Uptime monitoring has a direct impact on your organization’s ability to support end-users and deliver services. Not maintaining adequate uptime can interfere with business productivity and impact end-user satisfaction, eventually resulting in financial losses. Establishing uptime can be a challenging task since there are numerous factors that can act against it.
“If you ain't first, you're last.” While that famous one-liner from Ricky Bobby (Will Ferrell) in the cult hit Talladega Nights is more joke than catchphrase, it hits home for those of us in the world of DevOps and Observability. Faster is better. And in our technology-driven world of online transactions and complex environments, faster isn’t just better — it’s crucial.
When building serverless applications, Lambda functions often form the backbone of the system. They might provide just a few lines of code, but these lines are usually what hold the whole architecture composed of many managed services together. Event-driven architecture is what this style is called, and it’s most prevalent in serverless applications. API gateways collect requests from your users, convert them to events, and send these along the way.
This year’s SRE from Anywhere (SREFA) brought together hundreds of registrants from around the world to gather virtually, share experiences, and network around all things SRE. We were thrilled to see so many friendly faces!
ITIL’s definition of a service desk is: “The single point of contact between the service provider and the users. A typical service desk manages incidents and service requests, and also handles communication with the users.” Service desks such as JIRA, Autotask and ServiceNow, often also support multiple IT Service Management (ITSM) activities.
To maintain effective Microsoft Teams performance, you must first understand two things: the metrics that define an optimal Microsoft Teams performance and where your Teams performance currently ranks against those metrics. By establishing a Microsoft Teams service quality baseline for your business, you can determine what is normal in terms of performance, and what isn’t. More importantly, you can identify where and when your focus should be to improve the overall user experience.
WordPress errors such as 502 bad getaway error frustrate and annoy the website owners and the users and visitors on your website. This is one of the most usual WordPress errors, and others such as the error establishing the database connection or white screen of death also create a lot of performance and other website issues. 502 bad gateway error is especially popular as it affects smaller websites and huge services such as Twitter, Gmail, CloudFlare experience this issue.
There’s something special about the interactions a train journey generates — the interesting views and perspectives that inspire insights and drive new thinking. Martin Klimmek, Head of Digital Development and Operations at Siemens Mobility and Haluk Tutuk, Data Platform Engineer with Periscube, are among 20 data scientists, data engineers, and DevOps engineers building the next generation of data-powered customer service for the rolling stock industry in the U.K. and beyond.
The Domain Name System, DNS for short, is one of the most important protocols on the internet, and yet relatively few people understand its purpose. DNS is a protocol which governs how computers exchange data online. Its purpose, simply stated, is to match names with numbers, helping to convert memorable domain names (such as statuscake.com), into an IP address (such as 8.8.8.8 for Google.com) that your browser can use. DNS is essentially a map or a phone book of the internet.
