Maidenhead, UK
Sep 14, 2019   |  By Nathan Foreman
I can’t remember the exact reason I created this script include, but after finding it figured I’d draft up a couple quick examples as the logic could be expanded to other checks, plus, I might need it again one day so its good to have on hand. The script include detailed below creates a new class type in ServiceNow that can be used both from the client-side with Ajax, and from the server-side as a simple object call.
Sep 13, 2019   |  By Nathan Foreman
Sometimes a case comes up where you need to lookup further information on the active record, via is referenced records. ServiceNow makes it pretty painless with the g_form.getReference method, which uses a callback to keep from blocking the rest of your script. The example I have below, and on our GitHub repo, uses getReference in a Client Script as a way to notify uses if they are setting the owner of a CI as an inactive user.
Sep 4, 2019   |  By Nathan Foreman
When doing testing and development I frequently want to clean up all of the records between releases to give myself a fresh start. Using the list view is helpful, but can be slow if you have more than 100 or so records to delete. The below script is run via the Scripts – Background view to take the results of your list view and delete the records, logging if they are successfully deleted or not with each one.
Aug 29, 2019   |  By Bruce Cullen
Good news! Cookdown Alert Sync 1.0 is now avaliable, allowing ServiceNow incidents to be automatically raised for SCOM alerts That’s great… now who is Cookdown? and how does Alert Sync work?
Aug 26, 2019   |  By Nathan Foreman
Have you ever wanted to detect a monitoring condition on an agent (Lets call it ProdWebser-01) and follow up the condition with a custom to either remediate the issue or get additional data for the alert? Great Idea, leveraging the agent is one of the best strengths of SCOM.
Jun 26, 2019   |  By Cookdown
Watch the replay of our webinar from 26-Jun-19 where we show you how to populate your ServiceNow CMDB with your existing SCOM data. More at
May 15, 2019   |  By Cookdown
An introduction to Cookdown ServiceNow Connector along with a demo of the Alert Sync product - integrate SCOM alerts into ServiceNow and automatically raise Incidents based off of Incident Creation Rules
May 7, 2019   |  By Cookdown
Cookdown Alert Sync allows you to integrate Microsoft Systems Center Operations Manager (SCOM) Alerts into ServiceNow, automatically create incidents from them and sync Incident data into SCOMs Alert properties
Apr 10, 2019   |  By Cookdown
Webinar recording explaining who is Cookdown and a demo of Easy Tune + Easy Tune PRO including time of day alerting
Mar 25, 2019   |  By Cookdown
What is Easy Tune? How does it work? What problems does it solve?