Jul 31, 2019 | By Tim Nolet
In a recent post on customer feedback I mentioned being a recent convert to chat widget-driven tools. I thought they sucked, but I was wrong. Since then, I actually switched from Drift to Intercom because Intercom's focus — support & communication — matched my business better than Drift's heavy sales focus. To get the most out of Intercom, you need to integrate it with your app. This means instrumenting some code and tweaking some bits of your app's navigation.
Jul 9, 2019 | By Tim Nolet
A big part of Checkly runs on AWS Lambda, but I never really discussed it in depth before on this blog. So here we go. Topics are: Note, I'm using "Lambda" here as a stand in for "serverless" in general. Many of the things discussed here apply to either Google Cloud Functions, Azure Functions and possibly Zeit although I've never used it. First something on how we use Lambda. Last week we went over 35 million check runs.
Jun 23, 2019 | By Tim Nolet
Ok, not completely true. I also use Stripe, Github, AWS, Heroku, Ghost, AppOptics, Intercom and Mailchimp. And some bookkeeping and tax tools. Don't forget the code editors! But! When I plan my day, I spend most of my time in Trello and Apple's stock Reminders app. I also use Numbers once a week or so. This post is turning out to be click bait. Read on, it's really not. In former jobs I went through probably every project management and productivity tool out there.
Jun 22, 2019 | By Tim Nolet
Recently I pushed a long overdue feature for Checkly: SSL for customers' public dashboards. This was kinda, sort of, totally missing when I launched and many customers asked for it. Setting up free SSL turned out to be fairly smooth because of Most principles explained here are totally transferable to whatever stack you are using. There are some pretty important gotcha's though, so let's dive in. Customers of Checkly can create public dashboards and host them on a custom domain.
Jun 12, 2019 | By Tim Nolet
Something different this week. I got an email from an aspiring SaaS bootstrapper. Let's call him John. John explained his working situation at a tech startup and his dream to start a SaaS in the cloud security space by himself. He also had some pretty good questions. I asked John if it was OK if I answered them in the form of a blog post. He agreed, so here we are.