new Candlestick panel, a new visualization suggestions engine, support for AWS Metrics Insights and, for our Grafana Enterprise users, recorded queries. Get 8.3 You can get started with Grafana in minutes with Grafana Cloud. Here’s a closer look at the important new features in 8.3.
Scout APM, a leading provider of Application Performance Monitoring (APM), announced the release of Scout External Services Monitoring for Ruby, Python, and PHP applications on December 1, 2021. Scout APM provides developers, engineers, and application administrators software performance insights by delivering key web application performance metrics.
Learn how Obkio works with retail pharmacy business, VPharma, to provide a solution for monitoring network performance from the end-user perspective to identify and troubleshoot network slowness and disconnections in all their distributed retail locations.
When running and maintaining an application in a production environment, we want to feel confident about the behavior of the application and know when it isn’t working as expected. At the least, we want to track errors, monitor performance, and collect specific metrics throughout the application.
A Webhook is an API that delivers data from applications when an action or event occurs. When an event is triggered within the source site, it is seen by the Webhook, which collects the data and sends it to the desired application or URL in the form of an HTTP request. Webhooks are also instant, triggering the delivery of data in real-time, this makes them faster and easier to implement than other methods, like polling.
On October 4, Facebook and its properties, Instagram and WhatsApp, were down for more than five hours due to configuration changes on routers in Facebook’s data centers. A five-hour outage is an eternity in our always-on digital economy, costing the company an estimated $65 million and 4.8% in stock valuation. The high-profile Facebook outage is emblematic of just how digitally intermediated our economy is becoming, and the incident renews C-level focus on preventing similar service failures.
According to a recent survey by Gartner, business leaders anticipate a return to growth for their enterprises and industries in 2022, and a big part of their investment plans involve digital transformation. In fact, 20% of CEOs cited digital transformation as a priority for strategic investment. That is a significant shift from 2012 when Gartner found that only 2% of CEOs surveyed had made digital transformation a priority.
