Maidenhead, UK
Jan 13, 2021   |  By Charlotte Wyld
Networks always start off small and simple, but over time they can become increasingly complex. You start with a small network consisting of a simple Virtual Local Area Network (VLAN) with broad connectivity. However, once your security team get involved and add DMZs, routers, firewalls, etc you will find it hard to keep track of the intricate web you have created to support your business network.
Jan 13, 2021   |  By Charlotte Wyld
A Configuration Management Database (CMDB) is critical in supporting services such as Incidents and Change & Asset Management. Most companies dream of having a beautifully populated CMDB, but struggle with how to make this a reality as the process can be quite daunting! But never fear there are loads of tools you can buy to do just this! Typically, there are three types of solutions designed to populate your CMDB, these are either agent-based, scanner, or integration style tools.
Jan 6, 2021   |  By Bruce Cullen
Picture this scenario - the final SQL 2008 server is decommissioned and all replacement SQL servers are monitored using the SQL version agnostic MP - finally! But, before cracking open the bubbly, you will want to pull out the MPs relating to SQL 2008 from SCOM. Easy…? Just delete them from the console… wrong!
Dec 3, 2020   |  By Charlotte Wyld
Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.
Dec 3, 2020   |  By Charlotte Wyld
If you have ServiceNow and SCOM you will want to integrate these tools to ensure they deliver maximum value for your business. There are four key benefits of creating ServiceNow incidents from SCOM: 1) Increase value of existing infrastructure monitoring tools by consolidating information and integrating them with connectors. 2) Understand root cause of the problem and reduce Mean Time to Repair (MTTR) by transforming incidents into actionable alerts.
Nov 19, 2020   |  By Bruce Cullen
This week I had the honour of speaking at Silect’s MP University and my hot topic was Cookdown’s free PowerShell Authoring MP. I was looking to make the session a little fun, in homage to the original “Fun SCOM Monitoring” video from CTGlobal on monitoring a coffee machine with SCOM 2007 R2. So, I thought what’s the next best thing after coffee? Beer!
Nov 5, 2020   |  By Charlotte Wyld
A company’s data warehouse is usually the largest database a company uses when dealing with SCOM data, this means it is often the most expensive to manage and maintain. They can also be a drain on your infrastructure, taking a long time to backup, slowing down reporting, consuming more hardware space and can be very time consuming to recover, if they go down.
Nov 3, 2020   |  By Nathan Foreman
Typically when tuning SCOM we talk about saving time and reducing alert noise, but today I’m going to make a quick post on saving database space through tuning. If you’d like to get an idea of what your current database usage is, take a look at this tool from This will give you a breakdown of where space is used in the SCOM Data Warehouse.
Oct 21, 2020   |  By Bruce Cullen
Too often companies make vague “saves you loads of time” sorts of claims about their products, without quantifying exactly how the product will save you time and how much time. I realized we have been guilty of this in the past, so I’m here to set the record straight! In this blog we will quantify exactly how much time (and effort) Easy Tune will save you.
Oct 16, 2020   |  By Nathan Foreman
As defined by ITIL an ‘Incident’ is an unplanned disruption or reduction in quality of service and a ‘Problem’ is the underlying thing that caused the Incident. They are obviously related and there are endless pages on the internet going into incident and problem management as part of ITSM, so we won’t delve into this topic in any detail. The key issue is resolving the incidents themselves isn’t always enough, you need to get to the route cause of the problem.
Dec 3, 2020   |  By Cookdown
Find out how Cookdown Alert Sync automatically correlates SCOM alerts when a server goes down and what happens when that server returns to its Full Health State.
Dec 3, 2020   |  By Cookdown
Alert Sync is part of the SCOM connector for ServiceNow suite from Cookdown; it converts critical Microsoft SCOM alerts into actionable ServiceNow incidents using real-time, two-way synchronization - see the latest version in action in this video.
Dec 3, 2020   |  By Cookdown
Cookdown Alert Sync 2.0 is our largest release yet with server down alert correlation, automatic Incident resolution and fewer scripts needed than ever before to get the Incidents you want from SCOM alerts in ServiceNow.
Nov 23, 2020   |  By Cookdown
Mapping Oracle Alerts on SCOM to ServiceNow This video covers a product demo, customer use cases, and Q&A session, presented by Christian Heitkamp, NiCE, and Bruce Cullen, Cookdown.
Oct 15, 2020   |  By Cookdown
Earlier this year Microsoft released a new Management Pack for Azure SQL Managed Instance - their new PaaS offering of SQL giving you all the benefits of traditional SQL without the hosting. We take a look at the new Management Pack: what it is, how it compares to the SQL version agnostic pack and how to set it up.
Oct 7, 2020   |  By Cookdown
Easy Tune Enterprise is the ultimate tuning tool - designed for organizations that want to take full control of management pack tuning. This video will take you through the key features, used to fully automate your alert tuning and set you up for success, for your SCOM 2019 migration.
Aug 26, 2020   |  By Cookdown
Learn how Arup, the structural engineering company behind the Sydney Opera House, Changi Airport in Singapore, Hong Kong-Zhuhai-Macau Bridge in Greater China and more use SCOM to monitor their cloud-hosted ServiceNow instance with the Cookdown ServiceNow Monitoring Management Pack.
Jul 20, 2020   |  By Cookdown
Cookdown Discovery takes the data you already have in your Microsoft System Center Operations Manager (SCOM) deployment and uses it to populate ServiceNow's CMDB. No extra agents or permissions required!
Jul 20, 2020   |  By Cookdown
Cookdown Alert Sync automates ServiceNow Incident creation from SCOM alerts and takes 15 mins to get set up - in this video, we run through the whole process with a blank ServiceNow Instance and fresh SCOM Management Group

Enrich your ServiceNow deployment with direct integrations with Microsoft SCOM. Our solutions are fast and easy to deploy, offer seamless integration, and can be fully customized to suit your needs.

ServiceNow Connector features:

  • Alerts: Send filtered SCOM alerts to ServiceNow to create incidents, and keep both systems up-to-date using bi-directional syncing. View all Alerts directly in ServiceNow.
  • Discovery: Populate ServiceNow’s CMDB with discovery data from SCOM, such as Windows and Linux servers, databases, clusters and more.
  • Service Mapping: Leverage your SCOM agents to automatically map your applications. Nothing to deploy and configure – just fast, accurate service mapping.

Optimize your IT with Microsoft SCOM and ServiceNow.