Operations | Monitoring | ITSM | DevOps | Cloud

Your MSP growth habit for February: focus on social proof

Last month, I introduced a new blog series for 2023 that aims to focus on how we can do a better job of making our New Year resolutions stick. Why do so many resolutions fail? Because we attempt to do too much, too quickly. We place too much pressure on ourselves to change EVERYTHING we don’t like, which can then become overwhelming to manage and keep up with.

3 Key Reasons Why You Should Choose Genesys As Your Contact Center Software

In Q2 2022, Forrester named Genesys as a leading journey orchestration platform, with the highest possible criteria in scalability, strategy performance, and nine other categories. Image Source: Forrester But what is Genesys all about? Founded in 1990, Genesys is a customer experience (CX) and call center technology that delivers proactive, predictive, and hyper-personalized experiences to deepen customer connections across marketing, sales, and service moments on any channel.

Top 5 Tools for SRE 2023 (Updated)

Site reliability engineers (SREs) are involved in scaling systems and making them reliable and efficient for organizations. But SREs often fail to build system resiliency when they do not have the right tools at their disposal. In this post, we’ll uncover the top 5 tools for SRE that can be used to drive the reliability and stability of software systems. It also examines how SREs can use the tools to improve operations tasks and infrastructure processes.

Useful Digital Marketing Tips and Strategies From the Pros

Are you looking to get more out of your digital marketing efforts? Many businesses are trying to do the same, but they don't always know which strategies will work best for them. Fortunately, there are plenty of experts who have already found success in this area. This blog post will take a look at some useful tips and strategies from experienced digital marketers that can help you maximize the effectiveness of your campaigns.

Revolutionize Your Data Analysis with Matching Solutions

Ever found yourself frustrated with matching data using Excel? Or worse, having to redo the matching of two data sets because of too many false negatives? You're not alone. Data analysis is tough, made tougher with ancient practices that can no longer keep up with the complex nature of data today. Yet, most data analysts still spend their days manually coding scripts for data matching. Studies have shown that about 40-50% of data analysts are spending a significant amount of their time manually coding matching scripts to match data.
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Complete observability & monitoring of your integration infrastructure

Integration is a fundamental part of any IT infrastructure. It allows organizations to connect different systems and applications together in order to share data and information. As organizations become more complex and interconnected, they need to ensure they have complete observability and monitoring of their integration architecture. This is essential in order to discover, understand and fix any issues that can arise.

Azure Blob Storage vs AWS S3: A Comprehensive Comparison

When it comes to cloud storage, two of the most popular options are Azure Blob Storage and Amazon S3. Both are highly scalable, secure, and widely used by businesses of all sizes. However, there are significant differences between the two that make them better suited for different use cases. In this article, we will take a detailed look at the features, capabilities, and pricing of Azure Blob Storage and Amazon S3 to help you decide which one is the best fit for your organization.

Enterprise Alert 9.4.1 comes with fixes and the revised version of the sentinel connector app

In this release, we have addressed a number of bugs that were impacting the performance and functionality of the system. In the Kernel, we have resolved an issue where the broadcast was not being stopped after the first user acknowledged it. Additionally, we have fixed a crash that was occurring when loading component infos and an error log that was being generated when the Kernel started in suspended mode.

How 1Password Relies on Checkly for Secure System Health Monitoring for Thousands of Business Customers

1Password uses Checkly to provide transparent, advanced synthetic monitoring to 1Password SCIM bridge customers 1Password is a leader in human-centric security and privacy, with a solution that’s built from the ground up to enable anyone—no matter the level of technical proficiency—to navigate the digital world without fear or friction when logging in.