Operations | Monitoring | ITSM | DevOps | Cloud

Why SREs need better visibility, not more tools

As a site reliability engineer (SRE), you juggle a lot of moving targets. You keep tabs on your operational environment’s health and maximize service levels, all while trying to scale your business and exceed client expectations. To hold it all together, you’ve likely implemented a hybrid cloud strategy to keep a watchful eye over everything: your on-premises infrastructure, containers, and numerous cloud deployments.

Splunk Hunk (Analytics for Hadoop)

Splunk Hunk is the nickname of Splunk Analytics for Hadoop. Hunk is an app available in Splunkbase. It is great for exploring, analyzing and visualizing data in Hadoop and NoSQL data stores. Hunk offers a shortcut around the hard work of inventing and coding every inquiry in Hadoop. Hunk helps to create insights from big data, without the need for specialized skills, fixed schemas, or months of development.

Tigera 2023 predictions: Cloud native security and the shifting landscape in 2023

Cloud computing and the use of cloud native architectures enable unparalleled performance, flexibility, and velocity. The speed of innovation has driven significant advancements across industries, but as digitalization continues pushing applications and services to the cloud, bad actors’ intrusion techniques have also become more sophisticated.

CDI's evolution with BigPanda: from partner to customer

CDI’s partnership with BigPanda has catapulted them to the forefront of modern IT operations. Through reselling and implementing BigPanda’s technology for customers, CDI saw the remarkable value of the platform and began to integrate it into their own business. In the process, they’ve become a partner and a customer—leveraging the product to transform their own operations in ways that previously seemed unimaginable.

Introducing PagerDuty Status Pages for Improved Customer Communication and Savings

In 2023, the fight to retain customers will be one of the biggest factors determining whether a business can survive the recession all are predicting. One of the key findings from the 2022 State of Service Report from Salesforce is that great service is at the heart of customer retention: 48% of customers will switch brands for better customer service when something goes wrong, and they view open communication as a key factor in how a customer might gauge the quality of customer service.

5 ways to help grow your MSP business this new year

January has always been a time when we look back at the previous year and ask ourselves ‘What could I have done differently?’. This can often then lead us on to setting some new year’s resolutions, which we hope will make the coming year much better. Sadly, for many of us these have fallen by the wayside come February.

Overcoming The DevOps Shortage: The Power of Tools and Technologies

The DevOps industry has been experiencing rapid growth over the past few years. However, with this growth comes a shortage of skilled DevOps engineers who can efficiently implement and maintain the practices. Organizations are facing the challenge of finding and retaining qualified professionals, but there is a solution. Utilizing the right tools and technologies can empower organizations to overcome the DevOps talent shortage.

The Hidden Costs of Logging and What can Developers Do About It?

With the growing adoption of remote and distributed application development including micro-services, cloud-native applications, serverless, and more, it is becoming challenging more than ever before for developers to troubleshoot issues within a reasonable time, and that is a bottleneck. That in a sense contradicts the objectives of Agile and DevOps through fast feedback loops, continuous delivery, quick MTTR (mean time to resolution of defects), etc.

Maximizing Value with Database Testing

The foundation of software development is rooted in the handling and preservation of data in compliance with the goals of the application. The core of any software program is the information stored in databases that is used for retrieval and manipulation. To ensure that the chosen database system (whether SQL or Non-SQL) is suitable for the needs of the application, it’s important to conduct tests to evaluate its capabilities.