Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Analyzing user behavior to optimize user experience

Every interaction a user has with your application—whether positive or negative—directly impacts your business outcomes. But how can you uncover what truly shapes these interactions? The answer lies in analyzing user behavior to identify opportunities for user experience optimization and improving performance as user impact.

The quest for the four nines: Achieving 99.99% uptime with advanced website monitoring

In an age of instant access, your website is crucial for meeting customer expectations. Downtime, even fleetingly, translates directly into lost revenue, irreparable reputational damage, and the erosion of hard-earned customer trust. For enterprises, achieving near-perfect uptime – the coveted "four nines" (99.99% availability) – is no longer a luxury; it's a business imperative. This translates to a maximum permissible downtime of just 52 minutes and 36 seconds per year.

Cross-browser testing: Best practices for a seamless user experience

A wide variety of browsers are available in the market, with their usage varying significantly by device and region. Ensuring that your web applications work seamlessly across different browsers, devices, and versions is essential for providing a consistent and reliable user experience. This is where cross-browser testing comes in.

The ultimate APM playbook: Master challenges and implement best practices

IT organizations are adopting advanced technologies to keep pace with emerging business opportunities and trends. These technologies complicate the infrastructure and make it difficult for administrators to understand the underlying operations and transactions. Many of them struggle to leverage APM efficiently due to challenges like partial visibility, alert noise, scalability, delays in escalations, and much more.

New URL tester for Real User Monitoring's path segment rules

This enhancement is part of Raygun’s 12 Days of Christmas 2024. Over the next few weeks, we’ll share daily updates on bug fixes and feature improvements inspired by feedback from you, our customers. These are the small but impactful changes you’ve asked for, designed to make Raygun faster and easier to use. Check back tomorrow for the next update and see how we’re leveling up your experience one day at a time!

Lessons from Building an AI Copilot

Artificial intelligence is reshaping industries at an unprecedented pace. AI has found its way into almost every vertical, from writing code to diagnosing illnesses, promising efficiency and innovation. The idea of an AI Copilot—a tool that acts as your assistant to tackle complex tasks—is particularly exciting. In our space, observability, the possibilities seemed endless. We asked ourselves how AI could simplify troubleshooting in microservices.

Highlights from AWS re:Invent 2024

Whether or not you made the journey to this year’s AWS re:Invent, there’s always a variety of great announcements lost amid an action-packed week of keynotes, breakouts, expo hall demos, and networking sessions. No need to worry—we’re always happy to be a big part of the re:Invent experience and share our observations with you. You can also join us on December 17, 2024, for a re:Invent re:Cap livestream by registering here.

Best Practices for Troubleshooting a Windows Server Upgrade

To upgrade, or not to upgrade. While that may not have been the question that Hamlet asked, it’s one you might be asking. You already made the mistake of asking Reddit, “should I do an in-place upgrade,” and, as expected, people had Big Opinions. A Windows Server Feature Update offers benefits, like performance and analytics. On the other hand, if you have problems, then your attempts can lead to business downtime and service disruption.