Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to Day 1 of the Site24x7 Training Program! This is the first session in our 5-part training series covering every module of Site24x7. In this session, we introduce the platform and take a deep dive into: Website Monitoring Real User Monitoring (RUM) Digital Risk Analyser (DRA) Session 1 – Introduction & Website Monitoring, Real User Monitoring, Digital Risk Analyser.

In this SolarWinds Customer Zero story, team members share how they use SolarWinds products every day across observability, incident response, enterprise service management, log analytics, Kubernetes monitoring, and self-hosted infrastructure monitoring. Hear how internal teams serve as the first customer by testing real-world workflows, sending direct product feedback, and helping shape the platform through hands-on use.

Latency spikes are easy to detect. Understanding why they happened is the hard part. Gidi Freud explains how Lightrun helps engineers debug latency spikes by automatically capturing runtime context when a execution of code exceeds a defined threshold. Instead of only seeing that a method or code block was slow, you can capture local variables and source location from the exact execution that crossed the threshold.

Watch the full episode: MCP vs CLI: Does it even make a difference? Live Laugh Logs ep. 3.

Participants are welcomed to a session titled "Observability Simplified," focusing on user experience, application performance, and network behavior. This second part of a three-part series highlights how the Splunk Observability Cloud and Cisco ThousandEyes can create a unified view of applications, infrastructure, and network performance. Key discussions include addressing siloed troubleshooting, enhancing visibility, and a live demo showcasing how to identify network issues affecting application performance. Attendees are encouraged to participate in the Q&A and are reminded that the session will be recorded for future reference.

In this video, learn the difference between SLA, SLO, and SLI and why understanding each one is essential for delivering reliable IT services. Discover how these three service level metrics work together and why tracking the right one helps improve service reliability, customer satisfaction, and operational performance. Whether you're an IT operations professional, SRE, DevOps engineer, or service manager, this video explains SLA, SLO, and SLI in simple terms so you can build measurable goals and realistic service commitments.