Operations | Monitoring | ITSM | DevOps | Cloud

What are VMWare Snapshots and when should you use them?

VMware snapshots are a feature of the VMware vSphere platform that allows administrators to create a point-in-time copy of a virtual machine’s disk for backup, testing, or other purposes. When a snapshot is taken, the current state of the virtual machine’s disk is saved and all future writes are directed to a new delta file.

Supporting Key Business Applications in the Cloud is Challenging: A Real-World Case Study

These days, many IT executives believe that it is easier to deploy applications in the cloud than on-prem. They are also often under the misconception that once an application is hosted in the cloud, it is the responsibility of the cloud service provider to maintain the availability and performance of the application.

Use Cases for Black Screen Mode: When Privacy Matters

The advent of the modern MDM has given organizations unprecedented agility when it comes to their remote support. Instead of deploying engineers to fix hardware devices on-site as they did before, they can now troubleshoot and fix them entirely remotely. While this kind of remote support provides exponential value to organizations and their employees and customers, it also presents another major challenge: privacy.

6 Real-World Status Page Examples: And What You Can Learn From Them

A status page is the most effective way to stay in touch with your users and quickly inform them about any outages or ongoing maintenance. As explained in our previous article, status pages can offer many benefits such as cost savings and a reduced number of support tickets. Creating a status page can significantly improve your incident management and relationships with your customers.

15 Best (Free) Windows Utilities for SysAdmins

Running an organization's IT infrastructure is not easy, but having free windows utilities can make all the difference. Whether you provide tech support to a school, run the server of a startup, or manage a complex IT infrastructure, the work of a SysAdmin can be highly challenging. We're talking about unforeseen issues that require immediate attention, balancing the needs of different people, and being responsible for the upkeep of multiple computers.

Cloud Providers Health Report - January 2023

Check our January 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Extending Netdata's anomaly detection training window

We have been busy at work under the hood of the Netdata agent to introduce new capabilities that let you extend the "training window" used by Netdata's native anomaly detection capabilities. This blog post will discuss one of these improvements to help you reduce "false positives" by essentially extending the training window by using the new (beautifully named) number of models per dimension configuration parameter.

Total experience: Today's top business multiplier

The pressures that converged upon businesses during the pandemic forced the rapid evolution of both the customer experience (CX) and employee experience (EX). In that make-it-or-go-under environment, many of those that survived came out ahead in terms of CX and EX. Now we face the next hurdle: strong macroeconomic headwinds. Inflation and the threat of a recession are forcing businesses to prove their resilience once again.