Operations | Monitoring | ITSM | DevOps | Cloud

Oh, I beg you, can I follow? 🎶 Now you can, but don’t have to. Let’s see what’s new. Hi folks! Even the sizzling summer can’t stop our groove. We’ve been busy mixing up some cool updates just for you!

Honeycomb's Refinery is a tool that customers can use to help manage the volume of their telemetry. It's rare to have too much telemetry—it's not often that someone says "I wish I didn't have all this information!" However, telemetry is data, and data is not necessarily information—particularly when you’re drowning in it. Honeycomb's query engine is so fast and powerful that many customers can send us all their telemetry.

Automation is gaining more power every day, as organizations realize how IT processes directly impact the business and can help it grow … or, hold it back. We’re seeing a staggering climb in task-related demands for IT service management (ITSM), as volumes of work seem to multiply overnight. Organizations are reaching a point where manual process methods can put the business in jeopardy, as human IT staff cannot keep up.

SD-WAN is a reliable, fast, and secure WAN network. In this guide, you’ll learn some best practices for planning, monitoring, analyzing, and managing modern SD-WANs.

In this article, we will take a look at what Graphite and Grafana are and what they are used for. Some people might mix these two up, but they do completely different jobs when creating a monitoring system. Let’s take a look these tools in more depth.

In the observability space, it seems like everyone is talking about how to reduce costs and control the explosion of Prometheus metrics. It’s no wonder — our recent analysis of user environments suggests 20% to 50% of metrics generated are never used, but users are still stuck paying for them.