Operations | Monitoring | ITSM | DevOps | Cloud

A neatly setup access control telling which user can do exactly what on an incident management platform can save a lot of time and hassle in the future. In the past, Spike.sh had only 2 roles - Admin and Member. The only difference in these roles were that only Admins can remove members. It was fairly simple and most users liked it. However, with larger teams coming onboard, it gets a little difficult to control for admins. So, we have empowered the existing system by adding two more roles.

There are many factors making networking both more complicated and more critical than ever. The advent of cloud infrastructure, web-based applications, and increasingly diverse network environments demand a new approach to network operations, or NetOps, as it’s referred to in the industry. Networks are bigger than ever: they now connect everything ranging from automobiles to cloud servers.

No matter what application you’re building and who your target customers are, everyone can agree that it’s critical to avoid broken deployments. To aid in this goal, many tools and concepts have been invented, with Kubernetes preview environments being one of them. In this post, you’ll get a deeper understanding of how preview environments work, how organizations are using them, and how you can get started yourself.

Want to find the best web monitoring service? You’ve come to the right place. There is no one-size-fits-all monitoring service for every business, so it’s important to do your research and see all the options you have. The worst part about that? You have to do the research with your precious time. The good news? We’ve done the research so you can have a place to start in your journey. Determining the best web monitoring services requires research into important factors.

In an earlier blog post, Log monitoring and unstructured log data, moving beyond tail -f, we talked about collecting and working with unstructured log data. We learned that it’s very easy to add data to the Elastic Stack. So far the only parsing we did was to extract the timestamp from this data, so older data gets backfilled correctly. We also talked about searching this unstructured data toward the end of the blog.

Providing an intuitive user experience that caters to your audience’s needs is essential for your business. By combining APM and RUM, you can help eliminate application issues and give your users a seamless experience. Combining APM and RUM helps you look at both the front-end and back-end of your application, find and fix issues. Don’t quite know what APM and RUM are? Let’s take a closer look.

A security bill of material (SBOM) is an inventory of the entire building components of a software application. These components include open source libraries, dependencies, commercial components, licenses, patch status, version information, upgrades available, CVEs, etc. Having an SBOM of a codebase or piece of software provides deep visibility into core components that help quickly identify and mitigate the security and licensing risks associated with the software supply chain.

As we get ready to wish the term SASE a happy 4th birthday, it seems odd that there is still a great deal of confusion in the market about what SASE really is and how it relates to a ‘Zero Trust’ architecture. For many, SASE is a framework for secure network design; for others, it’s seen more as an architectural approach to delivering Zero Trust. So why do we have this confusion when Gartner defined SASE back in 2019?

No matter what roles we play, we’ve all been frustrated end users at some time or another. Sometimes it’s as simple as struggling to find the documentation we need, whereas other times, we’re sitting there doing nothing because we forgot our passwords and must wait for an administrator to reset them.

Put simply, managing incidents—big or small—is good for business. Not only is it a regulatory requirement, but also a factor in your profits. Your customers expect smooth operations, good customer service and protection. A dedicated incident management tool can help protect all of these. While many may think of incidents as an IT or DevOps issue, it’s hard to over emphasize that they can happen in any department.