In today’s payments ecosystem, the ability to monitor and use payment data effectively represents a real and essential competitive advantage. Intelligent operations should be a strategic goal for the entire company, and when executed properly, will enable you to build a future-proof payment operations infrastructure.
Organizations in every industry are becoming increasingly dependent upon data to drive more efficient business processes and a better user experience. As the data collection and preparation processes that support these initiatives grow more complex, the likelihood of failures, performance bottlenecks, and quality issues within data workflows also increases.
When prospects do a Google search on your MSP, where do they find you? Is your MSP landing on Page 1, or is it being relegated to Page 2 or even worse? According to quicksprout.com, the top result on Google has a 33% chance of getting clicked, and they have found that 75% of people won’t scroll beyond the first page. (I know I never do—if what I’m looking for can’t be found on Page 1, why bother even seeing what is on Page 2?)
When new web browser versions are released, new bugs are inevitably introduced, which can degrade a website’s performance and increase the overall page load time. This can severely impact a user’s engagement and a business’s bottom line.
Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue.
