Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

From one switch to a control panel: meet `dataCollection`

This post and its code examples focus on the JavaScript SDKs. If you’re on another platform, it’s still worth reading to understand why we made the change and what’s coming your way. We’re replacing the boolean sendDefaultPii with a new option called dataCollection. The old switch was all or nothing: turn it on and you got everything, leave it off and you got only a fraction.

ISP Local Loop Issues: What They Are, What Causes Them, and How to Diagnose Them

Latency spikes that come and go. Packet loss that shows up for a few minutes, then disappears. None of it traces back to anything on your LAN, your firewall, or your switches because it isn't happening there. It's happening on the physical link between your building and your ISP's network: the local loop. This article covers what the ISP local loop is, what typically goes wrong with it, the most common root causes, and how to diagnose a local loop issue using traceroute data and Obkio Insights.

Top tips: How to become more tech-savvy without being a tech expert

Top Tips is a weekly column where we explore practical ways to navigate the technology shaping our everyday lives. This week, we're tackling a common feeling: the fear of not being “tech-savvy” enough, and sharing simple habits to help you become more confident, curious, and comfortable with the technology you use every day. Ever felt like you’re the only person in the room who doesn’t understand what everyone is talking about? That little fear of looking clueless?

Add metadata to multiple monitors at once

We’ve made monitor metadata easier to manage at scale. You can now use Bulk Actions to add metadata to multiple monitors at once. Select the monitors you want to update, choose Metadata from the Bulk Actions menu, and add the key/value pairs you want to apply. For example, you can quickly add the same team, owner, project, environment, or other custom information across a group of monitors – without editing each one individually.

Introducing the Live Outage Map

We’ve added a new Live Outage Map to StatusGator, giving you a visual way to see where outages are happening across the services you rely on. Instead of checking services individually, you can see outage activity from the last 24 hours in one place – including both detected incidents and live outage reports from users.
Sponsored Post

Home Sweet Hybrid - There's more to your transition than core ERP

Most large enterprises elect a hybrid approach to SAP operations, but this is a more recent trend. And, as SAP operations professionals, we are still learning about the impacts of this choice and approach, even though it's often the most sensible and pragmatic. Years ago, everything ran on-premises. But today it's a mixed architecture of SAP running on-premises, landscapes leveraging hyperscaler platforms, and for customers migrating to Cloud ERP, an even more complicated mix including cloud services like BTP in addition to decades of legacy.
Sponsored Post

Microsoft 365 Monitoring for MSPs: Why the Admin Center Isn't Enough

Managed Service Providers are responsible for an increasing proportion of their customers' cloud infrastructure. For many MSPs, Microsoft 365 has become one of the most important parts of that responsibility. Email, Teams, SharePoint, OneDrive, Entra ID, Intune and Microsoft 365 licensing can all sit within the same customer environment. Add security configuration, Microsoft Secure Score and user lifecycle management, and there is a considerable amount for an MSP to monitor.

SAP Basis Automation: A Practitioner's Guide to 5 Scenarios and ROI

Automating SAP Basis tasks means trading manual, repetitive administration work for scheduled or event-driven workflows. These workflows typically include automated health checks, job monitoring and recovery, system refresh post-processing, and patch validation. This guide covers five things worth automating: four recurring operational tasks that return hours back to your team, plus a fifth layer, AI-driven diagnosis, that sits on top of all four and catches what routine automation can’t.

Azure Monitor for AVD: Gaps, Limitations & Fixes

Microsoft Azure Monitor is an essential platform service for monitoring Azure resources. It provides valuable telemetry, logs, metrics, and alerts that help administrators understand the health of their cloud infrastructure. For organizations running Azure Virtual Desktop (AVD), Azure Monitor is usually the first monitoring service they deploy.